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Job Summary
Salary Confidential
Position range in Missouri $35k - $48k Per Year
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House Attendant - R-0064475

SONESTA INTERNATIONAL HOTELS CORPORATION Occupation: Customer Service Representatives
Location: St. Louis, MO - 63101 Positions available: 1
Job #: 13803507 Source: MoJobs
Posted: 3/21/2025 Updated: 3/21/2025 Expires: 4/20/2025
Web Site: MoJobs Onsite / Remote: Not Specified Job Type: Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift Agency Job ID: R-0064475

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12
Full Time (30 Hours or More)
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Job Description
Job Description Summary

The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot. Will be assigned special projects as assigned by the Housekeeping Manager.

Job Description

DUTIES AND RESPONSIBILITIES:
  • Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
  • Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants.
  • Maintain the cleanliness and organization of floor closets and corridors including removing trash, wiping down shelves/counters; sweeping, moping, and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas.
  • Respond to guests\' requests such as in a timely and efficient manner.
  • Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.
  • Report needed repairs or unsafe conditions to the supervisor.
  • Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.
  • Minimize waste of supplies and amenities within all areas of housekeeping.
  • Deliver lost and found items according to established procedures.
  • May regularly assist with deep cleaning projects.
  • When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers\' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, and report damages to the supervisor.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Ensure compliance with federal, state, and local laws regarding health and safety services.
  • Perform other duties as assigned.


QUALIFICATIONS AND REQUIREMENTS:
  • Some previous housekeeping experience is preferred.
  • A previous background in the extended stay industry is preferred.
  • The ability to speak, read, and write fluent English is preferred; other languages are beneficial.
  • Basic reading, writing, and mathematical abilities are preferred.
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.
  • Carrying, lifting or pulling items weighing up to 75 pounds.
  • Commercial cleaning chemicals will be required to be used regularly.
  • Will be required to work mornings, evenings, weekends, and holidays.


Additional Job Information/Anticipated

Pay Range

Pay Range $17.- $18.04/hr. The base pay offered may vary depending on various factors, including, but not limited to, job-related knowledge, skills, and job-specific experience/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance


Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities


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Employer Research

SONESTA INTERNATIONAL HOTELS CORPORATION
Is a Private Sector employer with 15 locations

https://www.sonesta.com/

Company Profile:
Sonesta Hotels International Corporation offers lodging and hospitality services to its guests. The Resort provides amenities including high speed internet access, telephone, TV, ironing board, small refrigerator, robes, and coffee makers. Sonesta Resort operates facilities including a swimming pool, dining options, bars, and beach access.
500-999 employees
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Compensation and Benefits
Salary Range: Salary Confidential Benefits Provided: 401K, Company Vehicle, Dental, Holidays, Life Insurance, Medical, Other, Retirement/Pension, Sick Leave, Tuition Assistance, Vacation, Vision Other Benefits: Not Available
View what local employers are paying Customer Service Representatives
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Job Type and Required Hours
Type of Job: Regular Full or Part Time: Full Time (30 Hours or More) Job Duration: Permanent Employment
Shift:
Other, see job description
Hours per Week:
Hours Not Specified

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Minimum Experience Required: 12 months
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Minimum Education Level Required: No Minimum Education Requirement Required License/Certification: No
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Jobs Available

This section shows the number of job openings advertised online in St. Louis, City of, MO for Customer Service Representatives and for the related occupational group of Office and Administrative Support Occupations on March 26, 2025 (Jobs De-duplication Level 2).
This table contains Occupation, and Job Openings
Occupation Job Openings
Customer Service RepresentativesBright Outlook NationallyGreen Occupation 36
Office and Administrative Support Occupations 102
BRIGHT OUTLOOK NATIONALLY GREEN OCCUPATIONS
There were 36 job openings advertised online in St. Louis, City of, MO for Customer Service Representatives on March 26, 2025. There are also 102 job openings advertised online for the related occupation group of Office and Administrative Support Occupations in St. Louis, City of, MO on March 26, 2025.
Source: Online advertised jobs data

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