Under administrative direction, develops, directs, manages, supervises, and coordinates the activities and operations of the City's Internal Audit Program; performs independent appraisals of City operations for the purpose of encouraging effective, efficient, and lawful use of resources to achieve objectives intended by the City Council; directs and manages the performance measurement and accountability activities of the City's annual budget process; coordinates assigned activities with other divisions, departments, and outside agencies; and provides highly responsible and complex administrative support to the City Manager.

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Assume management responsibility for the City's Internal Audit Program; manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned operations; recommend and administer policies and procedures.

Assume responsibility for the conduct of internal risk-based financial and performance audits of City departments, programs, and significant external revenue areas to determine compliance with laws and efficiency of resource utilization; ensure proper accountability and physical security of assets; formulate and present recommendations to management and City Council for improvements to operations.

Lead and participate in a variety of organizational studies and investigations; recommend continued employment of personnel and/or contractors; direct and coordinate research of innovative approaches to operations; draft, interpret, and train City staff on management policies and procedures as appropriate; prepare and present staff reports and other correspondence.

Assist departments in developing departmental goals, objectives, and performance measure components of the City's annual budget; train and evaluate staff in work methods and procedures; meet with department management to review budget and develop relevant and accurate measures of performance and accountability.

Select, direct, coordinate, and review the work plans for contracted audit services; review and evaluate work products, methods, and procedures; act as liaison with City management to identify and resolve problems; report status of audit recommendations.

Explain, justify, and defend purpose of internal controls and audit services with other divisions, departments, and outside agencies; negotiate and resolve sensitive and controversial issues.

Appear before and advise the City Council and City Manager on matters related to the City's internal audit program.

Provide in-house consultation services to departments and staff to assist with self-assessments and improvement, streamlining processes, re-engineering, and training.

Oversee and participate in the development and administration of the program's annual budget.

Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within policy, appropriate service and staffing levels.

Research and evaluate best practices in service delivery and operations of City functions, making recommendations for improvements with City Management.

Provide modifications to Internal Audit programs, policies, and procedures as appropriate.

Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of governmental auditing, best practices, and performance measures; incorporate new developments as appropriate; ensure adherence to professional audit and ethical conduct standards.

Perform related duties as required.

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Operational characteristics, services, and activities of a governmental internal audit program.
Principles and practices of governmental accounting and governmental auditing standards.
Advanced principles and practices of business and organizational analysis.
Principles and practices of public administration including the organization, functions, and problems of municipal government.
Operations, services, and activities of a municipality.
Principles and practices of program development and administration.
Methods and techniques of contract negotiation and project management.
Methods and techniques of research including financial, quantitative, statistical, and operational analysis.
Principles and applications of critical thinking and analysis.
Advanced principles of business letter writing and report preparation.
Principles and practices of municipal budget preparation and administration.
Pertinent federal, state, and local laws, codes, and regulations.
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability to:
Oversee and participate in the management of City's comprehensive internal audit program.
Oversee, direct, and coordinate the development and enforcement of management policies and procedures to enhance internal control systems.
Understand the organization's operations, departments, and outside agencies as necessary to assume assigned responsibilities.
Oversee, direct and coordinate the work of contracted audit services.
Prepare clear and concise administrative, financial, and audit reports.
Develop, present recommendations to management and City Council.
Conduct research; analyze and evaluate a variety of operational and administrative issues, programs, policies, and procedures.
Read and interpret complex financial and administrative records.
Design and implement internal control systems.
Participate in the development and administration of program goals, objectives and procedures.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Handle multiple demands and priorities simultaneously.
Understand and maintain issues of confidentiality.
Interpret and apply federal, state, and local policies, laws, and regulations.
Negotiate and resolve complex issues.
Deal constructively with conflict and develop consensus.
Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
Work in a team based environment to achieve common goals.
Coordinate multiple projects and complex tasks simultaneously.
Meet the physical requirements to safely and effectively perform the assigned duties.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:
A Bachelor's degree from an accredited college or university with major course work in business administration, accounting, finance, management, public administration, or a related field.

Experience:
Five years of increasingly responsible auditing experience including responsibility for management, organizational, and performance analysis. Experience in a public sector organization is preferred.

License or Certificate:
Possession of an appropriate, valid driver's license.
Possession of certification as a Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA).

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with some travel to different sites and locations; incumbents may be required to work extended hours including evenings and weekends.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Mid-Management

B34

Last Update: 03/2019

JD 11/2018