Lead Field Service Technician - Building Automation

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As a HVAC Building Automation Field Service Professional – Lead Field Service Professional here at Honeywell, you will be responsible for providing technical expertise and support in the field of HVAC building automation and security systems. You will work closely with customers to ensure the efficient operation and maintenance of their systems, troubleshoot and resolve technical issues, and provide training and guidance to field service technicians. Your role will be crucial in ensuring customer satisfaction and driving the success of our field service operations.

You will report directly to our Field Service Manager and you'll work out of Olathe, KS service area.
In this role, you will impact the efficiency and effectiveness of HVAC building automation and ensuring optimal performance and customer satisfaction.

KEY RESPONSIBILITIES
• Provide technical expertise and support for HVAC building automation
• Troubleshoot and resolve technical issues, both remotely and on-site
• Conduct system maintenance and inspections to ensure optimal performance
• Collaborate with customers to understand their needs and provide solutions
• Train and guide field service technicians on system operation and maintenance
• Stay updated with industry trends and advancements to provide recommendations for improvement

YOU MUST HAVE
• Must have 5-7 yrs of HVAC experience
• In-depth knowledge of HVAC systems, plans, specifications, and solid understanding of contracting relationships
• Competent in MS Word, Excel, Project, and Outlook
• Excellent customer service skills with experience in technical phone or onsite customer support including good interpersonal communication skills.
• Ability to travel both locally to customer sites and overnight up to 25% as workload demands
• Valid driver’s license and safe driving record ability to pass background check

WE VALUE
• Minimum of 5 years of proven experience in HVAC building automation
• Security system and access systems & Fire alarm
• Technical Diploma or Bachelors Degree in Electrical, or related field or 5 years of experience in a technical role in this industry
• Building Networks infrastructure knowledge (wiring, CAT, Cables, Fiber optics etc.). Understanding of typical communication topologies is important a plus Knowledge of Fire alarms, smoke control and security systems a plus

BENEFITS 
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location. Visit benefits.honeywell.com to learn more.

Additional Information

• JOB ID: HRD260305
• Category: Customer Experience
• Location: 23500 W 105th St,Olathe,Kansas,66061,United States
• Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.