;

10 results for Customer Service Representative in Indianapolis, IN

Relevance

Date Posted

Create a Job Alert

Email me about new Customer Service Representative jobs in Indianapolis, IN

Are you sure you want to pass on this job?

We are offering a long term contract employment opportunity for a Customer Service Representative located in Indianapolis, Indiana. The role primarily involves processing a large number of orders from the sales and customer service teams, managing customer accounts, and ensuring a seamless customer experience.

Responsibilities:

• Efficiently handle a large volume of orders from the sales and customer service teams

• Input contractual information into SalesForce CRM and maintain electronic document filing

• Modify customer licenses for new accounts and manage renewals for existing accounts

• Ensure the fulfillment of orders by providing customers with their registration links and guiding them on how to register

• Collaborate closely with the Customer Service Representative team and sales team to keep abreast of any changes in orders

• Utilize Microsoft Excel for various tasks related to customer service and order handling.

Requirements:

• Proven experience as a Customer Service Representative or similar role.

• Proficiency in Microsoft Excel is compulsory.

• Exceptional communication and interpersonal skills.

• Ability to handle stressful situations and remain calm.

• Must have a customer-oriented approach.

• Ability to multitask, prioritize, and manage time effectively.

• High school diploma or equivalent; higher education degree is a plus.

• Familiarity with CRM systems and practices.

• Excellent problem-solving skills.

• Ability to work in a team environment.

• Strong phone contact handling skills and active listening.

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

10 results for Customer Service Representative in Indianapolis, IN

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative located in Indianapolis, Indiana. The role primarily involves processing a large number of orders from the sales and customer service teams, managing customer accounts, and ensuring a seamless customer experience. Responsibilities:• Efficiently handle a large volume of orders from the sales and customer service teams• Input contractual information into SalesForce CRM and maintain electronic document filing• Modify customer licenses for new accounts and manage renewals for existing accounts• Ensure the fulfillment of orders by providing customers with their registration links and guiding them on how to register• Collaborate closely with the Customer Service Representative team and sales team to keep abreast of any changes in orders• Utilize Microsoft Excel for various tasks related to customer service and order handling.

Customer Service Representative We are accepting applications for the role of a Customer Service Representative. This position offers a contract to permanent employment opportunity in the manufacturing sector. As a Customer Service Representative, your main responsibility will be to oversee customer accounts, handle their orders, and offer timely solutions to their inquiries. This role necessitates your presence on-site. Responsibilities: • Process customer orders accurately and efficiently• Oversee customer accounts and ensure order completion• Deliver excellent customer service via email correspondence and inbound telephone calls• Exhibit detail oriented phone etiquette and maintain a pleasant phone manner• Effectively use the warehouse management system• Ensure precise data entry and keep customer records updated• Use Microsoft Excel and Microsoft Word proficiently for various tasks• Understand and comply with manufacturing practices• Demonstrate excellent written communication skills while interacting with customers.

Customer Service Representative We are offering a contract to hire employment opportunity for a meticulous Spanish Bilingual Call Center Specialist, located in Indianapolis, Indiana. You will be an essential part of our clients' team, responsible for providing top-tier customer service, handling customer applications, maintaining records, and resolving inquiries. This position is REMOTE, 10am-7pm Monday-Friday or 1pm-10pm Monday- FridayResponsibilities:• Deliver high-quality customer service via various channels such as phone, email, and chat• Open, manage, and resolve customer trouble tickets efficiently• Clearly and concisely explain product options and related charges to customers• Efficiently navigate through customer service systems and tools, primarily CRM applications• Uphold call center metrics and quality scores• Inform customers about promotions, new products, or upgrades• Provide customers with rate quotations• Conduct research, data entry, and email correspondence tasks as necessary.

Customer Service Representative Robert Half is seeking a Customer Service Representative to join a dynamic team in a fast-paced environment. In this role, you’ll play a critical part in ensuring positive customer experiences, responding to inquiries, resolving issues, and strengthening relationships with clients. Key Responsibilities:<ul><li>Customer Interaction: Provide outstanding service by responding to inbound inquiries, emails, and live chat from customers in a timely and courteous manner.</li><li>Issue Resolution: Address and resolve customer concerns or complaints, escalating complex issues to the appropriate department when necessary.</li><li>Product and Service Knowledge: Maintain up-to-date knowledge of products, services, and company policies to answer customer questions accurately.</li><li>Order Processing: Assist customers with placing orders, processing returns/exchanges, and tracking shipments.</li><li>Documentation: Maintain detailed records of customer interactions, issues, and resolutions in the company’s CRM system.</li><li>Collaboration: Work cross-functionally with other departments, such as sales, logistics, and technical support, to provide seamless service.</li><li>Upselling Opportunities: Identify opportunities to recommend additional products or services to customers while meeting their needs.</li><li>Customer Satisfaction: Continuously work to improve the customer experience by listening to feedback and suggesting enhancements to processes.</li></ul>

Member Services Rep We are seeking a diligent Member Services Representative to join our team in the Insurance industry, based in Carmel, Indiana. The role involves managing inbound calls and processing customer claims, while ensuring high accuracy in data entry. This is a contract to permanent employment opportunity that will require you to adapt to a fast-paced environment and manage interruptions efficiently. Position is ON-SITE Monday-Friday 8:00am-4:00pm. Responsibilities: • Manage incoming customer calls and inquiries efficiently• Process customer claims, aiming for high accuracy and speed• Maintain and update customer records regularly• Use Microsoft Excel and Microsoft Word to manage and organize data• Develop and maintain basic office skills including copying, email, and filing• Adapt to interruptions and maintain productivity and efficiency• Prioritize speed and accuracy in data entry, aiming for Alpha 6,000 - 8,000 kph• Monitor customer accounts and take appropriate action when necessary• Provide excellent customer service in all interaction

Receptionist We are offering a short-term contract employment opportunity for a Receptionist in Westfield, Indiana. Receptionist will be the first point of contact for the organization and will play a crucial role in ensuring smooth operations. Responsibilities: • Serve as the first point of contact for all incoming calls and direct them to the appropriate department or personnel • Welcome visitors by greeting them professionally and courteously, in person or on the telephone • Ensure efficient communication by accurately taking and delivering messages • Keep a safe and clean reception area by complying with procedures, rules, and regulations • Contribute to team effort by accomplishing related results as needed • Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs • Support organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments • Handle multiple lines, transferring calls as necessary • Maintain customer trust by keeping client interactions confidential • Utilize excellent customer service skills and exceed customers' expectations • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)

Claims Representative We are in search of a Claims Representative to join our team in INDIANAPOLIS, Indiana. In this role, you'll be tasked with a variety of responsibilities, all revolving around the processing and management of claims. This role is pivotal within our organization, as it entails dealing with multiple programs simultaneously and the ability to adapt and apply feedback in a dynamic work environment. We are offering a contract to permanent employment opportunity. Responsibilities: • Manage and process customer claims in a timely and accurate manner • Conduct thorough audits on all claims to ensure accuracy and compliance • Utilize multiple software programs to handle and track claims • Implement feedback received from supervisors and peers to improve work efficiency • Maintain a flexible mindset to adapt to changing work environments and schedules • Handle calculations related to claims processing and payout • Keep track and update the status of claims regularly • Ensure high attendance and punctuality to maintain workflow efficiency • Use emotional intelligence to handle sensitive claims and customer interactions • Maintain a comprehensive database of claims and their respective statuses.

Receptionist We are offering a contract employment opportunity for a Receptionist in Indianapolis, Indiana. This role focuses on providing administrative and clerical services to ensure the smooth and efficient functioning of our workplace. As a Receptionist, you will be at the forefront of our office operations, handling tasks ranging from phone coverage to office maintenance. Responsibilities: • Screen and route calls, ensuring efficient phone coverage.• Welcome visitors and guests, providing a positive first impression of our organization.• Manage the conference room calendar and office seating charts.• Keep the reception desk, closet, and hallways tidy and well-stocked.• Receive, sort, and distribute USPS Mail/FedEx/UPS/Courier deliveries.• Coordinate ground transportation for guests, when necessary.• Undertake ad hoc research and clerical projects, including word processing/data entry.• Assist in ordering and maintaining supplies for the office.• Use Microsoft Office Suite Skills, including Excel, for various tasks.• Utilize interpersonal skills to interact with and assist all levels of employees and visitors.• Manage customer service and email correspondence.• Organize files and schedule appointments efficiently.

Front Desk Coordinator We are offering a short term contract employment opportunity for a Front Desk Coordinator in the non-profit sector, located in Anderson, Indiana. The individual will play a crucial role in ensuring smooth operations within our organization by handling a variety of administrative and customer service tasks. Responsibilities: • Oversee the efficient processing and routing of all mail and deliveries from UPS, FedEx, DHL, and USPS. • Manage incoming calls, ensuring they are forwarded to the appropriate personnel. • Greet and direct on-site visitors according to their business needs while monitoring their access within the premises. • Maintain an updated telephone directory for front desk reference. • Accurately record and distribute minutes of meetings and keep track of member rosters with their respective term end dates. • Coordinate logistics for meetings, including communications and reimbursements. • Manage the preparations for the General Assembly meeting, including reports, ballots, voting procedures, and verification of member eligibility. • Retrieve voicemail messages and forward them to the relevant personnel. • Provide callers with required information about the organization upon request. • Execute other assigned duties as required.

Collections Specialist We are offering a permanent employment opportunity for a Collections Specialist in the Security industry, based in FISHERS, Indiana. In this role, you will be tasked with maintaining and updating customer payment records, resolving account discrepancies, and handling collections in accordance with established procedures. Responsibilities: • Efficiently process transactions and record customer payments including cash, checks, and credit cards • Maintain and update receivable records by summing up unpaid invoices • Verify the validity of account discrepancies by gathering and scrutinizing relevant information • Address valid or authorized deductions by making necessary adjusting entries • Handle unauthorized or invalid deductions by adhering to the procedures for pending deductions • Manage collections by reviewing customer payment plans, past payment history, and credit lines in coordination with the billing department • Safeguard the organization's value by ensuring the confidentiality of information • Pursue self-improvement opportunities to enhance job knowledge • Contribute to the accounting and organization mission by delivering necessary results • Utilize SAP and other relevant tools in performing tasks related to collections and credit collections.

TalentMatch®

10 results for Customer Service Representative in Indianapolis, IN

TalentMatch^®