Job Description

Community Impact Coordinator
POAH Communities, an exciting & highly entrepreneurial organization committed to community development & to preserving "at risk" affordable rental housing, is seeking a highly qualified individual to serve as a Community Impact Coordinator. The Community Impact Coordinator will serve in a vitally important role as the liaison between the residents who live at our apartments & the POAH Communities Community Impact department.

POAH Communities is a mission-driven organization dedicated to building & improving communities. In addition to providing safe, comfortable, & affordable homes, we believe that well-managed housing can empower residents & serve as a platform for their success. We do this by working with local & national partners to provided services & supports to residents in the following outcome areas:
Stable Housing: Ensuring all residents have an opportunity to realize their goals by removing barriers to staying in their home & growing within the community.

Health: Supporting access to quality healthcare for youth, adults, & seniors across our portfolio.

Education: Pledging to grow pathways to quality, affordable childcare, after school, & adult education.

Employment: Strengthening partnerships with local employers & educational institutions to support income growth for individuals & families.

Financial Stability: Through a variety of innovative programs & partners, encouraging the use of quality financial products, financial coaching, savings, & planning for the future.

Community Engagement: Integrating our goals with those of the community to galvanize resident leadership in support of a better quality of life in all of our communities.

RESPONSIBILITIES
Reporting to the Property Manager, the Community Impact Coordinator will be responsible for assisting & supporting residents in the following ways:
Assess the needs of residents & families by administering an annual resident survey
Develop & implement supportive service programming in collaboration with residents, site staff & management & local community service providers
Coordinate the delivery of services with local human service providers
Identify promising programs or opportunities for youth & families in the community, examples include: health workshops, benefits enrollment, meal delivery programs, community building activities & more.
Maintain all necessary information regarding services to residents in a confidential manner following the regulatory guidance provided by HUD.
Establish program targets, track & measure progress. Analyze & use outcomes data as the basis for continuous program improvement, then report program outcomes to internal & external stakeholders
Effectively communicate with residents by newsletter, flyer, bulletin board, etc., to ensure residents are informed of available resources & programs
Remain updated on Fair Housing, EIV, ADA, mandated reporting & other pertinent HUD rules & regulations & lease, house rules & related documents governing tenant residency at the assigned community
Attend all required meetings & prepare & participate in additional &/or special Projects, as required from time to time by the Property Manager.

QUALIFICATIONS
Qualified candidates will ideally have:
Minimum of three years prior experience in resident/social service programs (preferably in affordable housing)
Ability to work with & motivate diverse resident populations
Basic proficiency in the use of computers including Word & Excel
Demonstrated time management skills & proven organizational skills
Resident Coordinator certification is a plus
College degree ideally with a focus in social work, urban planning, public health, human services, or community development is a plus

Salary is competitive & commensurate with experience. POAH Communities is an equal opportunity employer, committed to diversity in the workforce. For more information, visit us at www.poahcommunities.com