Senior Lead Client Assurance Security Specialist

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal® is hiring a Senior Lead Client Assurance Security Specialist. The Senior Lead Client Assurance Security Specialist (CAS) role is a highly visible role supporting Global Security Leadership. The Senior Lead Client Assurance Security Specialist will evaluate processes to identify, develop, and implement solutions with focus on ensuring quality and compliance. This role will take an active leadership role in coordinating communication and response between Allied Universal and customer leadership teams.

RESPONSIBILITIES:

• Act as a lead for physical assurance responses for Requests for Proposal (RFPs), Requests for Information (RFIs), Due Diligence, SIG, Security Questionnaires, and regulatory requests including tasking out assignments, communicating with business submitters (internal customer staff), and reviewing responses
• Develop technical interfaces, specifications, and architectural design for our client
• Manage all regulatory requests including any requests for evidence and collection of approvals
• Provide communication between business unit the Business Submitters and the various business units involved and conduct meetings with business submitters to discuss needs and outline program requirements
• Coordinate calls and/or visits requested from Global Security via Business Submitters
• Track all inquiries using MS Teams with a mindset of discovering better ways of operating (such as Power Automate and Power BI)
• Maintain and update Client Assurance documents and records and ensure that all are properly approved; facilitate any content reviews
• Assume the lead coordinator role on behalf of Global Security for the RFP corporate workflow biweekly
• Support Strategy and Initiatives projects as needed Accountable for meeting development Key Performance Indicators (KPIs)
• Evaluate processes to identify, develop, and implement solutions; provide a means and mechanism to capture, report, and understand global security initiatives and readiness in alignment with the global program
• Develop/source and implement security training programs
• Establish relationships with stakeholders via calls, meetings, and individual Q&A sessions and promote understanding how the program translates into data
• Design reports, metrics and dashboards that provide accurate representation of continuity information and ensure understanding of the rationale and the value they provide
• Troubleshoot and resolve issues with existing web and client-based applications
• Integrate functionality between existing and new web applications
• Contribute to establishing and maintaining program processes and practices which effectively ensure that the program remains current and covers requirements

QUALIFICATIONS (MUST HAVE):

• Must possess one or more of the following:
• Bachelor’s degree in Business Management or Criminal Justice, or related field of study
• Associate’s degree in Business Management or Criminal Justice, or related field of study with a minimum of five (5) years of program management experience
• High school diploma or equivalent minimum of seven (7) years of program management experience
• Minimum of three (3) years of experience with Microsoft SQL Server
• Minimum of three (3) years of program management
• Excellent oral and written communication and presentation skills
• Ability to interact transversally and to influence various functions and people, at all levels of the organization and across cultures
• Demonstrated consulting skills; ability to challenge; good analytical and synthesis capabilities; defining practical recommendations; action planning and implementation
• Excellent time management skills
• Attention to detail
• Proficient computer skills, specifically Microsoft Suite with an emphasis on Microsoft SharePoint, Excel and Power Point

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Bachelor’s degree or higher in Business Management or Criminal Justice, or related field of study
• Excellent organizational skills and the ability to multi-task, drive results, and meet deadlines
• Business and systems analysis experience
• Experience in data analytics

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.