Lead Technical Project Manager

Job ID 10115890 Location Orlando, Florida, United States Business Disney Experiences Date posted Mar. 21, 2025

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Job Summary:

About the Role & Team

“We Power the Magic!” That’s our motto at Disney Experiences - Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

The DX Technology & Digital team is responsible for the end-to-end digital and physical Guest & Cast experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Supply Chain, Resorts & Transportation, Merchandise, and Consumer Products lines of business.

The Lead Technical Project/Program Manager will identify, plan and coordinate a set of related projects within a program, to manage their interdependencies in support of specific business strategies across the Commerce, Consumer Products and Supply Chain Technology Portfolio and Program. This role sits with the 3PO Team which is responsible for technical project management, project financial management, and program strategy, partnering with Technology, Product, and Design to plan and deliver against our objectives.

What You Will Do

Lead and manage complex technical projects through full delivery life cycle ensuring project is delivered timely and on-budget.
Act as the point of contact for project stakeholders engineering teams, including Software Engineers, Product Managers, Architects, and leadership to establish processes across all program areas that will ensure success on strategically prioritized projects and improve efficiency.

Monitor project progress, identify potential risks, and implement effective mitigation strategies.
Facilitate cross-functional team meetings, fostering a collaborative and productive environment.
Build and maintain comprehensive project documentation, including timelines, budgets, and prioritization plans.
Assist delivery managers and product owners in developing outcome-based roadmaps, aligning project goals with strategic outcomes.
Support technical owners in benchmarking tools, providing insights on tool selection and implementation.
Create and maintain capital and expense forecasts: by life-of-project, fiscal year, and month
Research and provide cause of change for variances from the project scope, schedule, and cost.
Maintain a continuous view of resource demand and capacity across projects; proactively partnering with leadership to plan for leveled resource allocation across development and sustainment activities.
Ability to translate financials information and objectives to leaders, business partners, Finance, Sourcing & Procurement to tell the ‘story’ behind the numbers.
Promote critical thinking and innovative approaches throughout the project.

Required Qualifications & Skills

Minimum of 7 years of Project management experience working with technical teams developing enterprise class solutions.
Experience in the supply chain industry, specifically Blue Yonder/JDA/Red Prairie WMS or similar large-scale warehousing solutions.
Experience working closely with technology, creative and user experience teams.
Experience with budget tracking and cost-benefit analysis.
Solid ability to drive complex forecasts & capacity plans and to communicate risks and dependencies to leaders and business partners.
Hands-on experience with practices such as Agile, Lean, Kanban, or Waterfall methodologies.
Ability to understand architectural and technical aspects of projects.
Expertise in user analytics tools to guide and inform project decisions.
Strong organizational, communication (written and verbal) and time management skills with attention to detail.
Experience with Agile Application Lifecycle Management and development tools like JIRA, Confluence, Wiki and Smartsheets. Jira expertise is a must.
Experience in coaching and mentoring teams on project management standard methodologies.

Preferred Qualifications

Project Management Professional (PMP) Certification
Agile Certifications (CSM; ACP; CSPO; SAFe; LeSS)

Required Education

Bachelor's Degree in relevant field of study and/or equivalent experience

#DISNEYTECH

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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