Job Description

We’re searching for a true go-getter to:

- Diagnose mechanical, software, network, and system failures, using established procedures.
- Service and repair designated equipment to Canon standards and specifications.
- Report product failure trends and serviceability issues to managers with necessary supported documentation, ensuring accurate information and recordkeeping.
- Help meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
- Diligently maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Control all technical information and Canon property assigned.
- Assist with the solutions of escalated technical and/or customer service-related problem areas for any territory when requested.
- Maintain complete working knowledge, aptitude, and ability to repair multiple product lines including troubleshooting, diagnostics, and preventive maintenance.
- Communicate with supervisors and other departments regarding the solution of escalated technical and/or customer service-related problem areas.
- Interface with customer IT depts.

How To Apply

Click the link to apply!