Exciting opportunity for an Administrative Assistant in Virginia Beach, Virginia. As an Administrative Assistant, your primary role will be to facilitate daily operations within the office and provide excellent customer support. You will be tasked with managing office procedures, handling customer inquiries, and maintaining office policies.
Responsibilities
• Efficiently process customer credit applications
• Maintain accurate customer credit records
• Act as the point of contact for office administrative duties
• Assist with billing, invoicing, and scheduling meetings and appointments as necessary
• Coordinate with IT department on all office equipment requirements
• Manage contract and price negotiations with office vendors and service providers
• Provide general support to visitors and assist in the onboarding process for new hires
• Liaise with facility management vendors, including cleaning, catering, and security services
• Respond to customer inquiries in a timely and detail-oriented manner, providing accurate information about our products/services
• Resolve customer complaints or issues by identifying the root cause and finding effective solutions
• Organize office operations and procedures to maintain an efficient office environment.
• Minimum of 2 years of experience as an Administrative Assistant or in a similar role
• Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
• Experience in both inbound and outbound calls
• Strong customer service skills and ability to handle customer inquiries and complaints
• Excellent skills in data entry with a keen eye for detail and accuracy
• Proven experience in answering inbound calls promptly and professionally
• Ability to manage email correspondence efficiently and effectively
• Experience in scheduling appointments, meetings, and coordinating calendars
• Strong interpersonal skills with the ability to communicate clearly and effectively.
TalentMatch®
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
roberthalf.gobenefits.net for more information.
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