Job Description

Job Summary
Tune and repair alpine skis and snowboards for guests and rental department.

Essential Duties and Responsibilities
- Identify faults, damage, and wear on alpine skis and snowboards.
- Estimate labor costs and provide customer quotes.
- Educate customers about benefits of regular ski maintenance.
- Sharpen edges on skis and snowboards using machines and hand tuning.
- Repair base surface of skis and snowboards.
- Apply condition specific wax to skis and snowboards.
- Manage regular tuning and maintenance of rental and demo skis.
- Track all skis and paperwork to ensure their return to the appropriate location.
- Maintain a current inventory of ski tuning supplies.
- Manage shop tools and equipment and keep in good repair.
- Set up all machinery and perform routine maintenance procedures.
- Maintain a clean, organized, and safe work environment.
- Adhere to safety procedures regarding the use of tools and equipment.
- Conduct sales for tuning services using POS software.
- Process cash, credit & gift card transactions accurately & efficiently.
- Manage the till, count start cash and prepare nightly deposit bags.
- Perform other tasks as assigned by manager.

Minimum Qualifications (Knowledge, Skills, Abilities)
- Skilled in providing outstanding customer service.
- Basic knowledge of ski and snowboard makes and brands.
- Knowledge and skills in tuning; edging, grinding and waxing.
- Certified in ski mounting, torque testing and DIN settings preferred.
- Courses in Wintersteiger equipment use and maintenance preferred.
- Experience in the safe operation of machinery & hand tools.
- Computer savvy, quick to learn POS and rental inventory system.
- Able to work independently with little to no supervision.

Core Competencies
- Friendly Service: Treat people courteously and respond in a helpful manner.
- Reliability: Consistently complete tasks meeting all job requirements on time.
- Work Standards: Maintain high standards in the quality & consistency of work.

Physical Demands
- Must be physically fit and able to lift up to 60 lbs.
- Must be able to stand, bend, lift, reach, push and pull repetitively.
- Must be able to work around loud noisy machinery.
- Must be agile and able to work safely on slippery floors.
- Must be mentally attentive and focused at all times.

Requirements

Shift Requirements:
- Hours may be long, including early morning through early evening.
- Frequent weekend and holiday shifts.

Age Requirements:
- Applicants must be at least age 18.