10 Positions Available

Qualifications and Education Requirements

• High School diploma or general education degree (GED).
• Personal Lines insurance experience preferred.
• Familiarity with customer databases or comparable technology is preferred.
• Customer service skills.
• Technology skills.
• Attention to detail and multitasking skills
• Written, verbal, and listening skills.
• 440, 2044 or 220 Property Casualty License or obtain in 60 days
• Analytical thinking and decision-making skills
• Experience with Microsoft Office software and Insurance Database utilization
• Build relationships with Policyholders and Agents.
• Employer has attendance standards
• Employer will train on the products in detail.
• Personal development through training and coaching.
• Maintain adherence to assigned work schedules.
• Employer conducts Federal background Check
• Fingerprinted contingent on hire per florida Licensure requirements
•  6-week training with final exam 

  To perform the job, an individual must perform each essential duty and should demonstrate the following competencies to consistently perform the essential functions of this position. All employees are expected to adhere to and be knowledgeable of Orion180 operations standards, established security/safety rules, and requirements for attendance. The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully:

Role and Responsibilities

• Provide customer experiences by empowering agents and policyholders.

• Navigate through multiple computer applications.

• Research and identify solutions using computer-based resources.

• Work in a paperless environment where customer privacy is paramount.

• Train on and utilize multiple underwriting guides and manuals.

• Review completed inspections and make decisions to accept, modify or reject an insurance risk after scrutiny of all the required documents and studies regarding the risk involved.

• Process through the system if meets the criteria.

• Prepare cancelation or rescission documents if not an acceptable risk.

• Answer email and phone calls from Agents and Policyholders

Physical Demands

While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include: openly communicate with others by talking, listening, and reading.

Work Environment

The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due conversations, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their duties and/or job responsibilities and in times of need, work an extended schedule depending on company/department needs, project requirements or customer demands. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against based on disability.