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Senior Account Partner - Higher Education/ State & Local- Public Sector Job in Grove City, Ohio US

Senior Account Partner - Higher Education/ State & Local- Public Sector

Salesforce.com, Inc. - Grove City, OH

Posted: 3/19/2024 - Expires: 6/17/2024

Job ID: 271323979

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Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Customer Success

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Department Description
Salesforce Professional Services focuses on delivering strategic engagements that define ground-breaking opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology - and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Overview of the Role

We are currently seeking an Account Partner to join our growing Professional Services sales team within Customer Success Group (CSG). Our Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce investment.

As a critical member of the Higher Education Go To Market (GTM) and Professional Services team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization!

Your Impact

Drive thoughtful, strategic and enterprise level strategy for our most high-reaching customers

Facilitate qualification, deal cycle participation, account reviews and value assessments

Accountable for bookings, revenue, margin, CSAT, and value delivered

Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology

Act as a trusted advisor to our customers to accelerate value and improve customer outcomes

Pilot awareness within a micro-vertical to develop repeatable motions

Serve as a key SME, leader, and services consultant to our sales teams

Serve as the liaison between internal and external teams

Required Qualifications

Experience owning or leading a book-of-business in Services sales

Experience working within a consulting landscape

Experience selling professional services related to digital transformation

Experience in the Public Sector, with an emphasis on Higher Education.

Experience with CRM, preferably Salesforce.

Proven experience meeting large quotas and knowledge of Higher Education sales cycles.

Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements

Capable of building assets from scratch including marketing, sales and strategy solutions

Experience with global procurement leads to settle pricing and deal strategy

Skilled in maneuvering and working with the C-Suite during a strategy cycle

Background in delivering critical initiatives and/or programs for a firm-based model or product company

Degree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

BENEFITS & PERKS

Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

Premier enablement and on-demand training with

Exposure to executive thought leaders and regular 1:1 coaching with leadership

Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

For more details, visit

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .

is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with.

Salesforce welcomes all.

For New York-based roles, the base salary hiring range for this position is $163,410 to $218,595.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com .

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
No school grade completed
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
78541580
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4