The Registrar performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.
· Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
· Distributes and explains forms, documents, and educational handouts to patients or family members.
· Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
· Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
· Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
Required Skills
· Critical thinking skills
· Decisive judgment and the ability to work with minimal supervision.
· Capable of working in a stressful environment and taking appropriate action.
Minimum Qualifications
Education
High school diploma or equivalent: Required