Customer Service/Logistics Coordinator<p>We are seeking a detail-oriented <strong>Customer Service/Logistics Coordinator</strong> with hands-on experience in <strong>SAP</strong> for ongoing opportunities. The ideal candidate will play a vital role in ensuring our supply chain processes run smoothly while delivering outstanding customer service to clients. This position requires strong organizational skills, a proactive mindset, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Customer Service Support:</strong></li></ol><ul><li>Act as the primary point of contact for customer inquiries, order status updates, and issue resolution.</li><li>Provide proactive communication to clients regarding shipping schedules, delays, and order confirmations.</li><li>Build and maintain effective relationships with clients, ensuring high satisfaction levels.</li></ul><ol><li><strong>Order Management:</strong></li></ol><ul><li>Enter, manage, and track customer orders using <strong>SAP</strong> to ensure accurate and timely processing.</li><li>Coordinate with internal teams (sales, production, and logistics) to meet customer requirements.</li><li>Monitor and maintain accurate order records in the system, including changes, cancellations, and returns.</li></ul><ol><li><strong>Logistics Coordination:</strong></li></ol><ul><li>Organize and manage domestic and international shipment schedules to meet delivery timelines.</li><li>Ensure compliance with all shipping regulations and documentation requirements.</li><li>Collaborate with carriers and 3PL providers to resolve shipping issues such as delays or damage claims.</li></ul><ol><li><strong>SAP Utilization:</strong></li></ol><ul><li>Optimize processes by leveraging <strong>SAP</strong> for order management, inventory updates, and shipping documentation.</li><li>Analyze data within <strong>SAP</strong> to provide insights into operational efficiency and identify areas for improvement.</li></ul><ol><li><strong>Cross-functional Communication:</strong></li></ol><ul><li>Work closely with warehouse, procurement, and accounting teams to facilitate seamless workflows.</li><li>Serve as a liaison between customers and internal departments to ensure alignment on priorities.</li></ul><p><br></p>Administrative Assistant<p>We are seeking a detail-oriented Administrative Assistant for ongoing opportunities to provide essential support to a dynamic team or department. The ideal candidate excels at managing multiple priorities, has outstanding organizational skills, and demonstrates a proactive approach to problem-solving. This role is perfect for someone who thrives in a fast-paced environment and enjoys contributing to the overall efficiency and success of the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Support:</strong> Perform a variety of administrative tasks, including answering phones, managing schedules, preparing correspondence, and organizing meetings.</li><li><strong>Document Preparation:</strong> Create, edit, and proofread documents such as memos, reports, presentations, and spreadsheets to ensure accuracy and professionalism.</li><li><strong>Calendar and Meeting Management:</strong> Maintain and manage calendars, coordinate appointments, and schedule meetings, including preparing meeting materials and arranging logistics as needed.</li><li><strong>Office Management:</strong> Handle office supplies inventory, order necessary items, and ensure the workplace is organized and running efficiently.</li><li><strong>Communication:</strong> Act as a point of contact for team members and external stakeholders, providing excellent customer service and clear communication.</li><li><strong>Data Entry and Record Maintenance:</strong> Input and update accurate data into databases, spreadsheets, or records management systems; ensure files are organized and easy to retrieve.</li><li><strong>Expense Reports:</strong> Assist with processing and tracking expense reports and invoices as required.</li><li><strong>Project Coordination:</strong> Support special projects and ad hoc tasks as assigned, adhering to timelines and maintaining project documentation.</li></ul><p><br></p>