General

Job Listing

Number of Positions: 1
Job Listing
Job ID: 14444118
 
Job Location:
 

 
How to Apply:
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Job Title:Medical Scheduler
Work Type:Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular
 
Salary Offered:Unspecified
Benefits:401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO, Vision Plan
 
Physical Required:Unspecified
Drug Testing Required:Unspecified
Education Required:High School Diploma/GED
Experience Required:Unspecified
 
Required Skills:
Please see the job description for information about required job skills.
Preferred Skills:
 
Job Description:
Description

Position Details
Schedule: Full-time (40 hours/week)
Location: Office/Remote (Training will take place in person)
Salary Range: Starting range $18.59 - 21.38/hour (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience & education)



Benefits
Health Coverage: Medical, Dental & Vision Insurance
Retirement: 401(K) with Company Match, Profit Sharing
Time Off: Generous PTO, Holiday Pay, Floating Holiday
Disability Coverage: Short & Long-Term Disability
Family Support: Two Weeks Paid Parental Leave
Performance Incentive: Discretionary Bonus Based on Company, Department, and Individual Goals



Key Responsibilities
Receive incoming calls from patients or referring clinics and schedule their office visit or procedure appointment.
Make outbound calls to schedule patients who have been referred to our office for a clinic visit or a procedure.
Document patient insurance information.
Monitor database folder in NextGen Electronic Health Record.
Data entry of referrals into NextGen Electronic Health Record.
Contact referring providers for medication orders and/or clarification of referral orders.
Contact patients to re-schedule appointments when needed.
Monitor the after-hours cancellation voice mailbox and return calls left in the central mailbox.
Monitor the Contact Us folder and return phone calls to patients.
Print and send letters to patients and referring providers.
Coordinate interpreters for scheduling purposes and appointments.
Provide great customer service to internal and external customers.
Other duties may be assigned to meet business needs
Essential Functions: In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
High School Diploma or GED is required.
Associate's degree or higher preferred.
Previous customer service experience is required.
Qualification Requirements: The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities
Required Knowledge
Microsoft Office applications
Medical terminology



Required Skills
Compassionate patient care
Active listening
Problem solve, prioritization, and critical thinking
Attention to detail
Organization and time management



Key Abilities
Multitask
Communicate effectively verbally and in writing
Work independently as well as in a team environment
Type proficiently and accurately
Physical Requirements: The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport items up to 10 pounds occasionally. Employees may be required to travel to other company locations due to staffing and training needs.
Working Environment: The working environment described here is representative of the setting which an employee may encounter on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee works in an office environment. The employee is exposed to a computer monitor daily. The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position. The employee must be alert to conditions that may impact the safety of patients, employees and visitors while performing the duties of this position. The employee is exposed to a computer monitor daily.
This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.
MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment
MNGI's Culture of Caring
We are caring people, caring for people - working with Compassion, Teamwork, and Integrity
Compassion: being empathetic and considerate of the needs of our patients and caregivers
Teamwork: Being accountable for actions, supporting each other in meeting the needs of our patients, and respecting the voice/opinions of others assuming good intent.
Integrity: Demonstrating honesty, trustworthiness, and transparency whenever you interact with patients or each other.




Qualifications
Education
Bachelors (preferred)
Associates (preferred)
High School (required)
Experience
Previous customer service experience is required. (required)
Skills
Effective Written Communication (preferred)
Effective Verbal Communication (preferred)
Teamwork (preferred)
Problem solving (preferred)
Multi-tasking (preferred)
Detail oriented (preferred)
Prioritization (preferred)
Active listening (preferred)
Customer service (preferred)

Minnesota Gastroenterology, P.A. is an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.

Refer to ID 82262925 when applying