We are looking for a diligent Insurance Follow-Up Specialist to join our team, based in Springfield, Massachusetts. The primary role will be to manage provider credentialing, enrollment, payer updates, and to serve as a key liaison for these processes. This opportunity offers a long-term contract employment in the insurance industry.
Responsibilities
• Manage and update provider credentialing and enrollment effectively.
• Maintain accurate and up-to-date records in EHR and external databases.
• Process payments and oversee compliance with billing procedures.
• Act as the primary point of contact for credentialing and payer interactions.
• Respond promptly and professionally to inquiries while maintaining provider and staff records.
• Assist with the administration of payer contracts and revenue cycle operations.
• Work collaboratively with team members to achieve company goals.
• Communicate clearly, ensuring timely documentation of all processes.
• Display professionalism, reliability, and accountability in all tasks.
• Analyze and resolve issues independently, seeking input from supervisors or team members when needed.
• Quickly adapt to new tasks and changes, managing workload efficiently with minimal supervision.
• Proficiency in Allscripts, athenahealth, and Cerner Technologies.
• Experience in using EHR SYSTEM for managing health records.
• Proficient in Epic Software for healthcare management.
• Proven experience in handling Appeals related to insurance claims.
• Familiarity with Benefit Functions within the insurance sector.
• Experience in Billing Functions related to insurance.
• Knowledge of Claim Administration in the insurance industry.
• Understanding of Collection Processes within the insurance sector.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
roberthalf.gobenefits.net for more information.
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