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20 results for Customer Service Manager in Frankfort, KY

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We are seeking a motivated and goal-oriented Sales Representative to join a leading company in the trucking and logistics industry. This individual will be responsible for driving revenue growth by identifying new business opportunities, building and maintaining client relationships, and providing tailored transportation solutions. This role requires a willingness to travel out of state to meet clients, attend industry events, and support business development efforts.

Key Responsibilities:

Client Acquisition and Retention:
Identify and target prospective clients in need of trucking and logistics services.
Develop and maintain strong relationships with customers to ensure repeat business and long-term partnerships.
Understand client needs and promote customized transportation solutions.
Sales Generation and Growth:
Meet and exceed sales goals by establishing new business opportunities and managing the sales pipeline.
Prepare and deliver compelling service proposals tailored to customer needs.
Negotiate contracts and agreements to maximize profitability for the company while delivering value for clients.
Travel & Client Engagement:
Travel out of state to meet with clients, attend trade shows, and represent the company at industry events.
Conduct face-to-face meetings with prospective and existing clients to foster trust and collaboration.
Market Analysis and Reporting:
Research market trends, identify opportunities for growth, and stay informed of competitor activities.
Provide detailed reports on sales activities, client feedback, and market observations to support strategic planning.
Work closely with operations and customer service teams to ensure smooth execution of transportation services.

Qualifications:

Proven experience in sales, ideally within the trucking, transportation, logistics, or freight industry.
Strong communication, negotiation, and relationship-building skills.
Self-starter with a highly motivated approach to meeting and exceeding sales targets.
Ability to multitask in a fast-paced environment and work effectively both independently and as part of a team.
Comfort with regular travel, including overnight stays, to support business development efforts.
Proficiency in CRM systems and Microsoft Office Suite, with the ability to generate reports and analyze data.

Education:

Bachelor’s degree in Sales, Marketing, Business Administration, or a related field preferred, but relevant sales experience may be considered in lieu of a degree.

Work Environment:

This role will involve a combination of office work and travel. The Sales Representative will meet clients in person, represent the company at industry events, and perform administrative duties when not traveling.

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

20 results for Customer Service Manager in Frankfort, KY

Sales Employee We are seeking a motivated and goal-oriented Sales Representative to join a leading company in the trucking and logistics industry. This individual will be responsible for driving revenue growth by identifying new business opportunities, building and maintaining client relationships, and providing tailored transportation solutions. This role requires a willingness to travel out of state to meet clients, attend industry events, and support business development efforts.Key Responsibilities:<ul><li>Client Acquisition and Retention:</li><li>Identify and target prospective clients in need of trucking and logistics services.</li><li>Develop and maintain strong relationships with customers to ensure repeat business and long-term partnerships.</li><li>Understand client needs and promote customized transportation solutions.</li><li>Sales Generation and Growth:</li><li>Meet and exceed sales goals by establishing new business opportunities and managing the sales pipeline.</li><li>Prepare and deliver compelling service proposals tailored to customer needs.</li><li>Negotiate contracts and agreements to maximize profitability for the company while delivering value for clients.</li><li>Travel & Client Engagement:</li><li>Travel out of state to meet with clients, attend trade shows, and represent the company at industry events.</li><li>Conduct face-to-face meetings with prospective and existing clients to foster trust and collaboration.</li><li>Market Analysis and Reporting:</li><li>Research market trends, identify opportunities for growth, and stay informed of competitor activities.</li><li>Provide detailed reports on sales activities, client feedback, and market observations to support strategic planning.</li><li>Work closely with operations and customer service teams to ensure smooth execution of transportation services.</li></ul>

Secondary Offering Specialist We are offering a long term contract employment opportunity for a Sr. Administrative Assistant for a large financial company here in Louisville. In this role, you will be responsible for handling a variety of tasks including processing customer applications, maintaining accurate customer records, and resolving customer inquiries. You will also be tasked with monitoring customer accounts and taking appropriate action when necessary. This is a hybrid role that is M-F 9-5:30 in the downtown Louisville Area. Parking is provided Responsibilities: • Oversee the accurate and efficient processing of customer credit applications• Maintain and ensure the accuracy of customer credit records• Resolve customer inquiries in a timely and efficient manner• Monitor customer accounts and take appropriate action based on account activity• Provide guidance and support to entry level team members• Assist in the orientation and training of new team members• Allocate and coordinate work within the team• Work within defined technical processes and procedures• Uphold the quality and accuracy of work performed• Communicate effectively with colleagues and customers.

Help Desk Manager A client of Robert Half is seeking an experienced Help Desk Manager to lead and mentor a team of service desk professionals in Lexington, Kentucky. This role requires a hands-on leader who can provide technical guidance, oversee IT support operations, and drive process improvements. The ideal candidate will have prior experience in a help desk environment (3-5 years), previous Help Desk Manager experience, and possess a strong background in Windows environments, ticketing systems, and device lifecycle management. Key Responsibilities<ul><li>Lead, mentor, and manage a team of help desk professionals, fostering a servant leadership approach.</li><li>Act as a backup and escalation point for complex technical issues.</li><li>Oversee ticketing system management, ensuring efficient workflow and response times.</li><li>Maintain and improve help desk KPIs and analytics (SLA tracking, reporting, etc.).</li><li>Manage end-user devices, including PCs, laptops, and mobile devices, ensuring a smooth lifecycle process.</li><li>Utilize Intune or other MDM solutions for mobile device management.</li><li>Work with PowerShell for automation and scripting tasks.</li><li>Support Windows 10/11 environments, with a preference for Apple device experience as well.</li><li>Assist with IT procurement and vendor management for hardware and software needs.</li><li>Develop and maintain process documentation to streamline help desk operations.</li><li>Ensure adherence to ITIL best practices for incident, problem, and change management.</li><li>Collaborate with leadership on business intelligence insights using Power BI or other analytics tools.</li><li>Conduct interviews, hiring, and performance evaluations for help desk staff.</li></ul> Work Environment<ul><li>Onsite role in Lexington, KY with occasional paid travel to 20+ locations.</li><li>Opportunity for a contract-to-hire transition into a permanent role.</li></ul>

Office Manager Are you a proactive, detail-oriented professional with a knack for keeping teams organized and operations running smoothly? Our client, a respected company in Louisville, KY, is seeking a Contract Office Manager to lead daily office functions and provide essential support to their staff. This role is ideal for someone who thrives in a dynamic environment and takes pride in their ability to multitask and problem-solve effectively. Key Responsibilities:<ul><li>Oversee daily office operations to ensure an efficient, productive, and organized workplace.</li><li>Manage office supplies, inventory, and vendor relationships, ensuring timely procurement and cost efficiency.</li><li>Supervise administrative staff and delegate tasks based on team priorities.</li><li>Coordinate and facilitate internal meetings, events, and travel arrangements.</li><li>Develop and implement office policies, procedures, and guidelines to enhance organizational effectiveness.</li><li>Monitor budgets, invoices, and expenses, ensuring accuracy and adherence to financial guidelines.</li><li>Serve as the main point of contact for facility maintenance, IT support, and external service providers.</li><li>Foster a positive office culture and ensure compliance with health, safety, and organizational standards.</li></ul>

Accounting Clerk We are in search of an Accounting Clerk to join our team in New Albany, Indiana. In this role, you will be tasked with various accounting duties, including the processing of accounts receivable and payable, reconciliation of credit card transactions, and maintaining accurate customer and vendor records. Responsibilities • Handle daily billing tasks, adjustments, refunds, and write-offs related to accounts receivable. • Carry out daily invoice entries, adjustments, credits, and other clerical support functions for accounts payable. • Oversee the processing of accounts receivable credit card transactions and the reconciliation of accounts payable credit card transactions. • Assist with the prompt posting of daily cash payments and receipts. • Regularly monitor customer and vendor accounts, identifying and acting upon any outstanding accounts receivable and payable. • Maintain accuracy in customer and vendor accounts by regularly reviewing and updating account information. • Timely resolution of customer billing issues, ensuring excellent customer service throughout. • Investigate and resolve vendor payment issues, maintaining high standards of customer service. • Regularly update and maintain records, monitor customer credit lines, and report on customer aging and collection efforts. • Assist in the preparation of new customer files, collecting customer credit information, and submitting customer credit applications for approval. • Generate necessary reports, analyze data, identify trends, and implement corrective measures if required.

Accounting Manager/Supervisor We are in search of an Accounting Manager/Supervisor to be a part of our team based in Louisville, Kentucky. The role mainly involves the management of accounting operations, including the supervision of a team of staff and senior accountants. The position also involves maintaining relationships with auditors and ensuring the integrity of accounting processes. Responsibilities: • Oversee the efficient and accurate processing of customer credit applications • Lead and direct the work of a team of staff and senior accountants • Maintain and improve internal accounting processes in line with the organization's objectives • Regularly review and approve reconciliations, journal entries, and financial statements • Ensure all general ledger accounts reconcile with subsidiary records monthly • Liaise with internal and external auditors to maintain relationships and fulfill audit requirements • Report to executive management on budget variances and their causes • Utilize Accounting Software Systems, ERP - Enterprise Resource Planning, and BlackLine to manage accounting functions, including Accounts Payable (AP) and Accounts Receivable (AR) • Oversee maintenance of systems and controls that verify the integrity of systems, processes, and data • Perform additional tasks as assigned by management

Administrative Assistant We are seeking a detail-oriented and experienced Administrative Assistant for a 9-month contract. This role will be integral in ensuring smooth operations, managing critical documentation, and supporting client communications. If you have strong organizational skills, a keen eye for detail, and a background in working with legal documents or client support, this opportunity could be a great match for you. Thank you for clarifying! Here's an updated version of the job description to reflect it's for your client’s company: Job Description: Administrative Assistant – 9-Month ContractCompany Overview:Our client, a highly regarded organization, is seeking a detail-oriented and experienced Administrative Assistant for a 9-month contract. This role will be integral in ensuring smooth operations, managing critical documentation, and supporting client communications. If you have strong organizational skills, a keen eye for detail, and a background in working with legal documents or client support, this opportunity could be a great match for you. Key Responsibilities:<ul><li>Client Communication: Educate and resolve deficiencies with issuers and outside counsel regarding legal documentation.</li><li>Document Management: Oversee the receipt and proper execution of all required legal documents for secondary offerings.</li><li>Exception Processing: Manage special processing requests efficiently to complete client events.</li><li>Client Support: Assist clients with legal requirements, troubleshooting, and service needs related to closing events.</li><li>Internal Collaboration: Collaborate with various business partners to identify and document business needs and objectives.</li><li>Procedure Review: Provide constructive feedback and support for updating and improving departmental procedures.</li></ul>

Oracle Solutions Manager We are offering an exciting opportunity for an Oracle Solutions Manager with our client in Louisville, Kentucky. The role's primary function is to oversee the optimization and transformation of our core business processes through strategic application of Oracle ERP systems. This role is critical to their business operations, ensuring seamless integration and automation across various functional areas. Responsibilities:<ul><li> Provide technical leadership and solve complex business challenges within the Oracle environment.</li><li> Lead the development and implementation of new Oracle ERP functionalities including system configurations, workflows, and integrations.</li><li> Engage with cross-functional teams to align ERP applications with business objectives.</li><li> Provide expert support for daily operations within the Oracle ERP system, including troubleshooting, root cause analysis, and problem resolution.</li><li> Collaborate with external Oracle ERP support partners and vendors, managing service requests and ensuring compliance with licensing requirements.</li><li> Support reporting and data management activities within the Oracle ERP environment, including data extraction, integration with other systems, and ensuring data quality.</li><li> Develop and deliver training programs and standard operating procedures to ensure effective user adoption of Oracle ERP applications.</li><li> Formulate policies, procedures, and standards related to application management, transaction monitoring, and capacity utilization.</li><li> Prepare, manage, and report financial information related to department and project goals.</li><li> Participate in the evaluation of advanced application systems and development tools.</li></ul>

Audit Manager - Public We are offering an exciting opportunity for an Audit Manager - Public in the heart of LOUISVILLE, Kentucky, United States. This role is in the accounting industry where you will be a key player in managing and directing all aspects of our audit services. Responsibilities: • Oversee and assist in audit engagements to ensure the day-to-day activities are carried out effectively. • Utilize your proficiency with accounting software systems such as CCH ProSystem Fx to perform accounting and auditing procedures. • Maintain strong attention to detail while managing multiple tasks. • Develop audit plans and contribute to the budget process. • Act as a problem solver, ensuring client issues are addressed promptly and accurately. • Foster strong working relationships within the team and with clients. • Communicate effectively with the team about the status of assignments. • Leverage your knowledge of accounting functions to deliver quality work and attentive service to our clients.

Staff Accountant Level Up Your Career as a Staff Accountant with Robert Half!Are you ready to take the next exciting step in your accounting career? Robert Half, the industry leader in specialized staffing, is looking for a Staff Accountant to join one of our esteemed clients' growing teams. If you're passionate about numbers, thrive in a dynamic environment, and want to be part of a company that values your talents and fosters your professional growth, this is the opportunity for you!Why This Role is Perfect for You:At Robert Half, we connect accounting professionals like you with fantastic companies ready to invest in your future. As a Staff Accountant in this role, you’ll enjoy a competitive compensation package, career-enhancing projects, and the chance to work in an engaging workplace that appreciates the vital role finance professionals play in business success.What You’ll Be Doing:As a Staff Accountant, you’ll work on key accounting functions, including:<ul><li>General Ledger Maintenance: Keeping the books clean and organized!</li><li>Accounts Payable & Receivable: Ensuring accuracy in transactions and maintaining excellent vendor/customer relationships.</li><li>Bank & Account Reconciliations: Solving puzzles to track down variances and keep everything running smoothly.</li><li>Utilizing Excel tools like VLOOKUPs and Pivot Tables to analyze and manage data (if you’re experienced in these, we’re already impressed!).</li><li>Collaborating with cross-functional teams to support robust, decision-making financial reporting.</li></ul>

Staff Accountant We are offering an exciting opportunity for a Staff Accountant in Lexington, Kentucky. As a vital part of our client's team, you'll be engaged in a variety of general accounting activities tied to global financial reporting. This role requires a high level of attention to detail and excellent problem-solving skills. Responsibilities:• Manage general ledger account entries, ensuring accurate documentation of business transactions.• Work on the preparation and analysis of financial information for the creation of balance sheets, profit and loss statements, and other reports.• Review and reconcile accounts on a regular basis, ensuring accuracy and timeliness.• Collaborate with local country controllers to gain insights into subsidiary operations and aid in the collection of financial data.• Ensure all financial deadlines are adhered to, maintaining a high level of efficiency.• Assist in preparing documentation for both internal and external auditors.• Coordinate with various internal departments and external entities to facilitate accounting processes and meet company objectives.• Identify potential improvements and implement best practices to enhance existing processes.• Provide support for ad-hoc requests and special projects as necessary.• Utilize skills in General Ledger, Journal Entries, Month End Close, Dynamics Ax, Dynamics, Excel, SEC Reporting.

Budget Analyst For More information contact Stacey Bowman at 859-788-3661We are offering an exciting opportunity for a Budget Analyst in the accounting industry, located in Lexington, Kentucky. In this role, you will be critical in managing our financial planning, budgeting, and performance measures. You will be responsible for handling various accounting functions and utilizing different accounting software systems. Responsibilities: • Utilize Hyperion Financial Reporting for accurate budget processes and cost analysis• Implement the annual budget, ensuring it aligns with business systems• Handle accounting functions, maintaining a high level of accuracy in all tasks• Use NetSuite and other accounting software systems for efficient financial management• Conduct regular auditing to ensure the integrity of financial data• Leverage strong excel skills for various finance-related tasks• Employ Abila MIP and 3M for specific accounting functions • Create and manage banner ads to support budgetary decisions• Monitor and analyze financial performance measures • Maintain accurate customer credit records and process customer credit applications efficiently

Accounts Payable Clerk We are offering a long term contract employment opportunity for an Accounts Payable Clerk in the Construction/Contractor industry, located in LEXINGTON-FAYETTE, Kentucky, 40509-9459, United States. Responsibilities • Coding invoices with precision and efficiency • Conducting account reconciliation for ensuring accurate financial records • Managing accounts payable by processing checks runs • Handling vendor communication for statement clarification • Utilizing ERP system for financial data entry and management • Ensuring the accurate processing of invoices • Proficiently using Microsoft Excel, Oracle, QuickBooks, and SAP for various accounting tasks.

Accounting Clerk We are looking to welcome an Accounting Clerk to our team. This role will be critical in ensuring smooth financial operations within our organization. The Accounting Clerk will be tasked with maintaining detail-oriented communication with both internal and external stakeholders, handling accounts payable entries, and supporting with accounts receivable activities. Responsibilities: • Handle and organize both incoming and outgoing mail efficiently • Maintain detail-oriented and courteous communication via phone and email with vendors, guests, and customers • Accurately process accounts payable entries using A/P automation software • Act as a support for customer billing, including sending statements and other related documents • Deposit checks using a remote scanner and apply customer payments accurately • Answer phone calls and direct them to the appropriate personnel • Organize and reconcile expense reports, including credit card statements • Assist with accounts receivable collection, including follow up emails and calls with customers as needed • Perform general office tasks such as filing, ordering supplies, and coordinating meetings.

Accounting Consultant (Growth Potential) Level Up Your Career as a Staff Accountant with Robert Half!Are you ready to take the next exciting step in your accounting career? Robert Half, the industry leader in specialized staffing, is looking for a Staff Accountant to join one of our esteemed clients' growing teams. If you're passionate about numbers, thrive in a dynamic environment, and want to be part of a company that values your talents and fosters your professional growth, this is the opportunity for you!Why This Role is Perfect for You:At Robert Half, we connect accounting professionals like you with fantastic companies ready to invest in your future. As a Staff Accountant in this role, you’ll enjoy a competitive compensation package, career-enhancing projects, and the chance to work in an engaging workplace that appreciates the vital role finance professionals play in business success.What You’ll Be Doing:As a Staff Accountant, you’ll work on key accounting functions, including:<ul><li>General Ledger Maintenance: Keeping the books clean and organized!</li><li>Accounts Payable & Receivable: Ensuring accuracy in transactions and maintaining excellent vendor/customer relationships.</li><li>Bank & Account Reconciliations: Solving puzzles to track down variances and keep everything running smoothly.</li><li>Utilizing Excel tools like VLOOKUPs and Pivot Tables to analyze and manage data (if you’re experienced in these, we’re already impressed!).</li><li>Collaborating with cross-functional teams to support robust, decision-making financial reporting.</li></ul>

Executive Assistant Robert Half is representing a client expanding their team in Lexington, Kentucky, and we are in search of an Executive Assistant. You will be a crucial part of operations, providing support to our executive partners and helping maintain the smooth running of the office. Your role will encompass a range of responsibilities, from front desk duties to managing licenses for partners and builders. This position offers a contract to permanent employment opportunity. This position is fully in office. Monday - Friday 8am - 5pm Responsibilities: • Providing comprehensive support to Executive Partners, ensuring their schedules are managed effectively.• Overseeing front desk operations, acting as the first point of contact for visitors and customers.• Taking charge of office equipment orders to ensure smooth running of day-to-day operations.• Keeping track of millage and processing any necessary documentation.• Booking reservations as required, ensuring all arrangements meet the needs of the executives.• Conducting research tasks as assigned, providing accurate and timely information.• Working closely with partners and builders to manage and maintain licenses.• Compiling and presenting reports, ensuring all information is accurate and well-structured.• Reviewing and responding to RFPs, ensuring all correspondence is detail oriented and timely.• Utilizing various software tools such as Excel, Power Point, Word, and proprietary systems

Office Coordinator We are offering a long-term contract employment opportunity for an Office Assistant within the Manufacturing industry located in Butler, Kentucky. This role involves managing office tasks, facilitating smooth communication, and ensuring efficient office operations. Responsibilities:• Efficiently process and update purchase orders• Provide clerical support to ensure smooth office operations• Handle inbound calls, managing switchboard with 1-10 lines• Perform data entry tasks meticulously • Maintain and manage billing functions• Keep customer credit records up-to-date and accurate• Respond to and resolve customer inquiries promptly and professionally.

Staff Accountant We are in the process of recruiting a Staff Accountant to join our team based in Louisville, Kentucky. This role involves handling both Accounts Payable and Accounts Receivable functions across all business units. Responsibilities: • Actively involved in the accurate and timely processing of invoices, wire transfer requests, and charge card payments. • Responsible for the reconciliation of vendor statements and expense reports, addressing payment complaints, and discrepancies to maintain precise financial records. • Review freight bills for any inappropriate charges, ensuring cost-effectiveness and financial integrity. • Oversee the accounts receivable function by checking the automated invoicing system for discrepancies, posting payments to customer accounts, and inputting all invoices into the proprietary system. • Establish and maintain positive relationships with customers, handle collections, and address any payment-related issues. • Conduct Accounts Payable and Accounts Receivable reconciliations and analyses, and participate in projects as required. • Generate comprehensive reports for all operational rhythms, providing key insights for strategic decision-making. • Perform other duties as assigned.

Accounting Assistant We are offering a short term contract employment opportunity for an Accounting Assistant in Lexington, Kentucky. This role is within the financial services industry and will be based in an office setting. As an Accounting Assistant, you will be tasked with maintaining and processing financial information, utilizing various accounting software systems, and responding to related inquiries. Responsibilities: • Accurately processing and managing Accounts Payable (AP) and Accounts Receivable (AR) • Conducting regular audits to ensure financial information is accurate and up-to-date • Utilizing Accounting Software Systems and ERP - Enterprise Resource Planning tools to manage financial data • Handling bank reconciliations to ensure all financial transactions are accounted for • Regularly using ADP - Financial Services, CaseWare, and Concur for financial management tasks • Responding to and resolving financial inquiries from stakeholders • Continually updating and maintaining accurate financial records • Taking necessary actions based on the monitoring of customer accounts.

IT Business Application Development Specialist We are offering an exciting opportunity for an Application Development Project Manager/Lead in Jeffersonville, Indiana. This role will be focused on the development and maintenance of the clients business application environments, encompassing platforms such as Salesforce, SAP, and Dynamics, along with workflow software like Monday.com. Responsibilities:• Develop and maintain business application environments, ensuring their efficient operation and functionality• Handle all aspects of updates, change requests, and migrations within business application environments• Conduct high-level troubleshooting and problem resolution, ensuring seamless user experience• Manage SQL databases, develop Microsoft dynamics, and SAP systems for optimized business operations• Collaborate with other technical staff, such as networking professionals, to ensure connectivity and compatibility between systems• Run logging and monitoring/alerting system for business applications, maintaining system integrity and security• Engage directly with outside vendors and contractors for equipment purchase and project coordination• Provide hardware, software, and general technology purchase recommendations, supporting business growth and development• Investigate and recommend technology options that will benefit the organization• Assist personnel of other departments as a technical resource, promoting a collaborative work environment• Write PowerShell/bash/batch scripts to complete various tasks, enhancing productivity and efficiency.

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20 results for Customer Service Manager in Frankfort, KY

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