Client Service Coach - RHINELANDER, WI,
Job Information
Job Order ID :
WI3646159
# of Positions :
1
Minimum Education Level :
Vocational Degree
Experience Required :
Training :
Associate Degree
Salary :
$17 + hourly
Duration :
Shift :
First Shift (Day)
Hours per week:
36
Job Description
JOB REQUIREMENTS: Baseline Core Competencies Required for Position
Problem Solving Skills- the ability to identify problems with team and
leaders to brainstorm and analyze answers and implement the best
solutions. Attention to Detail- Accomplish/complete a task while
demonstrating a thorough concern for all the areas involved, no matter
how small. This means monitoring and checking work or information, while
organizing time and resources efficiently. Proactivity- When a problem
arises, look for potential solutions right away instead of waiting for
direction. Strive for the best possible outcome and put extra thought
and effort into each task they complete. Process Improvement-
identifying, analyzing, and improving upon existing processes and
procedures within Newcap for optimization and to meet new program
requirements or standards of quality for services provided.
Communication (Upward/Downward/Sideways)- o Downward: Appropriate
transmission of information from higher to lower levels of the
organization. o Upward: communication that travel from staff member to
leader (This is necessary not only to determine if staff members have
understood information sent downward but also to meet the ego needs of
staff). o Horizontal: Enhance Coordination across departments and
locations. Accountability- Take responsibility for performance and
service outcomes and communicate honestly with team members and leaders.
Critical Thinking- Sorting among useful and arbitrary details to produce
a big-picture perspective that leads to an impactful decision or
solution to a problem. Flexibility- Willingness and ability to adapt to
change, particularly regarding how and when work gets done. \*\*\*\*\*
OTHER EXPERIENCE AND QUALIFICATIONS: Qualifications Experience working
with low income and homeless individuals and families is desired.
Associate degree in Social Services, Counseling, Education or other
relevant discipline. A combination of education, training and life
experience may be substituted. \*\*\*\*\* APPLICATION INSTRUCTIONS:
E-Mail a Rsum: HR@newcap.org Apply Online: www.newcap.org
Problem Solving Skills- the ability to identify problems with team and
leaders to brainstorm and analyze answers and implement the best
solutions. Attention to Detail- Accomplish/complete a task while
demonstrating a thorough concern for all the areas involved, no matter
how small. This means monitoring and checking work or information, while
organizing time and resources efficiently. Proactivity- When a problem
arises, look for potential solutions right away instead of waiting for
direction. Strive for the best possible outcome and put extra thought
and effort into each task they complete. Process Improvement-
identifying, analyzing, and improving upon existing processes and
procedures within Newcap for optimization and to meet new program
requirements or standards of quality for services provided.
Communication (Upward/Downward/Sideways)- o Downward: Appropriate
transmission of information from higher to lower levels of the
organization. o Upward: communication that travel from staff member to
leader (This is necessary not only to determine if staff members have
understood information sent downward but also to meet the ego needs of
staff). o Horizontal: Enhance Coordination across departments and
locations. Accountability- Take responsibility for performance and
service outcomes and communicate honestly with team members and leaders.
Critical Thinking- Sorting among useful and arbitrary details to produce
a big-picture perspective that leads to an impactful decision or
solution to a problem. Flexibility- Willingness and ability to adapt to
change, particularly regarding how and when work gets done. \*\*\*\*\*
OTHER EXPERIENCE AND QUALIFICATIONS: Qualifications Experience working
with low income and homeless individuals and families is desired.
Associate degree in Social Services, Counseling, Education or other
relevant discipline. A combination of education, training and life
experience may be substituted. \*\*\*\*\* APPLICATION INSTRUCTIONS:
E-Mail a Rsum: HR@newcap.org Apply Online: www.newcap.org
Company Information
Name :
NEWCAP - RHINELANDER
Application Information
Apply by mail :
Attn: Human Resources - NEWCAP - RHINELANDER
51 N Brown St
RHINELANDER, WI 54501
51 N Brown St
RHINELANDER, WI 54501
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