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Onsite - Work onsite all of the time

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Between $16.70 and

$20.00

Per Hour

Position range in Maryland $15.62 - $23.07 Per hour

Administration/Customer Service Associate Washington Music Sales Center Occupation: Customer Service Representatives

Location: Wheaton, MD - 20902 Positions available: 1

Job #: 2080551 Work At Home option: No

Posted: 4/11/2024 Updated: 4/11/2024 Expires: 6/10/2024

Source: MWEJobs Site: MWEJobs

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Job Requirements

Job Properties

Job Description

Chuck Levin's is seeking a highly skilled and detail-oriented Administrative/Customer Experience Associate to become a key member of our team. In this role, you will be responsible for ensuring that our customers receive the highest level of service and an outstanding shopping experience, both in-store and online.

In this role, you will work closely with various members of our team to manage several tasks, including but not limited to customer support, order processing, inventory management, and administrative duties. The ideal candidate should be a versatile team player with excellent communication and interpersonal skills. You should also be able to multitask efficiently, be proactive, and have a positive attitude towards work.

This is a full-time position with weekday and Saturday availability required. All full-time employees are entitled to competitive benefits like health insurance, dental, life, 401(k), paid time off, and employee discount pricing.

Key Responsibilities:

Phone Support: Serve as the first point of contact for customers over the phone, providing friendly and efficient assistance, resolving inquiries, and directing calls as necessary.
Cashier Duties: Process transactions accurately and ensure a smooth checkout experience for every customer.
Web Order Assistance: Help our online shopping platform by processing orders, tracking them, and answering fulfillment inquiries to guarantee customer satisfaction.
Customer Inquiries: Respond promptly to inquiries received through Podium, providing informative and courteous support to enhance customer engagement and satisfaction.
Shipping and Handling: Create and manage shipping labels, oversee packaging, and ensure timely dispatch and delivery of orders, maintaining a seamless logistics flow.

Requirements:

Weekday and Saturday availability.
Exceptional communication and interpersonal skills.
Proficiency in using computers and various software/apps relevant to the tasks.
Ability to multitask and prioritize effectively in a fast-paced environment.
Experience in customer service, administrative roles, or related fields is preferred.

Chuck Levin’s provides a work environment that fosters collaboration, growth opportunities, and the chance to join a passionate team dedicated to delivering excellence in music retail. If you're enthusiastic about enhancing our customers' experience and possess the skills we're searching for, we would be delighted to hear from you.

Chuck Levin's Washington Music Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

Employer Research

Washington Music Sales Center
Is a Private Sector employer
https://www.chucklevins.com

Company Profile:
(Confidential)

100-249 employees

Jobs from this Employer

See all jobs from Washington Music Sales Center

Location/Work Site Information

Address: 11151 Veirs Mill Road, Wheaton, MD 20902

Work At Home option:

Public Transportation Accessible:

Yes

Location/Work Site Industry (NAICS):

Musical Instrument and Supplies Retailers (459140)

Cost of Living:

View cost of living information based on this location

Compensation and Hours

Salary Range: $16.70 - $20.00 Hour DOE (Depends on Experience) Benefits Provided: 401K, Dental, Life Insurance, Medical, Retirement/Pension, Sick Leave, Vacation Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular

Shift: Not Applicable

Hours per Week:
Hours Not Specified

View what local employers are paying Customer Service Representatives

Work Experience

Minimum Experience Required: Not Specified

Education and Training

Minimum Education Level Required: No Minimum Education Requirement

Required License/Certification: No

Related Education Opportunities

Skills Required

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Occupation Information

Occupation:

Customer Service Representatives

Other Matching Jobs:

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Other Related Jobs:

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Job Distribution:

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Future Employment Outlook:

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Jobs Available

This section shows the number of job openings advertised online in Montgomery County, MD for Customer Service Representatives and for the related occupational group of Office and Administrative Support Occupations on May 15, 2024 (Jobs De-duplication Level 2).

This table contains Occupation, and Job Openings
Occupation	Job Openings
Customer Service Representatives	98
Office and Administrative Support Occupations	668

Occupation is in National High Growth industry

There were 98 job openings advertised online in Montgomery County, MD for Customer Service Representatives on May 15, 2024. There are also 668 job openings advertised online for the related occupation group of Office and Administrative Support Occupations in Montgomery County, MD on May 15, 2024.

Source: Online advertised jobs data

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Personal Requirements

Knowledge:

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Abilities:

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Work Styles:

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Nature of the Work

Importance:

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Work Activities:

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Tasks:

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Working Conditions:

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