25 results for Customer Service Representative in San Diego, CA

Customer Service Representative Robert Half is seeking a Customer Service Representative to join a dynamic team in a fast-paced environment. In this role, you’ll play a critical part in ensuring positive customer experiences, responding to inquiries, resolving issues, and strengthening relationships with clients. Key Responsibilities:<ul><li>Customer Interaction: Provide outstanding service by responding to inbound inquiries, emails, and live chat from customers in a timely and courteous manner.</li><li>Issue Resolution: Address and resolve customer concerns or complaints, escalating complex issues to the appropriate department when necessary.</li><li>Product and Service Knowledge: Maintain up-to-date knowledge of products, services, and company policies to answer customer questions accurately.</li><li>Order Processing: Assist customers with placing orders, processing returns/exchanges, and tracking shipments.</li><li>Documentation: Maintain detailed records of customer interactions, issues, and resolutions in the company’s CRM system.</li><li>Collaboration: Work cross-functionally with other departments, such as sales, logistics, and technical support, to provide seamless service.</li><li>Upselling Opportunities: Identify opportunities to recommend additional products or services to customers while meeting their needs.</li><li>Customer Satisfaction: Continuously work to improve the customer experience by listening to feedback and suggesting enhancements to processes.</li></ul>

Customer Service Representative We’re looking for a motivated Customer Service Representative to serve as the face of our client's company, delivering support and solutions that leave a lasting, positive impression. This is a hybrid role, but candidates must be available to work on-site full time for the first 3-4 months during training and onboarding before transitioning into a hybrid schedule. Responsibilities:<ul><li>Professionally and efficiently communicate with customers via phone, email, and live chats to resolve inquiries and concerns.</li><li>Build rapport with customers by providing accurate information, solutions, and product recommendations.</li><li>Maintain detailed and up-to-date records of customer interactions in CRM software.</li><li>Collaborate with internal teams to ensure customer satisfaction and process improvements.</li><li>Manage multiple priorities efficiently while delivering stellar service in a fast-paced environment.</li></ul>

Customer Service Representative Join a nonprofit organization dedicated to meaningful causes as a Customer Service Representative! This is a hybrid position that begins with full on-site work and training (approximately 3-4 months) before transitioning to a flexible hybrid schedule. As a Customer Service Representative, you’ll be the first point of contact for our community members, helping them access resources, resolve inquiries, and providing the support they need to thrive. Responsibilities:<ul><li>Provide compassionate and professional customer support via phone, email, and in-person interactions.</li><li>Assist clients in accessing programs, navigating services, and resolving issues related to nonprofit initiatives.</li><li>Accurately manage and update customer records in organizational systems.</li><li>Collaborate with internal teams to deliver timely resolutions to client concerns.</li><li>Support outreach efforts to build stronger relationships with community members.</li><li>Maintain comprehensive knowledge of the organization’s mission, services, and policies.</li></ul>

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in San Diego, California. This role is within the industry, and you will be tasked with processing customer applications, maintaining customer records, and managing inquiries. Responsibilities: • Efficiently and accurately process customer credit applications • Maintain comprehensive and up-to-date customer credit records • Manage a high volume of inbound calls and handle customer inquiries promptly • Ensure all necessary requirements are met on new applications before forwarding to the insurance carrier • Work in Salesforce for processing insurance applications and cases, ensuring a smooth and efficient process for agents from start to finish • Regularly review and follow up with agents and carriers on all requirements • Provide detail oriented correspondence with customers and team members via email and phone • Collaborate closely with team members to meet common goals and provide assistance when necessary • Handle order entries and perform other administrative tasks as needed • Work with relevant vendors for necessary follow-ups.

Customer Service Agent Robert Half is seeking an enthusiastic and proactive Customer Service Representative to join a thriving company in San Diego, CA. This role is perfect for someone who enjoys helping customers, solving problems, and contributing to a professional, customer-focused environment. Key Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries, providing prompt and courteous assistance via phone, email, or in-person. </li><li>Resolve customer issues efficiently while ensuring a positive experience and maintaining a high level of satisfaction.</li><li>Accurately document customer interactions and update account information in internal systems.</li><li>Process orders, returns, and payments in accordance with company policies.</li><li>Assist customers in understanding company products, services, and policies to ensure informed decision-making.</li><li>Collaborate with internal teams, including sales and operations, to ensure timely resolution of customer concerns.</li><li>Identify opportunities to improve service processes and contribute to team success.</li></ul>

Customer Service Agent Join a nonprofit organization that’s making a meaningful difference in the San Diego community as a Customer Service Agent! This hybrid role begins with 3-4 months of on-site training/work at our local office, followed by a flexible hybrid schedule. As a Customer Support Agent, you’ll play a key role in ensuring clients and stakeholders receive exceptional service, support, and guidance. Your contributions will help directly support our mission-focused programs and initiatives while fostering meaningful connections in the community. Responsibilities:<ul><li>Provide excellent customer service via phone, email, and face-to-face interactions to resolve inquiries and ensure satisfaction.</li><li>Support community members by sharing information about the organization’s programs and initiatives.</li><li>Maintain customer records in a clear, organized manner using CRM tools.</li><li>Collaborate across departments to resolve issues and address client needs effectively.</li><li>Provide feedback to improve services and processes while staying aligned with organizational goals.</li><li>Keep up-to-date with knowledge of the organization’s services and policies to assist customers accurately.</li></ul>

Customer Service Repreentative Robert Half is seeking a Customer Service Representative for our client, a reputable insurance company in San Diego, California. This role focuses on delivering exceptional customer service while efficiently managing insurance application processes and maintaining client relationships.Responsibilities:<ul><li>Processing insurance applications accurately using Salesforce.</li><li>Answering high-volume inbound calls and providing detail-oriented correspondence via phone and email.</li><li>Reviewing applications to ensure all requirements are met before submission to the insurance carrier.</li><li>Monitoring customer accounts and taking necessary actions to maintain account compliance.</li><li>Coordinating with vendors for timely follow-ups and issue resolution.</li><li>Collaborating with team members to meet departmental goals and provide ongoing support.</li><li>Maintaining high standards of data entry and order entry accuracy.</li><li>Ensuring a smooth and efficient application process for agents from start to finish.</li></ul>

Customer Support Agent Robert Half is working with an innovative company in San Diego, CA that is seeking a Customer Support Agent to deliver outstanding service to customers while contributing to the company’s success. This role is designed as a hybrid position, requiring candidates to work fully on-site for the first 3-4 months during training and onboarding, and then transition to a blend of remote and in-office responsibilities. Key Responsibilities:<ul><li>Provide high-quality customer service through phone, email, and chat to address customer questions, concerns, and inquiries.</li><li>Troubleshoot issues and provide timely solutions aligned with company policies and procedures.</li><li>Process customer transactions, returns, and requests efficiently and accurately.</li><li>Update customer information and log interactions in CRM systems.</li><li>Work closely with other departments to escalate complex cases and ensure customer needs are met.</li><li>Proactively identify opportunities to enhance customer satisfaction and optimize service workflows.</li></ul>

Call Center Agent We're seeking a dedicated and enthusiastic Call Center Agent to join our client's team in San Diego! This is a great opportunity for someone passionate about customer service and problem-solving to work in a fast-paced, collaborative environment. This position offers a hybrid schedule, with the first 3-4 months fully on-site for training and onboarding before transitioning to remote flexibility. Responsibilities:<ul><li>Manage inbound and outbound calls in a timely and professional manner, providing support to customers with inquiries, complaints, and service requests.</li><li>Actively listen to customer needs and concerns, ensuring they feel heard and valued.</li><li>Identify solutions to resolve issues efficiently and escalate complex cases as necessary.</li><li>Maintain accurate records of customer interactions using CRM tools and follow up where required.</li><li>Achieve performance metrics, including call handling, resolution rates, and customer satisfaction.</li><li>Collaborate with internal teams to streamline processes and improve customer support strategies.</li></ul>

Customer Experience Specialist Are you passionate about delivering exceptional customer experiences and building lasting relationships? A prominent company in Rancho Santa Fe, CA, is seeking a dedicated and personable Customer Experience Specialist to join their team. This is an exciting opportunity to bring your expertise in customer service to a company that values client satisfaction and teamwork. Key Responsibilities:<ul><li>Serve as the primary point of contact for customers, providing information, resolving inquiries, and ensuring satisfaction.</li><li>Handle both inbound and outbound customer interactions via phone, email, and other communication channels.</li><li>Maintain accurate customer records and track interaction notes in a CRM system.</li><li>Proactively identify customer needs and offer personalized solutions and services.</li><li>Collaborate with internal teams to address customer concerns and deliver timely resolutions.</li><li>Assist in developing initiatives to enhance the overall customer experience.</li><li>Meet and exceed key performance indicators (KPIs) related to response time, resolution accuracy, and client satisfaction.</li></ul>

Front Desk Receptionist Do you thrive in a dynamic environment where excellent customer service and organizational skills make all the difference? Robert Half is seeking a Front Desk Receptionist to be the first point of contact for clients, visitors, and staff. In this role, you will handle essential administrative functions, provide a welcoming atmosphere, and help ensure smooth operations at the front desk. Key Responsibilities:<ul><li>Greeting and Welcoming: Serve as the face of the company, warmly greeting visitors and directing them to the appropriate person or department.</li><li>Communication Management: Answer and manage incoming phone calls with professionalism, transferring calls as needed, and taking accurate messages.</li><li>Administrative Support: Perform clerical tasks such as data entry, filing, scheduling, and managing correspondence.</li><li>Mail and Deliveries: Handle incoming and outgoing mail, packages, and deliveries efficiently.</li><li>Visitor Coordination: Maintain visitor log, issue security badges (if applicable), and assist with setting up meeting rooms.</li><li>Office Supplies: Monitor front desk supplies and assist in coordinating restocking when needed.</li><li>Reception Area Presentation: Maintain cleanliness and organization in the reception area to create a positive and professional impression.</li><li>Team Collaboration: Assist other departments as needed with ad hoc administrative tasks.</li></ul>

Front Desk Receptionist Join a dynamic and fast-paced organization as a Front Desk Receptionist! We are seeking a friendly and professional individual to be the face of the company, handling front desk responsibilities with efficiency and poise. This role is perfect for someone with excellent communication skills, strong organizational abilities, and a passion for delivering world-class customer service. Key Responsibilities:<ul><li>Greet and welcome visitors in a friendly and professional manner.</li><li>Answer, screen, and direct incoming calls using a multi-line phone system.</li><li>Manage calendars, appointments, and meetings for executives or office staff as needed.</li><li>Handle incoming mail and deliveries, ensuring accurate routing to the appropriate person or department.</li><li>Assist with administrative tasks such as data entry, organizing files, and maintaining office supplies.</li><li>Maintain the appearance and functionality of the reception area to ensure a positive impression for clients and guests.</li><li>Provide support to other departments as requested.</li></ul>

Front Desk Coordinator Position Overview:Robert Half is partnering with a mission-driven nonprofit organization seeking a welcoming and organized Front Desk Receptionist to serve as the face of their facility. The ideal candidate is a professional multitasker with a strong customer service mindset, excellent communication skills, and a passion for helping others. This position plays a key role in creating a positive first impression for visitors and staff, while also providing critical administrative support to various departments. Key Responsibilities:<ul><li>Serve as the first point of contact by warmly greeting guests, clients, and staff and directing them to the appropriate departments or personnel.</li><li>Manage a multi-line phone system: answer calls promptly and courteously, route inquiries, and take accurate messages when needed.</li><li>Receive, sort, and distribute incoming mail, packages, and faxes; coordinate outgoing mail and shipping logistics.</li><li>Assist with processing apprenticeship program applications and maintain applicant data in tracking spreadsheets.</li><li>Maintain and update contact and address information in the organization’s database.</li><li>Support the Administrative Coordinator with administrative tasks.</li><li>Digitally archive completed or inactive apprentice records by scanning and uploading to the organization’s system.</li><li>Help maintain kitchen organization and supply inventory; restock beverages and report low stock to the Executive Assistant.</li><li>Perform routine filing, data entry, and general office maintenance tasks.</li><li>Provide administrative support across departments, particularly during special projects or events.</li></ul>

Call Center Agent – Hybrid Role Join a nonprofit organization in San Diego, CA as a Call Center Agent, where you’ll play a vital role in assisting clients and supporting meaningful programs. This hybrid position requires on-site work for the first 3-4 months for training and development, followed by a flexible hybrid schedule! As a Call Center Agent, you’ll be the voice of the organization, communicating directly with clients and community members to address their needs, answer inquiries, and provide guidance. This is your chance to develop your career while contributing to the mission-driven work of a nonprofit dedicated to positive change. Responsibilities:<ul><li>Respond to inbound calls and emails in a professional, empathetic, and timely manner.</li><li>Provide accurate information about the organization’s programs, initiatives, and services.</li><li>Assist callers in resolving issues or accessing resources, collaborating with internal teams as needed.</li><li>Document and maintain accurate client interactions and records using CRM systems.</li><li>Proactively identify opportunities to enhance caller experiences and recommend improvements.</li><li>Stay informed of organizational policies to deliver consistent, high-quality service.</li></ul>

Receptionist We are offering a short-term contract employment opportunity for a Receptionist in Irvine, California. This role primarily focuses on customer service within a detail-oriented environment. The Receptionist will be stationed at the front desk, serving as the initial point of contact for clients and visitors. Responsibilities: • Greet clients and visitors warmly and with detail-oriented manners upon their arrival • Coordinate and manage the booking of conference rooms and visitor offices • Organize catering and food arrangements for events and lunches • Keep the conference room and visitor offices tidy and prepared for use • Manage inbound calls and effectively transfer them to the appropriate party • Sort and distribute incoming mail and handle deliveries • Maintain an updated phone list and other essential records • Handle sensitive and confidential documents with discretion • Collaborate with the onsite team to ensure a smooth operation • Undertake additional projects or tasks as assigned • Maintain cleanliness and organization of the workspace during downtime.

Receptionist We are offering a short term contract for a Receptionist role in Solana Beach, California. This position is in the service industry where the chosen individual will be the primary point of contact for our guests, managing incoming calls and correspondence, and executing various administrative duties. Responsibilities:• Serving as the initial contact point for guests and providing a warm welcome• Overseeing incoming calls, screening them, and directing them to the appropriate channels• Managing mailing and correspondence tasks promptly and efficiently• Carrying out various minor administrative duties as needed• Usage of Microsoft Office for various tasks• Providing customer service driven solutions and ensuring customer satisfaction• Conducting data entry tasks with an emphasis on maintaining accuracy.

Front Desk Coordinator Are you a highly organized professional with exceptional customer service skills? Robert Half is seeking a welcoming and detail-oriented Front Desk Coordinator to join a thriving company in San Diego, CA. Key Responsibilities:<ul><li>Serve as the first point of contact for clients, visitors, and employees by greeting them warmly and professionally.</li><li>Answer and route incoming phone calls, addressing inquiries or directing them to the appropriate department.</li><li>Ensure the front desk is well maintained, presentable, and fully stocked with necessary supplies.</li><li>Manage scheduling for conference rooms, appointments, and office calendars as needed.</li><li>Support the team with administrative tasks such as data entry, document filing, and correspondence.</li><li>Assist in coordinating company meetings, preparing agendas, and ensuring follow-ups are complete.</li><li>Facilitate day-to-day office operations in collaboration with management.</li></ul>

Receptionist Robert Half is seeking a friendly and efficient Receptionist to join a dynamic company in sunny San Diego, CA. If you thrive in a professional office environment and enjoy being the first point of contact for visitors and clients, this is the perfect opportunity to showcase your skills. Key Responsibilities:<ul><li>Greet visitors and clients warmly and professionally, ensuring a positive first impression.</li><li>Answer and direct incoming phone calls, monitor voicemail, and manage correspondence.</li><li>Coordinate meeting schedules, maintain calendars, and assist with conference room bookings.</li><li>Perform clerical and administrative tasks such as filing, scanning, and data entry.</li><li>Help ensure a neat and organized front office space, including inventory tracking for supplies.</li><li>Support other team members with ad-hoc administrative projects as needed.</li></ul>

Front Desk Coordinator Are you a professional multitasker with a passion for creating a welcoming and efficient office environment? A reputable company in Vista, CA, is seeking a bright and organized Front Desk Coordinator to become the face of their office. If you thrive in a client-facing role and enjoy handling a variety of administrative tasks, this role is perfect for you! Key Responsibilities:<ul><li>Greet visitors and ensure they are directed to the appropriate department or person.</li><li>Manage incoming calls, take messages, and forward inquiries to the correct team members.</li><li>Oversee the reception area and maintain a professional, organized workspace.</li><li>Handle incoming and outgoing mail, including courier deliveries and shipments.</li><li>Assist with scheduling appointments and managing meeting room calendars.</li><li>Provide administrative support to various departments as needed.</li><li>Maintain a high level of client service to create a positive first impression for all visitors.</li></ul>

Attorney/Lawyer Robert Half Legal has partnered with a reputable firm in downtown San Diego on a full time/direct hire associate attorney search. The firm prides themselves on being inclusive as the associates are very tight knit and have great support and mentorship from the partners. Salary for the role is budgeted to 160K. You have the opportunity to join the transportation/commercial litigation. There will be some opportunity to work remote and the billable hours are manageable at 1800. This is an URGENT hire as the firm has many trials coming up. Responsibilities include:<ul><li>Develop relationships with clients as you establish legal objectives, explain legal options, provide legal advice, and represent clients in court and mediation</li><li>Draft pleadings and discovery for all aspects of a case, including law and motion, discovery motions, propounding discovery, depositions, mediations, and trial</li><li>Take depositions of parties, percipient witnesses, and experts</li><li>Consultation with, and preparation of, experts</li><li>Research and articulate findings based upon research into complex areas of the law to support case strategy and theories to be raised in the litigation. Be able to raise new theories for consideration in cases.</li><li>Manage intensive fact discovery in a case including to be able to use and willing to use electronic discovery platforms and wade through ESI issues</li><li>Comprehensive and clear reporting to partners and client representatives</li><li>Persuasive communication and negotiation with opposing counsel</li></ul>

Office Specialist Ready to bring your organizational skills and administrative expertise to support a dynamic team? We are seeking a detail-oriented Office Specialist to provide comprehensive administrative support and ensure smooth day-to-day operations. This is an exciting role for candidates who thrive on making an impact behind the scenes by keeping everything organized and running efficiently. Key Responsibilities:<ul><li>Perform a variety of administrative tasks, including data entry, correspondence, and filing.</li><li>Maintain office supplies and coordinate orders as needed.</li><li>Assist with scheduling, meetings, and managing staff calendars.</li><li>Prepare reports, spreadsheets, and presentations for management review.</li><li>Act as a liaison between departments to streamline office communication and processes.</li><li>Handle incoming and outgoing mail and manage document filing systems.</li><li>Provide exceptional support to both internal teams and external customers.</li></ul>

Collections Specialist We are seeking a Collections Specialist for a long term contract employment opportunity in the Hospitality industry, located in Escondido, California. In this role, you will be primarily focused on maintaining customer accounts, managing billing inquiries, and ensuring efficient processing of customer credit applications. Responsibilities: • Manage and maintain assigned customer accounts with outstanding balances. • Efficiently process customer credit applications. • Handle customer requirements for invoice payments such as vendor applications and questionnaires. • Adhere to internal procedures for collecting overdue invoices and ensure that internal reports are updated. • Reach out to customers via email or phone to confirm payment intent and status. • Provide support to both internal teams and external customers with billing inquiries. • Utilize accounting software systems and NetSuite for collections and billing functions. • Manage B2B collections and accounts receivable. • Answer inbound calls related to collections and billing.

Receptionist Position Overview:Robert Half is partnering with a purpose-driven nonprofit organization seeking a warm, organized, and reliable Receptionist to be the first point of contact for visitors, staff, and callers. This individual will create a welcoming environment at the front desk while supporting the smooth daily operations of the office. The ideal candidate brings professionalism, patience, and attention to detail to every interaction and task. Key Responsibilities:<ul><li>Greet and assist all visitors and clients in a friendly, courteous, and professional manner.</li><li>Answer and manage a multi-line phone system; screen and direct calls or take detailed messages as needed.</li><li>Receive and distribute incoming mail, packages, and deliveries; prepare outgoing mail and shipments.</li><li>Maintain a clean, organized front desk area and assist in general office upkeep.</li><li>Help update contact information and records in internal systems.</li><li>Assist with basic data entry tasks and document scanning.</li><li>Support staff by organizing and filing paperwork, both physical and digital.</li><li>Help track the status of certificates and other program-related documents; scan and file as needed.</li><li>Collaborate with team members to ensure records are current and accurate.</li><li>Monitor office and kitchen supply inventory; restock items and communicate any needs to the appropriate team member.</li><li>Provide general support for internal events or occasional projects.</li></ul>

Finance Manager We are in search of a Finance Manager to join our team in Irvine, California. The role is within the commercial real estate finance industry and will involve overseeing loan processes, maintaining client relationships, and ensuring effective data management. This position offers a unique opportunity to apply your expertise in managing financial operations and coordinating with various stakeholders. Responsibilities: • Oversee the loan closing process, including coordinating lender due diligence, maintaining loan closing checklists, and ensuring effective post-closing file maintenance. • Maintain a proactive communication line with clients, lenders, and counsel, responding promptly to inquiries and requests. • Execute loan closing actions in a timely manner to ensure an efficient closing process. • Develop and maintain positive relationships with stakeholders such as the Lender, Lender’s Counsel, Loan Officer, and Title Company. • Manage the collection and filing of all borrower information and financials. • Review and manage information provided by internal team members. • Oversee the coordination and commissioning of all required 3rd party reports. • Ensure timely delivery of required information by coordinating appraisal and other third-party reports. • Manage information flow in SharePoint for both internal and external parties involved in the transaction. • Maintain complete transaction information by updating and managing internal electronic transactions and DRE files. • Follow up on outstanding entity requirements and understand entity documents to identify authorized signors for documents. • Utilize skills in Accounting Software Systems, ADP - Financial Services, CRM, Crystal Reports, Data Mining Techniques, Accounting Functions, Accrual Accounting, Auditing, Budget Processes, and Capital Management.

CFO We are on the hunt for a Chief Financial Officer (CFO) to be an integral part of our team in the aviation industry. Based in Irvine, California, the CFO will play a key role in strategic planning, managing, and operating finance and accounting activities. This is an offering an exciting opportunity. Responsibilities: • Undertake the responsibility of managing all finance and accounting activities • Handle business planning, budgeting, and forecasting tasks efficiently • Oversee financial and administrative functions, including finance, accounting, and investments • Conduct internal audits to ensure financial transparency and compliance • Represent the department's interests in financial policy, aviation, and technical matters • Utilize '3M', 'Accounting Software Systems', 'ADP - Financial Services', 'Business systems', 'CRM' for efficient operations • Oversee all accounting functions for financial clarity • Conduct auditing to ensure all financial operations are within the legal framework • Manage budget processes to maintain financial health of the organisation • Handle capital management and cash flow analysis to ensure financial stability.