Job Listing
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| Job ID: 13995608 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Director of Operations |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Vacation or PTO, Vision Plan |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Director of Operations
Job Locations
US-MN-Eagan
Requisition ID 2024-107169 # of Openings 1 Category (Portal Searching) Operations
Overview
A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment.
The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities.
Job Description
Reporting directly to the General Manager, the Director of Operations assists in the overall management responsibility for the operation of the hotel including associate relations, guest service, profitability, product quality, and compliance to Omni standards.
Responsibilities
Works closely with the other Executive Committee members to insure all financial, service standards and employee relation goals are met.
Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team.
Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers.
Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service.
Directs property operation in General Manager's absence.
Maintains close communication with the Managing Director and other department/division heads.
Recommends programs for the motivation and development of staff.
Assists in developing annual budget and action plans, including annual objectives.
Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required.
Conducts daily review of Rooms Division hotel operations with Department Heads.
Attends hotel operational meetings, room's departmental meetings, and associate-related events.
Reviews annual objectives composed by department heads and monitors progress to completion over coming year.
Qualifications
Minimum of 5 years of Hotel Management Experience in a 4 Diamond hotel/resort environment.
Exceptional management skills with a proven track record in mentoring/leading a successful team.
Ability to budget and forecast productivities and direct expenses.
Ability to establish and maintain relationships with vendors, community and organizations.
Excellent technical skills to include MS Office, PMS system Opera, Dephi and Oracle.
College degree in hotel & restaurant management, or equivalent.
Flexible schedule to include weekends and holidays.
Ability to communicate effectively and professionally.
Ability to work under pressure.
Ability to work independently and within a team environment.
Must be detail oriented, extremely organized and punctual.
Must be professionally polished.
Omni Hotels & Resorts is an equal opportunity employer.
Refer to ID 78766776 when applying |
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