Program Supervisor



Program Supervisor

Salary

$63,814.40 - $95,721.60 Annually

Location

(Lake Owasso Residence) Shoreview, MN

Job Type

Full Time

Job Number

2025-00061

Department

Lake Owasso

Division

Admin

Opening Date

02/06/2025

Closing Date

2/21/2025 11:59 PM Central

Union

Local 707 - Lake Owasso Residence

FLSA Status

nonexempt

Basic Function

To supervise and direct the work of Behavior Analysts and Residential Counselors in a residential facility; and to perform related duties as assigned. (This is a first level supervisory class. An employee in this class has charge of four of eight residential buildings at the Lake Owasso Residence, and reports to the Program Director.)

Examples of Work Performed

  1. Promote a diverse, culturally competent, and respectful workplace.
  2. Supervise and direct Behavior Analysts and Residential Counselors by scheduling, assigning, revising and evaluating work; provide training, cross-training and orientation to new staff.
  3. Participate in the assessment of daily care, program needs and rehabilitative treatment of developmentally disabled residents.
  4. Organize and coordinate activities, appointments, staff assignments on facility grounds, set priorities and modify assignments as needed to assure that tasks are properly completed.
  5. Perform liaison duties with residents' parents, vocational programs and other community resources regarding the needs, progress and condition of the residents.
  6. Ensure services are provided in accordance with Minnesota Department of Health and CMS standards, Department of Human Services: 245D, Positive Supports Rule and Person-Centered Practices.
  7. Monitor the maintenance, supplies, food and property storage, and cleanliness in the homes and address as needed.
  8. Drive company vehicles as assigned.

 

(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position’s management approved work schedule is required.)

 

ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8.

 

SUPERVISOR/MANAGERIAL RESPONSIBILITY: Supervise the work of up to 30 F.T.E. staff, including Behavior Analysts and Residential Counselors.

 

Minimum Qualifications

Education: Bachelor's degree in Psychology, Social Work, Special Education or a closely related field.

Experience: Two years of experience working with developmentally disabled persons in a residential facility requiring moderate to high level demonstration of interfering behaviors.

Substitution: Equivalent combination of education and related experience.

Other: Must have and maintain a valid, unrestricted driver's license.

Exam/Screening Process Information

The examination process will consist of the following section with each section weighted as indicated:

  • Training and Experience Rating = 100%

The examination for Program Supervisor will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions – do not mark “see resume” or “see work history” Do not cut and paste resume as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination. The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as a Program Supervisor. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for three months or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been posted and their rank on the list. 

Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

 E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9. 

Equal Opportunity Employer: Ramsey County provides equal access to employment, programs and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation or gender identity, public assistance or national origin. 

Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.

 To print a paper application for this posting click Paper Application. You will need to print this posting and answer the supplemental questions associated with this exam and submit them with your completed paper application. For further information regarding this posting, please contact Corrin.FaggeTt@co.ramsey.mn.us

Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at https://www.ramseycounty.us/employees/employee-open-enrollment-2025-benefits

  • Medical, dental and vision insurance
    • The County contributes a bargained percentage to the medical and dental monthly premium
    • Employees choose from four enrollment tiers: Single, Employee + legally married spouse, Employee + Child(ren), Family
    • Blue Cross Blue Shield Medical insurance – three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity
    • MetLife Dental Insurance – two plan options offered
    • VSP Vision Insurance – Advantage Plan offered
 
  • Pre-tax Benefit Program
    • Pre-tax medical, dental, vision monthly premium deduction option
    • Dependent and Health Care Flexible Spending Accounts
    • County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan
 
  • Paid time off
    • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)
    • 11 scheduled holidays and two floating holidays
    • Up to eight weeks of 100% paid parental leave, plus additional use of sick time as noted below
    • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)
    • Wellness incentive allows conversion of unused sick time to vacation or pay
 
  • Retirement benefits
    • Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments
    • New employees become vested after three years. For the Police and Fire union, employees are vested after 10 years
    • Deferred compensation - 457(b) account with employer match
    • Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation
 
  • Transit and parking
    • Fully funded Metropass.
    • Transportation/parking expenses reimbursement account
 
  • Employee well-being
    • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
    • Wellness programming
    • Flexible work policy with hybrid work options for eligible positions
 
  • Life Insurance and Disability leave
    • County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available 
    • Long-term Disability – County provided coverage replaces 40% of the employee’s lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum
    • Short-term Disability – option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting period
 
  • Career development
    • Tuition reimbursement, up to $4,000 per year
    • Online professional development opportunities through the Learning & Development Center
    • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program
    • Employee resource groups – help employees build connections through common bonds with colleagues

For information about Ramsey County's 2025 benefits, visit: https://www.ramseycounty.us/employees/employee-open-enrollment-2025-benefits

01
Each applicant must complete this supplemental questionnaire as a part of the application screening process. The supplemental questionnaire will be used as a scored evaluation of your knowledge, skills, and experience. Provide complete information for each question. Do not write "see resume" as it is not an acceptable answer. The experiences you indicate in your responses will be reviewed and used to determine your eligibility to move forward in the selection process.
  • Yes
  • No
02
Have you completed or currently participating in any of the following Public Sector Partnership Programs at Ramsey County? Examples may include a program in partnership with HIRED, Project for Pride in Living (PPL), Ramsey County Workforce Solutions, or an internship (including Right Track Plus), fellowship, limited duration assignment, provisional assignment, temporary opportunity or participating in a work experience like the Young Adult Career Academy, or job shadow experience. Answer No if none of the above.
  • Yes
  • No
03
Do you have or have you ever held a professional license?
  • Yes
  • No
04
If you answered "Yes" to the previous question, please list the type of license(s) and the State or jurisdiction the license is or was held; also indicate the status of your license(s). If this does not apply to you, please write "N/A" in the space provided.
05
Do you have a Bachelor's Degree in Psychology, Social Work, Special Education or a closely related field? Note: Degree must be completed by the date of your application.
  • Yes
  • No
06
Please write in your highest level of education completed. Include the name of the institution, degree earned, and date of completion.
07
Do you have a valid and unrestricted driver's license?
  • Yes
  • No
08
Do you have two years of full-time of experience working with developmentally disabled persons in a residential facility requiring moderate to high level demonstration of interfering behaviors?
  • Yes
  • No
09
If you answered "Yes" to question #8, please describe your experience. Include the name of your employer and provide specific details of the work you performed. Experience must be in a residential setting. DO NOT copy and paste your resume, a job description or indicate "see resume". If this does not apply, please indicate "N/A."
10
Which best describes your full-time experience working with Minnesota Rule 40 (the use of aversive and deprivation procedures for clients with developmental disabilities or a related condition)?
  • No experience in this area
  • 1 year, but less than 2 years of experience
  • 2 years, but less than 3 years of experience
  • 4 years, but less than 5 years of experience
  • 5 or more years of experience
11
Please describe the experience indicated in question #10. Include the name of your employer and provide specific details of your work experience with Minnesota Rule 40 (or equivalent). DO NOT copy and paste your resume, a job description or indicate "see resume". If this does not apply to you, write "N/A".
12
Which best describes your full-time experience with developing In-Service curriculum and presenting the curriculum to other staff?
  • No experience in this area.
  • Less than 1 year of experience.
  • 1 year, but less than 2 years of experience.
  • 2 years, but less than 3 years of experience.
  • 3 years, but less than 4 years of experience.
  • 4 years, but less than 5 years of experience.
  • 5 or more years of experience.
13
Please describe the experience indicated in question #12. Include the name of your employer, specific details of the work you performed and a specific example of presenting the In-Service curriculum to staff. DO NOT copy and paste your resume, a job description or indicate "see resume". If this does not apply to you, write "N/A".
14
Which best describes your full-time experience with conducting formal skills assessments?
  • No experience
  • 1 year, but less than 2 years of experience.
  • 2 years, but less than 3 years of experience.
  • 3 years, but less than 4 years of experience.
  • 4 years, but less than 5 years of experience
  • 5 or more years of experience.
15
Please describe the experience indicated in question #14 Include the name of your employer and provide specific details of the work you performed. DO NOT copy and paste your resume, a job description or indicate "see resume". If this does not apply to you, write "N/A".
16
Which best describes your formal supervisory experience? Experience should include responsibility for direct reports, hiring, discipline, performance evaluations, training, staff development, etc. DO NOT INCLUDE INTERNS, VOLUNTEERS, OR ANY UNPAID STAFF MEMBERS.
  • No experience.
  • Less than one year of experience
  • 1 year, but less than 2 years of experience.
  • 2 years, but less than 3 years of experience.
  • 3 years, but less than 4 years of experience.
  • 4 years, but less than 5 years of experience.
  • 5 or more years of experience.
17
Please describe your supervisory experience. Include your job title, name of employer, the number of staff you directly supervised, a summary of responsibilities and the number of years you held the position(s). DO NOT copy and paste your resume, a job description or indicate "see resume". If this does not apply to you, write "N/A".
18
Which best describes your full-time experience with staff/shift schedules (managing, calling to fill shifts, etc.)?
  • No experience.
  • Less than one year of experience.
  • 1 year, but less than 2 years of experience.
  • 2 years, but less than 3 years of experience.
  • 3 years, but less than 4 years of experience.
  • 4 years, but less than 5 years of experience.
  • 5 or more years of experience.
19
Please note, 1 weekend per month is required for this position. Is that something you would be interested in.
  • Yes
  • No

Required Question

Employer
Ramsey County
Address
121 East Seventh Place
Suite 4000
Saint Paul, Minnesota, 55101
Phone
(651) 266-2700