RECEPTIONIST - General Surgery

Aultman Health Foundation - Canton, OH

Posted: 3/22/2024 - Expires: 6/20/2024

Job ID: 271419774

Report this job

Apply Now

Save to My Profile

Job Description

Req# 28571

Aultman Health Foundation, CANTON, OH

AULTMAN HOSPITAL

Aultman Health Foundation

Full Time, Day Shift, 8am-4:30pm

JOB TITLE: Receptionist Clerk

PURPOSE OF POSITION:

The primary purpose of the Receptionist Clerk is to answer incoming calls to the main phone lines and to perform clerical duties. Duties include but are not limited to: answering phones, scheduling appointments, directing calls to the appropriate personnel, process incoming mail, scanning records, utilizing fax press, interface and EPHI, releasing medical records. Other duties as necessary or assigned

WORKING CONDITIONS:

Normally works 8 hours per day, Monday through Friday with a scheduled lunch every day with varied start/end times
May require paid overtime before and/or after normal working hours.
Works in well-lighted and well-ventilated office.
Expected to adhere to general office policy.
Subject to blood and body fluids exposure.
Subject to frequent interruption.

QUALIFICATIONS:

Must be a high school graduate.
The primary purpose is to provide clerical support to the providers and AMG management
Must have general computer knowledge.
Must have Electronic Medical Record knowledge
Must have basic typing skills.
Must have good health as demonstrated by infrequent absenteeism.
Must have ability to communicate well with a variety of patients in mature, courteous, and professional manner.
Must be able to function independently and accurately with frequent interruptions.
Ability to work efficiently and accurately under conditions of high stress.

TASKS:

Answers phones in a pleasant professional manner.
Accurately receives and sends messages to appropriate staff and/or providers
Accurately scans medical records into patient charts
Accurately faxing of patient documents
Completes items in fax press and interface
Willingness to cross train to other areas within the office with the following duties:
Verifies demographic, referring physician and insurance information over the telephone or in person.
Correctly identifies insurances that need precertification or authorization and ensure that it is obtained.
Must collect copays from patients. (See policy on money handling.)
Collection of past balances
Must verify correct amount of cash in drawer upon opening and close out cash drawer in evening.
Must correctly schedule tests at appropriate site.
Must notify appropriate staff when supplies are low for recording purposes. (Put on physician schedule if appropriate).
Must run fee tickets, day sheets, and SOF forms.
Make sure appropriate forms are completed.
Keep an eye on waiting room for supplies and neatness.
Make follow up appointments/ schedule necessary tests
May need to post charges and co-pays
May be asked to make patient appointment reminders and monitor Iremind calls
Inspects patient's medical record prior to visit to ensure completeness as well as making sure the results of tests are available.
Maintaining provider schedules accurately and completely
Retrieving and returning all voicemail calls within the same business day
Scheduling of all new incoming referrals
Scanning consult cards and necessary information to MSO
Other duties as assigned by Practice Manager or Clinical Lead.

PHYSICAL REQUIREMENTS ADDENDUM

PURPOSE: To identify specific functions job requirements and work environment factors that could affect job performance.

Check all factors that are present as essential job requirements and check whether the factor is performed.

O = Occasionally = 0- 33% of the work shift or 0- 32 repetitions.

F = Frequently = 34-66% of the work shift or 32-200+ repetitions.

C = Constantly = 67-100% of the work shift or 200+ repetitions.

N = Not essential job requirement.

C Standing

C Walking

O Lifting (70 pounds)

O Carrying (70 pounds)

O Pushing (70 pounds)

N Climbing with (70 pounds)

O Stooping/Bending

O Twisting/Turning

O Kneeling/Squatting

O Crawling

O Reaching Up/Reaching Forward

Additional information concerning physical requirements for the position:

Please list any additional requirements

HAZARDOUS EXPOSURE CATEGORY

Subject to blood and body fluid exposure.

Aultman Health Foundation is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability. We recognize that diversity and inclusion is a driving force in the success of our company. Aultman is an Equal Opportunity Employer that will make reasonable accommodation to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. To request an accommodation, please email our Human Resources department at hr@aultman.com , or call 330-363-5415 for further assistance.

See all jobs from this company

Job Summary

Employment Type:: Full Time Employee
Job type:: Federal Contractor
Skill Based Partner:: No
Education Level:: High school graduate
Work Days:: Mon, Tue, Wed, Thu, Fri
Job Reference Code: 78687260
Salary: N/A
Licenses / Certifications:: N/A; Applied Math: 5; Graphic Literacy: 4; Workplace Documentation: N/A

Search

RECEPTIONIST - General Surgery

Aultman Health Foundation - Canton, OH

Job Description

Job Summary