PCT Receptionist/Front Desk Pain Clinic

Location Dallas, Texas, United States Category Patient & Clinical Support Job Type Full Time Day Job Job Id 24018889
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JOB DESCRIPTION

Experienced Front Desk Receptionist/ Pain Management- PCT

  • Pain Management
  • Full Time- 40 Hour work week 
  • Monday - Friday 6am - 6pm
  • Baylor University Medical Center- Dallas, TX.

JOB SUMMARY

The Patient Care Technician - Health Unit Coordinator performs various clerical and patient care duties for the department under the direct supervision of the licensed nurse.

ESSENTIAL FUNCTIONS OF THE ROLE

  • Collects and records patient data, reporting information and observations to nursing team members in a timely fashion. Obtains and records patient vital signs, height, weight, nutritional intake and output and performs blood glucose monitoring via finger-stick blood samples, test strips and portable meters. Performs routine urinary catheter care. Collects and transports specimens, including, but not limited to, urine, stool and sputum, as requested.
  • Helps patients with activities of daily living (i.e., personal hygiene, dressing, eating, maintaining continence and turning/transferring/ambulation) and changing linen, as appropriate to setting. Answers and responds to patient call lights and requests in a timely way. May be assigned as a sitter for patients needing constant observation.
  • Completes and maintains unit and patient records, files, forms and documents related to work area management and patient care to include admissions, surgeries, transfers, discharges, medical records and physician call list. Maintains clean and organized work area of records, files, forms, and reference documents. Checks, updates and maintains facility boards, pneumatic tube system and telemetry box reconciliation according to departmental policy, procedures and/or guidelines.
  • Prepares reports, purchase orders, projects, memos and letters using computer programs.
  • Greets visitors and helps them as needed. Answers telephones and contacts professional and non-professional nursing team and medical staff using pagers, beepers and cell phones. Tracks call light response time for the unit. Assigns phone and location devices to appropriate staff.
  • Perform work area help duties as directed by the nurse or physician. Runs errands, picks up supplies and transports patients.
  • Maintains inventory, requisitions and stocks work area supplies and equipment.
  • May help with non-medical patient care duties, such as, making coffee, transporting patients, and distributing ice, water and blankets.
  • Cleans patient bedside units and nursing areas not included in general housekeeping, and cleans equipment properly and distributes based on patient needs.
  • Attends in-services, unit meetings and conferences.

KEY SUCCESS FACTORS

  • Good communications skills, both verbally and in writing.
  • Must be able to maintain confidentiality about patient.
  • Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels.

BENEFITS

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level

QUALIFICATIONS

  • EDUCATION - H.S. Diploma/GED Equivalent
  • EXPERIENCE - Less than 1 Year of Experience
  • CERTIFICATION/LICENSE/REGISTRATION
    • Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
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