128 results for Customer Service Manager in Grand Prairie, TX

Customer Service Manager We are looking for an experienced and motivated Customer Service Manager to lead and support our client services team in Plano, Texas. In this Contract-to-permanent position, you will be responsible for ensuring operational efficiency, resolving customer issues, and fostering a positive team environment. This role requires strong leadership skills, attention to detail, and the ability to manage multiple responsibilities in a dynamic work environment. Responsibilities: • Provide leadership and guidance to the client services team in the absence of the manager. • Oversee daily operations to ensure efficient workflows and compliance with policies and procedures. • Handle complex customer inquiries, complaints, and exceptions with professionalism to maintain high levels of satisfaction. • Train, mentor, and motivate team members to enhance their product knowledge and customer service skills. • Conduct audits, reconcilements, and manage reporting to ensure operational accuracy and compliance. • Participate in personnel decisions, including recruitment, scheduling, performance evaluations, and disciplinary actions. • Approve transactions, manage records, and oversee opening and closing procedures. • Utilize ERP solutions and banking software to support operational needs and reporting requirements. • Encourage a team-focused environment by fostering collaboration and communication among employees. • Lead special projects and other assigned duties to enhance operational effectiveness.

Account Manager A client of ours is currently looking to bring on a customer service representative who can provide white glove customer service to their high end buyers. In this role you will be responsible for acting as a liaison between customers and various internal departments by supporting customer inquiries /questions. In this role you will be the first point of contact for the customer and you are responsible for assisting and resolving any issues that arise. Job Duties Include:<ul><li>Client/customer support</li><li>Acting as a gate keeper for client communication</li><li>Communicating via phone and email (there are more emails than calls)</li><li>Must have really strong interpersonal skills over phone and email</li><li>Addressing client needs and updating customer accounts </li><li>Processing customer orders product in system</li><li>Navigating various customer issues</li></ul>

Member Support Specialist 2 We are on the lookout for a Member Support Specialist based in Plano, Texas. This position involves managing daily operations, handling customer service tasks, and utilizing various tech tools to ensure smooth and efficient workplace operations. Responsibilities:• Serve as a primary contact for employees and visitors, ensuring a welcoming and seamless experience • Handle inquiries and provide assistance related to workplace services and amenities • Manage check-in procedures and provide necessary information to enhance visitor experience • Utilize tools like G Suite for effective communication, documentation, and calendar management • Track workplace-related requests and issues through Jira • Collaborate with security and onsite management to address maintenance, deliveries, and other operational needs • Coordinate calendars for meetings, events, and appointments to ensure effective use of shared spaces

Legal Secretary Our client has an immediate need for a litigation legal secretary to support their Dallas office. The role involves processing legal documents, coordinating document management, handling billing processes, and providing excellent customer service to our clients. Responsibilities • Drafting legal documents such as briefs, complaints, motions, subpoenas, and summonses using firm templates and information provided by attorneys.• Coordinating multi-document filings, ensuring appropriate formatting for each court, and e-filing in both State and Federal courts as necessary.• Maintaining case information in Court Alert, including dates and reminders.• Preparing notebooks, binders, exhibits, and other documentation as required.• Opening new client/matter files and running conflict checks in coordination with the New Business Intake team.• Ensuring efficient and effective document management, coordinating with Litigation Support Managers or saving to the appropriate file management location.• Proofreading documents for grammar, punctuation, syntax and formatting consistency.• Managing calendars and assisting timekeepers in meeting deadlines, notifying them in advance of commitments as necessary.• Coordinating conferences and meetings, including scheduling conference rooms, video conferencing, coordinating meals, and preparing materials.• Handling the billing process under the guidance of the attorney, including time entry and billing memos, and ensuring timekeepers' time entries are closed promptly.• Providing excellent customer service to clients and visitors, maintaining the confidentiality of attorney/client relationships, preparing materials for client meetings, updating client contact lists, and handling client questions.• Handling check requests, travel expenses, and travel arrangements, including airline, car, and hotel reservations.• Assisting attorneys with memberships outside of the Firm as needed, and coordinating Continuing Legal Education (CLE) approvals for attorneys.• Reading, sorting, and dating incoming mail, ensuring timely delivery of outgoing mail and following up on delivery services as necessary.• Preparing materials for publication or speaking engagements, and performing research as needed using the internet or other web-based programs.• Coordinating secretary backup support in accordance with scheduled time off to ensure assistance is provided as necessary.

Customer Service Representative A client of ours in the fuel distribution industry is looking to hire a Sr. Customer Service Representative. This role involves taking inbound calls from contacts via phone or electronic means from business to business customers needing assistance with their fuel delivery account. This individual will build strong relationships with customers and internal team members. Act as Liaison between customers, carriers, sales/operations team and other internal employees. Research, investigate, coordinate and resolve customer concerns regarding invoicing, EFT, or billing needs. Works collaboratively and dynamically with customer support team to creatively solve difficult problems. Essential Duties and Responsibilities: Customer Service• Provide exceptional business to business customer service by responding to customer inquiries and concerns via phone or electronic means.• Serve customers by striving to go above and beyond and attempting to resolve each contact upon receipt.• Represent company interests with the highest standards of professionalism. Operations• Efficiently utilize multiple systems• Investigate problems and provide feedback involving fuel delivery issues, frequently reconciling financial issues.• Self-manage case resolution, partnering with leadership and internal teams to address opportunities and deficiencies.• Responsible for decision making and problem solving issues on a day to day basis.• Assist customers with questions concerning their relationship with the company.• Performs other various duties as assigned

Administrative Assistant We are offering a permanent employment opportunity for an Administrative Assistant in Providence Village, Texas, United States. As an Administrative Assistant, your main role will be handling customer service tasks, including answering phone calls, processing customer payments, and setting up customer accounts. You will also be required to manage data entry tasks and email correspondence with clients. Responsibilities • Handle inbound and outbound calls, providing excellent customer service • Set up new customer accounts in the billing system • Process customer payments promptly and accurately • Manage all email correspondence with clients professionally • Scan and save important documents in the company's database • Maintain customer records, ensuring all data is up-to-date and accurate • Monitor customer accounts for any irregularities and take appropriate action when necessary • Receive training on the company's billing program to facilitate efficient payment processing • Provide administrative support to the team as needed

Customer Service Specialist We are offering a permanent employment opportunity for a Customer Service Specialist in the banking industry, located in Plano, Texas. The workplace is a dynamic environment where you will be handling customer inquiries and maintaining customer records. Responsibilities: • Handling incoming phone calls and addressing customer needs, questions, and concerns • Processing a variety of customer transactions in accordance with bank policies and regulations • Developing good detail-oriented relationships with customers to enhance customer satisfaction and the company's reputation • Conducting select teller transactions such as processing deposits and withdrawals, issuing monetary instruments, and placing stop payments • Opening and processing incoming mail, completing logs, reports, audits, and control checks • Monitoring and processing daily exception files for ACH and inclearing files • Making decisions for rejected items and account research when necessary • Processing manual cash letter or force-post items that cannot be sent electronically • Reviewing large inclearing items and submitting items requiring management review for payment • Performing all requirements for annual escheatment for the bank and its affiliates • Imaging customer documents and performing quality control checks of documents • Practicing security protocols and procedures to protect customer confidentiality and privacy • Assisting branches, retail management, and back-office units when necessary as it relates to item processing or retrieval of items.

HR Benefits Specialist We have a superb opportunity for a Benefits Specialist/Leave of Absence with a client of ours in Dallas, TX. This individual will play a key role in supporting the planning, development, implementation, communication, and administration of the Benefit Programs, specifically the Leave of Absence plans, for our client. In addition, you will foster a team environment and a strong service culture that ensures delivery of timely, quality driven service to internal customers and meets service level agreements. Responsibilities<ul><li>Benefit Administration: In conjunction with Benefits Shared Services, support the administration of Leave of Absence plans including FMLA, Short-Term and Long-Term Disability, Paid Family Leave, ADAAA, as well as state and local leave plans. Responsible for preparation of Leave of Absence payroll file. In addition, provide support to all health and welfare programs, retiree benefit program, COBRA, flexible spending, stop loss, retirement plans, voluntary benefits, etc. Respond to escalated benefit issues from internal HR Shared Services; collaborate and provide direction on policy and process to Shared Services. Provide high level support to Regional HR and benefits staff. Duties may include explaining and interpreting more complex aspects of benefit programs to employees and Benefits Shared Services team.</li><li>Vendor liaison: Work closely with all benefit vendors; includes handling escalated issues from Shared Services related to billing, eligibility and claims issues.</li><li>Systems: Workday HRIS benefits and timekeeping modules. Includes troubleshooting and resolving error reports and open events in Workday HRIS; following up with staff; monitoring and manually processing catch up deductions as needed by payroll deadlines.</li><li>Analysis: Excel analysis and reporting, including census files, billing analysis and processing and reconciliations with Finance.</li><li>Regulatory/Compliance: Maintain current knowledge of benefit compliance requirements.</li><li>Communications: Assist in developing and implementing employee communications and updating and maintaining SharePoint site; hold informational calls with employees regarding leave of absence process, maintain schedules and conduct benefit orientations for staff by webinar.</li><li>Provide general administrative support and project support as needed.</li></ul>

Human Resources (HR) Manager We are in search of a Human Resources (HR) Manager to join our team in Irving, Texas. In this role, you will be overseeing critical HR, payroll, and administrative functions, ensuring the smooth running of office operations, and contributing to a positive work environment. As a Human Resources (HR) Manager, you will also be implementing HR policies, managing employee relations, processing payroll, and promoting operational efficiency and compliance. Responsibilities: • Oversee and execute the implementation of HR policies and procedures in line with company objectives.• Foster a positive work environment by managing and supporting employee relations.• Lead efforts in recruitment, staffing, and retention to align with the company's goals.• Ensure accurate and timely weekly and biweekly payroll processing.• Facilitate smooth onboarding and orientation processes for new hires.• Maintain records and support performance evaluation processes.• Liaise with external consultants, insurance brokers, and service providers as necessary.• Ensure adherence to employment laws and update policies accordingly.• Administer HR programs, including benefits, leave, employee relations, and performance management.• Handle employee grievances and escalate when necessary.• Oversee office supplies, facility maintenance, and budget management.• Organize and coordinate company events and meetings.• Manage escalated customer service issues professionally.• Track HR metrics and provide insights to improve strategies.

Fund Accounting Supervisor/Manager We are seeking a Fund Accounting Supervisor/Manager to join our team in Dallas, Texas. In this role, you'll be taking on a variety of tasks, including accounting, finance, and client-facing responsibilities. This role is for those who are hungry and hardworking, ready to dive into the finance industry. Responsibilities: • Manage and oversee daily operations of the accounting department, including accounts payable and receivable, and auditing. • Implement and maintain accounting software systems to streamline financial operations. • Utilize ADP - Financial Services and BlackLine for various accounting tasks. • Handle ERP - Enterprise Resource Planning to optimize business processes. • Supervise billing functions, ensuring accuracy and efficiency. • Manage client relationships from day one, providing excellent customer service. • Continuously seek to improve accounting functions, contributing to the team's efficiency. • Take responsibility for public tax and public audit duties. • Use Concur for travel and expense management. • Maintain and analyze the financial status and performance of the company to identify areas for potential improvement.

Office Services Associate We are accepting applications for the role of an Office Services Associate, based in Dallas, Texas. The selected candidate will be a crucial part of our team, providing vital back office services across a variety of functions. This position requires a sharp attention to detail, superior organizational skills, and a strong customer service orientation. As an Office Services Associate, you will manage tasks related to reprographics, mail, hospitality, facilities, audio/visual, and reception, among others. Responsibilities: • Ensuring efficient processing of office services work, adhering to established procedures and policies • Keeping detailed logs for all office services activities • Providing excellent customer service through detail oriented telephone and email communication • Handling sensitive and confidential documents and information with discretion • Troubleshooting basic equipment problems and placing service calls when necessary • Managing mail and digital reprographics tasks • Meeting contracted deadlines for accepting, completing, and delivering all work • Prioritizing workflow and managing multiple tasks in a fast-paced environment • Performing quality assurance checks on own work and that of others • Maintaining and loading machines with necessary paper and toner supplies • Interacting effectively with clients in person, over the phone, or electronically, displaying good problem-solving skills.

Administrative Assistant We are offering a direct hire/permanent Administrative Assistant role for a leading real estate company in Dallas, TX. The Administrative Assistant will provide high-level support to executives and employees, assist with daily office operations, and manage general administrative activities to ensure the smooth functioning of the office. Key Responsibilities: • Answer and direct phone calls. • Greet office visitors and assist as needed. • Process and distribute mail; handle incoming and outgoing packages. • Maintain organized filing systems (both electronic and physical). • Draft and review correspondence, including leasing and property management letters. • Prepare meeting materials and set up conference rooms for weekly video meetings.Document Management • Prepare templates in DocuSign for leasing documents. • Circulate leasing, construction, and property management memos via DocuSign. • Request and organize business/financial information from prospective tenants.Tenant & Property Support • Manage tenant requests and coordinate with the internal team. • Control access to available lease spaces using digital lockbox codes.Marketing & Communications • Assist with property marketing, brochure updates, website maintenance, and social media. • Coordinate tenant communication and marketing efforts.Office & Facilities Management • Order office and kitchen supplies. • Oversee common areas and coordinate with building management for maintenance and parking. • Keep staff informed of office/building matters.Scheduling & Travel • Organize internal/external meetings including calendar coordination and catering. • Assist with travel arrangements (flights, hotels, car rentals).General • Perform other administrative duties as needed by the team. Requirements: • High school diploma required; college coursework or degree is a plus. • Minimum of 5 years of experience as an Administrative Assistant. • High proficiency in Microsoft Office (Word, Excel, PowerPoint). • Familiarity with office equipment and administrative processes. • Strong written and verbal communication skills. • Excellent organizational skills and attention to detail. • Ability to multitask and manage priorities effectively. • Social media experience (Facebook, LinkedIn, Canva) is a plus.

Administrative Assistant We are in search of an Administrative Assistant to become a part of our team. Based in Frisco, Texas, this role will involve supporting business operations and working closely with senior leaders. You'll have the opportunity to identify and improve processes, manage schedules and budgets, and support a range of administrative tasks. This is a contract to permanent employment opportunity. Responsibilities:• Manage and coordinate schedules for senior leaders across various locations.• Assist in the organization of events where the entire team meets, twice a year.• Participate in the improvement of business processes by identifying gaps and suggesting solutions.• Support the training of outside sales representatives.• Handle travel arrangements for senior leaders and team members.• Support the dealer development, inside sales, and outside sales departments.• Utilize software such as Salesforce, SAP, Outlook, Concur, and Excel for various administrative tasks.• Provide customer service by processing customer applications and resolving inquiries.• Maintain accurate records of customer credit and monitor customer accounts.• Perform data entry and email correspondence tasks.

Technical Installation Consultant We are offering a long-term contract employment opportunity for a Technical Installation Consultant in Hurst, Texas. This role primarily involves providing technical support for our proprietary software application, managing SQL databases, and ensuring smooth network operations. As a Technical Installation Consultant, you will engage with clients over the phone, troubleshoot software issues, and assist with application installations on servers. Responsibilities: • Administer and maintain Microsoft Server 2012/2016 configurations. • Identify and write SQL simple queries to manage back-end databases. • Understand network topology and ensure our product's seamless integration into the network. • Install and administer our proprietary software application on servers. • Provide customer support over the phone, troubleshoot software issues, and maintain a personable demeanor. • Generate reports using Power BI. • Leverage your networking knowledge to optimize our software's performance. • Learn and adapt to new skills on the job, focusing on our proprietary software. • Apply a customer service focus, maintaining a positive and detail oriented relationship with our clients. • Utilize your knowledge of databases to enhance our product's performance and customer experience.

LOA Specialist Overview The Leave of Absence Specialist manages the leave administration escalations and improves leave administration in the region through strategies, policies, and best practices. This role is the region specialist in leave administration. Duties and Responsibilities <ul><li>Train and coach Leave Administrators to ensure an organized and predictable experience for employees and managers </li><li>Manage escalations as the expert in leave administration laws for each state in the region </li><li>Improve strategies and policies for managing leave administration efficiently and with integrity </li><li>Evaluate alternatives and approves workplace accommodations </li><li>Educate employees and management on leave practices and policies </li><li>Evaluate leave trends and recommend solutions </li><li>Implement best practices to return employees back to work utilizing return to work programs and light duty when possible </li><li>Partner with Safety to reduce work injuries </li><li>Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipate legislation changes, enforce adherence to requirements, and advise management on needed actions </li><li>Perform other job-related duties as assigned </li></ul>

Workers Compensation Analyst Overview The Leave of Absence Specialist manages the leave administration escalations and improves leave administration in the region through strategies, policies, and best practices. This role is the region specialist in leave administration. Duties and Responsibilities <ul><li>Train and coach Leave Administrators to ensure an organized and predictable experience for employees and managers </li><li>Manage escalations as the expert in leave administration laws for each state in the region </li><li>Improve strategies and policies for managing leave administration efficiently and with integrity </li><li>Evaluate alternatives and approves workplace accommodations </li><li>Educate employees and management on leave practices and policies </li><li>Evaluate leave trends and recommend solutions </li><li>Implement best practices to return employees back to work utilizing return to work programs and light duty when possible </li><li>Partner with Safety to reduce work injuries </li><li>Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipate legislation changes, enforce adherence to requirements, and advise management on needed actions </li><li>Perform other job-related duties as assigned </li></ul>

Project Manager - Donor Relations Project Manager - Donor Relations - 3 Month Contract-to-potential full time, full 40 hours a week!! Robert Half, Marketing & Creative is looking for a Project Manager of Donor Relations for a community-based client in Dallas. The Project Manager of Donor Relations will be coordinating events and communications for their different tiers of donors. Project Manager of Donor Relations will be working to create, route and approve the execution of donor acknowledgements for the organization. Project Manager of Donor Relations will ensure every donor is thanked for their gift, no matter the size; ensuring gifts received are acknowledged and recorded timely, within 48-72 hours, as well as gift data recording through the CRM tool. Project Manager of Donor Relations will run daily reports, carefully reviewing each gift and donor detail, ensuring donor contact detail is recorded properly on each gift and correcting donor detail when inaccurate. Project Manager of Donor Relations will be recording everything in Salesforce, as well as routing projects through Asana. The purpose for this position is stewarding donors to inspire them to stay involved, creating a connection with donors making them feel loyal to the firm.

Attorney/Lawyer We are in search of an Attorney with a concentration in Family Law to bolster our team in Arlington, Texas. The chosen candidate will be instrumental in aiding clients with family related legal issues such as divorce, child custody, alimony, paternity, child emancipation, and adoption. Your role will be pivotal in preparing crucial legal documents in connection with prenuptial agreements, initiating and finalizing divorces, alimony, child support/child custody and real estate issues. Responsibilities: • Assisting clients in understanding their case by discussing strategies, options, and solutions at significant stages.• Attending to a high volume of cases while maintaining top-quality customer service.• Drafting Family Law documents/pleadings, petitions, responses, judicial forms, summons, declarations, affidavits, divorce decrees, contract and final orders, parenting plans, child support orders, child support worksheets, motions, replies, mediation and/or trial briefs/letters.• Utilizing tools such as Adobe Acrobat and Case Management Software for document management and case handling.• Preparation of clients for hearings and trials and attending the same.• Actively participating in strategy review sessions with clients to comprehend the facts and set a case plan.• Employing a keen sense of organization to manage workload efficiently.• Must be comfortable handling a high volume of cases.YOU are the one who can get this job done! Send your resume directly to:rosemarie.jones< at >roberthalf.< com >

Payroll Specialist The Payroll Coordinator interacts with all levels of staff across the organization and third-party vendors. · Processes bi-weekly multi-state payrolls adhering to established deadlines and following federal, state & local regulations · Provides payroll customer service support · Reviews and processes garnishments pursuant to court orders working closely with agencies, employees, and vendor · Performs routine data entry for direct deposits, taxes, general deductions, special pay or benefits, and pay data · Generates and reviews various audit reports each pay period in both the HRMS and payroll systems · Processes system interfaces, transmission of payrolls, and off-cycle payments via pay pard or manual check in compliance with final pay state requirements · Participates in integration meetings with HR/Benefit Shared Services and Payroll team meetings as needed · Assists Manager with special projects as needed and backfills work for other associates while out of the office · Files confidential payroll documents/electronic records adhering to record retention schedules · Assists in processing, compiling, and/or resolving payroll tax matters for federal, state, and local taxes · Provides requested information to internal and external auditors · Interacts with third-party payroll providers ensuring resolutions are obtained and any ongoing projects are completed timely Want to help get your resume to the top? Take a look at the experience we require: · High school diploma or equivalent · Minimum of three (3) years related experience · Experience with multi-state payroll processing, including federal, state & local tax · Garnishment processing experience · Skilled in payroll systems (i.e. Workday HRMS, ADP, etc.) · Excellent customer service and verbal/written communication skills · Ability to work independently · Excellent self-audit and cross audit attention to detail

Billing Manager We are offering an exciting opportunity for a Billing Manager in Dallas, Texas. The role involves overseeing and managing the billing procedures for pharmacy benefit management services, ensuring accuracy and compliance with healthcare regulations. Responsibilities: • Oversee the daily billing operations for pharmacy benefit management services, ensuring that all transactions are accurate and comply with contractual terms, regulations, and deadlines. • Supervise and guide a team of billing specialists, providing them with the necessary support and training to process billing tasks efficiently. • Assist with the upgrading of billing systems and tools, making sure they are updated with accurate client information. • Act as the primary contact for clients and stakeholders regarding billing inquiries, concerns, and discrepancies, working closely with external parties to resolve billing-related issues promptly. • Monitor billing practices for compliance with federal and state regulations, internal policies, and client-specific requirements. • Ensure the proper processing, tracking, and resolution of claims, including the review and approval of invoices related to pharmacy services and benefits. • Prepare and present regular billing reports, financial analysis, and metrics to management, ensuring reports align with established budgets and financial targets. • Collaborate with IT to dramatically improve the billing process. • Resolve any billing disputes or discrepancies, working closely with both internal teams and external clients/TPAs/brokers to ensure that issues are handled effectively and promptly.

Tax Manager - Public We are on the hunt for a meticulous Tax Manager to join our team in the detail oriented Services industry located in Southlake, Texas. As a Tax Manager, your role will be pivotal in handling complex tax returns, partnership tax returns, and corporate tax returns. You will be expected to apply your skills and expertise to ensure tax compliance and accuracy, contributing significantly to our team's success. Responsibilities: • Lead and manage the preparation and review of complex tax returns • Supervise the preparation of partnership tax returns and ensure their accuracy • Oversee the process of corporate tax return preparation and validate its correctness • Conduct tax research and planning to optimize tax strategies • Collaborate with other team members to improve tax procedures and policies • Identify and mitigate tax risks • Coordinate and manage audit processes • Stay updated with industry trends and changes in tax laws • Provide support and guidance to entry level staff members in the team • Maintain relationships with clients and provide exceptional customer service. Resume via LinkedIn - Hemant Dahya

Tax Manager - Public We are seeking a Tax Manager based in Fort Worth, Texas, who will primarily function in the public sector. The role is an exciting opportunity that involves the preparation and review of federal and multi-state income tax returns, tax planning and research, and providing high-quality client service. The role also necessitates effective teamwork and mentorship skills. Responsibilities: • Accurately prepare and review federal and multi-state income tax returns for individuals, corporations, partnerships, and nonprofit organizations • Conduct tax planning and research to stay ahead of tax regulations and policies • Work efficiently as part of a team to complete projects and assigned tasks within set deadlines • Train and mentor staff to foster a conducive learning environment and improve team skills • Deliver timely, high-quality client service that consistently meets or exceeds client and firm expectations • Continually further your knowledge and skills through continuing education and ongoing detail oriented development • Interact with clients and provide tailored tax advice to suit individual needs • Utilize various accounting software systems including ADP - Financial Services, CCH ProSystem Fx, CCH Sales Tax, ERP - Enterprise Resource Planning • Comply with accounting functions, auditing, and entity formation • Apply knowledge of income tax accounting to enhance efficiency and accuracy.

Administrative Assistant We are seeking a highly organized Administrative Assistant to join our team on a contract-to-permanent basis. This role is a great opportunity for someone who thrives in a supportive, mission-driven environment and enjoys keeping things running smoothly behind the scenes.What You'll Do:<ul><li>Provide administrative support to the Executive team and other departments</li><li>Answer, screen, and route phone calls and emails</li><li>Greet visitors and ensure a welcoming front-office presence</li><li>Schedule meetings, manage calendars, and coordinate logistics</li><li>Assist with preparation of reports, correspondence, and other documentation</li><li>Maintain filing systems, both digital and physical</li><li>Manage office supplies and vendor relationships</li><li>Support special projects and general office operations as needed</li></ul>

VP of Procurement We are offering an exciting opportunity in the real estate/ construction industry, located in Dallas, Texas. We are in search of a VP of Procurement to lead our team. Your primary role will involve processing strategic sourcing initiatives within the Americas Real Estate and Global Facilities Management Category. You will be responsible for implementing category management methodologies to deliver multi-year global strategies aligning with the organization's commercial and operational goals. Responsibilities: • Implement and oversee strategic sourcing initiatives to deliver value, mitigate risks, and identify cost containment or revenue generation opportunities.• Foster best practices in procurement, vendor management, and commercial processes.• Design and ensure uniformity in contracting structures, pricing models, vendor incentives, performance metrics, and cost frameworks.• Collaborate with internal/external legal advisors to draft and refine contracts to ensure compliance and mitigate risk.• Lead efforts in advancing the firm’s Environmental, Social, and Governance (ESG) commitments and reporting.• Encourage knowledge-sharing and best practices across the Global Strategic Sourcing team.• Collaborate with risk management teams, including compliance and technology, to ensure alignment with the organization's Third-Party Risk and Control Framework.• Proactively manage third-party control obligations and risks, and drive resolution of sourcing-related issues.• Negotiate high-value, complex contracts, including incentivized service level agreements.• Effectively manage projects with executive-level clients and large stakeholder groups.• Drive ESG goals within procurement initiatives.• Utilize sourcing/procurement systems such as Ariba, Fieldglass, or PMWeb.• Display exceptional attention to detail and a proactive approach to strategic implementation.• Leverage advanced proficiency with Microsoft Office Suite and ERP tools to produce reports and analytics.

Business Development Manager Job Title: Sales/Business Development Manager – Janitorial/Facility MaintenancePosition Overview:We are seeking a dynamic and experienced Sales/Business Development Manager to join our team. The ideal candidate will have a proven track record in growing and managing a book of business within the janitorial or facility maintenance industry. As a key player in our growth strategy, you will be responsible for driving new business, managing client relationships, and securing contracts. The role requires a solo contributor who is motivated, flexible, and able to work independently while maintaining strong communication with the team.Key Responsibilities:<ul><li>Develop and implement effective strategies to grow and maintain a book of business in the janitorial or facility maintenance field.</li><li>Identify and secure new business opportunities by conducting meetings, preparing bids, and presenting proposals to potential clients.</li><li>Establish and nurture long-term relationships with new and existing clients, ensuring their satisfaction and fostering repeat business.</li><li>Actively manage the sales process, from prospecting and cold calling to closing deals and maintaining ongoing client communication.</li><li>Travel as needed to meet with clients, set up meetings, and present bids for new business.</li><li>Maintain a flexible schedule to meet client needs and business demands, including occasional out-of-state travel.</li><li>Track and report on sales activities, client feedback, and market trends to inform business decisions.</li></ul>

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