Sr Director- Clinical Services Account Management

United States of America Category Sales & Account Management Job Id R1572300 Posted Date 01/27/2025 External
This job available in 2 locations
  • USA Work at Home
  • USA NV Work-at-Home
JOB DESCRIPTION

Job Title:

Sr Director- Clinical Services Account Management

Job Description

The Sr. Director of Clinical Services will be instrumental in designing and driving the go-to-market (GTM) strategy for our newly launched clinical services capability. This individual brings deep expertise in clinical services within the healthcare payer/provider landscape, focusing on GTM design, building strategic solutions, and establishing market credibility. They will work closely with sales, product development, and leadership to shape and execute strategies that position us competitively and ensure successful engagement with clients.

The Sr. Director of Clinical Services will be instrumental in designing and driving the go-to-market (GTM) strategy for our newly launched clinical services capability. This individual brings deep expertise in clinical services within the healthcare payer/provider landscape, focusing on GTM design, building strategic solutions, and establishing market credibility. They will work closely with sales, product development, and leadership to shape and execute strategies that position us competitively and ensure successful engagement with clients.

This is a strategic role to business development and solution leadership enabling account and dales teams to credibly approach clients and ensuring that our clinical offerings align with market needs. The ideal candidate will be measured on their ability to shape and activate a national go-to-market strategy, generate demand for clinical services, enhance market positioning, and contribute to building a scalable clinical practice, with particular emphasis on incorporating technology and innovation into our service design.

Key Responsibilities:

Clinical Go to Market Leadership:

· Design and execute the go-to-market strategy for clinical services, ensuring alignment with broader business objectives.

· Bring SME-level knowledge to clinical GTM design, helping develop scalable and competitive offerings tailored to client needs.

· Identify key industry trends, market dynamics, and competitor positioning to inform strategic decisions and refine clinical practice capabilities.

· Serve as a credible industry voice, participating in industry events, conferences, and webinars to enhance the visibility and credibility of our clinical solutions.

Sales Enablement and Market Engagement:

· Act as the solution lead for clinical services, equipping sales teams with tailored strategies, materials, and insights to engage prospective clients effectively.

· Support sales efforts by participating in client meetings and pitches, ensuring a credible and knowledgeable presence in clinical discussions.

· Focus on driving deal flow by helping secure meetings with key stakeholders in the healthcare payer/provider space.

· Collaborate with sales teams to develop strategies and messaging that resonate with target clients, emphasizing designing and building clinical solutions rather than simply selling.

Building and Enhancing Clinical Practice:

· Provide strategic input into the design and build of clinical services, ensuring offerings are innovative and aligned with market demands.

· Integrate technology and analytics into the design of clinical solutions to enhance scalability, efficiency, and competitiveness.

· Work cross-functionally with operational teams to ensure that client engagements are seamlessly transitioned from design to delivery, but with minimal direct operational involvement.

Market Credibility and Competitive Positioning:

· Develop and execute strategies to position our clinical services competitively, focusing on differentiation in the marketplace.

· Engage in thought leadership by contributing to whitepapers, panels, or industry discussions that highlight our expertise and solutions.

Performance Metrics and Impact:

· Define and track key metrics to measure success, including the number of industry events attended, the quality and quantity of client engagements, and the impact on deal flow.

· Collaborate with leadership to establish benchmarks for growth and market presence, providing regular updates on progress.

Qualifications:

· Bachelor’s degree in Healthcare Administration, Business, or a related field; Master’s degree preferred.

· Proven experience and deep understanding of the U.S. healthcare payer/provider landscape, preferably including experience designing, scaling, and operationalizing clinical engagements.

· Demonstrated expertise in GTM strategy design for clinical services, including solution leadership and market positioning.

· Strong understanding of the intersection of clinical services and technology, with experience incorporating tech solutions into clinical practice design.

· Excellent communication, presentation, and interpersonal skills, with the ability to engage credibly at all levels.

· Experience attending or presenting at industry events and engaging with key stakeholders.

· Ability to travel as needed to meet business objectives.

Performance Metrics:

· Number of industry events attended or thought leadership activities contributed.

· Metrics around deal flow and client engagements (e.g., number of meetings secured with key stakeholders).

· Contribution to designing and building scalable clinical solutions that meet market needs and drive differentiation.

The base salary range for this position is $160,000-$240,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

·       The deadline to apply for this position is DATE.

Location:

USA NV Work-at-Home

Language Requirements:

Time Type:

Full time


Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

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