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Customer Account Manager - OCONOMOWOC, WI,

Job Information

Job Order ID :
WI3672963
# of Positions :
1
Minimum Education Level :
High School Diploma/GED
Experience Required :
Training :
High School Diploma/GED Equivalent
Duration :
Shift :
Unspecified
Hours per week:
40

Job Description

 
JOB REQUIREMENTS: Menasha Corporation Employees, please log-in to your
Workday account to apply for positions. ABOUT US (AND OUR EXCITING
FUTURE) Menasha Corporation is all about possibilities. Our two
businesses, Menasha Packaging and ORBIS Corporation, are leaders in
their industries, providing corrugated and plastic packaging products
and related services to major global companies. Our employees make the
difference, proving that great ideas, collaboration and quality turn
possibilities into success. Working at Menasha Corporation means that
your insights provide cutting-edge solutions for our customers. If you
like to make things happen and are passionate about what you do, you\'re
going to want to be here. Join us and become part of the power behind
possible. About The OpportunityResponsible for providing excellent
customer service and sales support to assigned customer accounts,
geographic territories, and assigned sales personnel. Daily
communication with customers and associated sales personnel on order
management topics. Management of customer orders from receipt of
customer order to receipt of product at the customer. Activities include
contract review, order entry, order edit, order maintenance, order
status communication, order expedite requests, and complaint processing.
Provide direct line and ACD line support for all incoming
service-related phone calls. Demonstrate an understanding of ORBIS
products and product application. Support the execution and continuous
improvement of the quality policy. Resolve any issues that arise,
including identifying root cause, determining options, and negotiating
with the plant and customer. Navigate between multiple systems,
including SAP, SharePoint, Salesforce, and Teams. Support sales
personnel with quoting, purchase order changes, and customer inquiries
as needed. Support team as back-up coverage. Experience Requirements:
3 - 5 years Customer Support experience Education: High school
diploma-required Bachelor\'s degree-desired. Relevant work experience in
lieu of education Additional knowledge, skills & abilities: Strong
communication (verbal and written) skills and collaboration in a team
environment. Ability to multi-task in a high paced environment, while
maintaining attention\... For full info follow application link. ORBIS
Corporation is an equal opportunity employer. ORBIS Corporation shall
abide by the requirements of 41 CFR 60-300.5(a). This regulation
prohibits discrimination against qualified protected veterans, and
requires affirmative action by covered prime contractors and
subcontractors to employ and advance in employment qualified protected
veterans. As an Equal Opportunity/Affirmative Action/Pro Disabled &
Veteran Employer, we request priority referrals of qualified protected
veterans, qualified individuals with disabilities, qualified minority
candidates, and qualified female candidates for job openings at ORBIS
Corporation. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/0866D1E56C1843B7

Company Information

Name :
ORBIS CORPORATION

Application Information

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