Job Description
The IT Director focused on Application Development and Support is responsible for developing strategies, planning, coordinating, directing, and designing core functions, as well as providing oversight to projects and programs. The role is responsible to manage personnel, processes, and technology to measure and optimize the development of IT solutions through all phases of the Systems Development Life Cycle (SDLC) and IT Service Management (ITSM) processes. The role provides expertise and perspective to the Vice Presidents of Information Technology, and departmental leadership on improvements to core IT processes. The role also provides input to IT vision and strategy and is responsible for the development and execution of unit tactical and strategic plans that are aligned with the overall IT Strategic Plan.
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Develops strategies, plans, coordinates, directs, and designs core functions, as well as provides oversight to projects and programs.
Manages personnel, processes, and technology to measure and optimize the development of IT solutions through all phases of the Systems Development Life Cycle (SDLC) and IT Service Management (ITSM) processes.
Leads the people, projects, and functions for an assigned IT unit and oversees the financial management of the unit, including the creation and adherence to the budget, budget planning, and forecasting/reporting on status.
Provides expertise and perspective to the Vice Presidents of Information Technology, and departmental leadership on improvements to core IT processes.
Develops and executes unit tactical and strategic plans that are aligned with the overall IT Vision and Strategy.
Measures quality, timeliness, cost, resource utilization, and risk and provides an escalation point for both the assigned specific business groups and IT.
Partners with IT and business leadership to identify, define, measure, and improve IT departmental service levels and identifies potential technology initiatives that are consistent with the enterprise direction and architecture.
Works with business partners to develop proposals for design, development, and implementation of technology projects and provides input to the prioritization of enterprise IT technology initiatives/projects.
Builds and maintains respectful and trusting relationships with internal IT business partners, business stakeholders, and external relationships including technology vendors.
Owns accountability for talent management and navigation of employee related issues that impact morale and work environment to ensure a high performing team including hiring, selection, succession planning, performance and compensation management, and employee development and career coaching as required. Manages priorities and workload distribution and removes barriers that impede progress.
12+ years of experience in Information Technology or a related field.
Bachelor's degree in Computer Science, Information Technology, or a related field and/or commensurate experience. Master's degree in a related field is preferred.
Applicants must be currently authorized to work in the United States on a full-time basis.
Location
Hybrid defined as three (3) or more days per week in the office.
Behavioral Competencies
Builds Effective Teams
Business Insight
Collaborates
Communicates Effectively
Customer Focus
Decision Quality
Develops Talent
Directs Work
Drives Vision and Purpose
Ensures Accountability
Manages Complexity
Nimble Learning
Strategic Mindset
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
Westfield celebrates diversity and is committed to inclusion. All qualified applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
