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Senior Implementation Manager - MILWAUKEE, WI,

Job Information

Job Order ID :
WI3668399
# of Positions :
1
Minimum Education Level :
Bachelor's Degree
Experience Required :
Training :
Bachelors Degree
Duration :
Shift :
Unspecified
Hours per week:
40

Job Description

 
JOB REQUIREMENTS: Position Summary: Direct Supply is building the future
of healthcare technology with industry-leading products, solutions and
platforms to help improve the lives of millions of seniors and those who
care for them. In the Senior Implementation Manager position, you\'ll
play an instrumental role in onboarding our provider and supplier
customers and serving as a trusted consultant to help them leverage our
platforms to provide maximum benefits. Collaborating with internal teams
on site builds and technical integrations will be key to ensure a smooth
and successful experience. By leveraging your technology, consulting and
project management skills, you\'ll ensure the Implementation Team
relentlessly executes on our commitments delivering top notch service to
our customers. You will also push the company\'s ability to automate and
streamline our Implementation Team processes to help reduce customer
effort and increase team effectiveness. If you are truly passionate
about providing a great customer experience and have a proven track
record in project management, then apply for this opportunity to
unequivocally help our customers take cost out now and put the processes
in place to be successful in the future. This position works within our
DSSI business. Direct SupplyDSSI The DSSI platform connects care
providers directly to their unique supply chain networks and delivers
data-driven and AI-powered procurement tools to help our customers
optimize profitability and efficiency at every turn. Competencies &
Skills Needed: Delivers Results - Proven track record of developing
strategies and implementing solutions. Solves Problems - Demonstrates
operational excellence in analytical thinking, process development and
improvement, problem solving, delegation and planning. Communicates
Effectively- Demonstrated verbal and written communication skills,
focused on internal and external customers, including executive level.
Ability to provide consultative support to customers and articulate
value of their decision making. Guide and influence internal and
external customers through implementation and process improvements. What
You\'ll Do and Impact: Deliver an exemplary customer experience during
onboarding, ensuring customers (providers) understand how to leverage
our technologies to the fullest extent while helping to drive customer
outcomes and product adoption. Lead implementation projects through
direct interaction with suppliers and providers (customers). Mentor and
train Implementation Managers. Develop process improvements through
documentation, use of automation and AI capabilities so as to
continuously improve customer experience and IPM productivity. Consult
customers on how to best implement and integrate our systems. Gather
project requirements and business needs to set clear project scope.
Negotiate as needed to ensure a successful outcome. Create complex\...
For full info follow application link. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/2F638A5B8F9640D3

Company Information

Name :
DIRECT SUPPLY

Application Information

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