People and Culture Manager

The Role

Lumen is looking for People & Culture Managers who are guided by business needs and human values and drive outcomes by tying the business strategy with HR strategic goals. People & Culture Managers act as a reliable guide and expert on topics related to talent, such as: talent assessment and development, business transformation, and leadership and workforce strategy.  

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• The People & Culture Manager will act as the HR leader for the executive leaders (VP+) in the organization and will report into a People Strategist 
• Develop strong relationships with leaders to provide guidance and expertise on organizational and people-related strategy  
• Assist executive business leaders assess, prioritize and create organizational capabilities, behaviors, structures and processes 
• Analyze workforce trends to predict and plan future labor needs to support senior leaders in workforce planning and succession management 
• Work with executive business leaders to design and manage their long-term talent pipeline (e.g., talent review, succession planning, promotions process) 
• Review key business performance goals and their related talent implications with executive leaders 
• Coach leaders to improve leadership skills, relationships among teams/individuals and interpersonal communications, as well as give courageous and effective performance feedback 

The re-designed People and Culture Manager at Lumen IS

Strategic Advisory for SVP/VP level Leaders 

• Enable Talent Management Strategy 
• Org Diagnostics, Org capabilities and Org effectiveness  
• Executive Hiring & Pay Consultation 
• Ensure the right leaders are in the right roles 
• Leadership Coaching 

Data-Driven Consultation for Leaders 

• Leverage HR Analytics appropriately to ensure talent decisions are rooted in data 

The re-designed People and Culture Manager at Lumen DOES NOT

Provide administrative support

• Initiate or track HR tickets
• Chase leader execution of people practices (ex: Performance Review Completion, Engagement Survey Action Planning)
• Compile and/or generate reports or decks of talent-related metrics
• Assist employees with changes to compensation/benefits or provide employees with clarifications about their salary or benefits
• Manage workflows 

Perform activities supported by Shared Services and COEs

• Conduct and manage employee relations investigations  
• Advise managers and employees on HR policies  Mediate or resolve employee relations issues Lead or drive DIB initiatives with the business  
• Coordinate with employee resource groups and/or affinity networks to increase participation Provide training to employees
• Manage recruiting activities Manage onboarding or offboarding processes below the VP level Administer employee engagement surveys  
• Manage recognition programs  
• Talent evaluation/selection below the VP level

Own Development or Strategy of

• Developing HR strategies or HR programs/practices
• Leadership Development & Compensation or Retention Programs
• Labor/Union Initiatives Training Programs
• Performance Management Initiatives
• Talent Development Initiatives

What We Look For in a Candidate

• Bachelor’s degree, or equivalent experience 
• 5-7 years of experience in complex organizations  
• Strong business acumen, and solid understanding of the business and the industry 
• Embodies our core behaviors of: Team, Trust, Transparency, Growth Mindset, Courage, and Customer Obsession 
• Clear, comprehensive understanding of how talent and other HR initiatives are linked to business strategy  
• Ability to find new ways for HR to support the business strategy and create clear, actionable steps in support of the overall business strategy 
• Ability to synthesize large quantities of quantitative and qualitative data, recognize trends, tie back to business priorities and develop recommendations  
• Strong collaboration skills and the ability to influence aligned business unit or functional leader 

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges
$103,711 - $138,281 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$108,896 - $145,195 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$114,082 - $152,109 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 
 

#LI-AF1

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.