Regional Operational Support Manager Job Description

Responsibilities:

• Work with management team to initiate onboarding in a timely manner;
• Creating and editing presentations
• Initiate and execute special projects;
• Provide exceptional customer service when assisting all internal employees, as well as external vendors
• Drive and deliver innovative PO initiatives
• Managing calendars, meeting agendas and minutes
• Partner with leaders on HR on succession planning, assessment, job/career progression and performance management.
• Operational support on daily tasks, project management as assigned and daily task administration.
• Stay informed of industry trends and innovative recruiting techniques;
• Evaluate and analyze data and metrics to ensure the effectiveness of the People Operations function.
• Collection and dissemination of information on behalf of site leaders and HR
• Partner with HR to build and enhance development courses and programs.

Requirements:

• Strong proficiency in working in a fast-paced environment and meeting continuous deadlines;
• Outstanding service orientation; sense of urgency; high level of personal integrity.
• 3+ years’ experience with People Operations functions including establishing processes, compliance, benefits, payroll, and other day-to-day operations.
• Bachelor’s degree or higher in related field of study is preferred.
• A minimum of three years full-cycle recruitment experience or agency recruitment experience.
• Experience with recruitment marketing on social media.
• Proven skills in client relationship building, critical thinking, and verbal and written communications. Ability to maintain confidentiality.
• Excellent interpersonal skills with the ability to work in a team environment and interact with all levels of management.
• Union Experience and working knowledge preferred
• Excellent verbal and written skills;
• Ability to successfully multi-task and be professional
• Demonstrated proficiency in coaching managers through performance issues;
• Strong organizational skills and extreme attention to detail;
• Must have experience working with an applicant tracking system
• Proficient in Microsoft products: Outlook, Word, Excel, Teams, Smartsheet and PowerPoint preferred.