Receptionist

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

The Corporate/Regional Office Receptionist provides onsite administrative support of the day-to-day management and maintenance of the Corporate/Regional Offices. This role plays a key role in supporting office through greeting guests, call support, sorting mail, assisting with badge access and the building’s security system, conference room coordination and AV support, stocking refreshments, support travel and expense arrangements, coordinating office facilities maintenance, and other activities related to being the first point of contact at our Corporate/Regional Offices.

Accountabilities / Responsibilities

The Corporate/Regional Office Receptionist performs a variety of administrative and executive support-related tasks with our Corporate/Regional Offices. The duties of the Corporate/Regional Office Receptionist include supporting multiple business leaders, assistance with daily office needs, and hosting visitors in the general administrative offices. Will work in concert with Executive Assistants and Administrative Assistants to support the office location.

Receptionist Responsibilities:

• Presence at the reception desk is a priority.
• Greet guests and notify SCA Health teammates of their arrival.
• Screen calls, take messages and return phone calls, as appropriate.
• Listen to and return any calls left on the answering machine overnight.
• Retrieve mail from mail room, sort, and place / scan mail accordingly.
• Sign for packages and notify recipients of their arrival. Receive all UPS / FedEx deliveries. (be able to lift 25lbs boxes)
• Maintain clean and tidy common areas.
• Verify vendor and visitor sign in 

Additional Duties:

• Check break rooms for supplies and tidiness. This includes replenishing utensils in drawers and paper goods in cabinets. Coffee / tea is restocked and reordered as needed.
• Keep drink refrigerator stocked for meetings.

• Check the copiers are working properly and make sure there is a good supply of copy paper on hand.
• Assisting office manager with mail room; ordering supplies and UPS shipping.
• Assisting other Departments with scanning, filing, shipping, etc. as needed. 
• Assists with creating badges for new hires and coordinates with building security for additional access needs.
• Help with reserving conference rooms when needed and setting up / cleanup for meetings.
• Make sure all conference rooms look neat with chairs pushed in and whiteboards clean.
• Triage A/V support needs for conference rooms and offices.
• Acts as direct point of contact for building maintenance and/or housekeeping needs and escalates issues to Office Manager
• Partners with Executive/Administrative Assistants in running the day-to-day office functions, (i.e. scheduling cleaners, painters, repair companies, building management, answer phones when other receptionists are on vacation, ordering supplies for Corporate/Regional office, printer copier triage, etc.)
• Supports Executive Assistants with travel and expense report duties.
• May support a Senior Leader with additional administrative needs.
• Engaged with senior SCA Health leadership to ensure their significant SCA Health office location receives communications regarding changes in access, parking, building construction and maintenance, visitor movements, site-wide activities, etc.
• Other duties as assigned.

Travel

As needed, and estimating less than 10%

• High school diploma or equivalent
• Basic computer skills: primarily MS Office, Outlook, PowerPoint, ZOOM, Teams, office telephone and audio visual equipment
• Strong communication skills
• Professional appearance
• Two years of previous clerical experience is preferred
• Bilingual preferred