POSITION SUMMARY:
To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: To be fully engaged in providing Uncompromised Safety, Superior Quality, Memorable Patient/Customer Experiences and Financial Stewardship by providing clean, sterile instruments for surgical procedures; maintaining a clean, organized instrument storage area; maintaining accurate sterilization records and monitoring performance of CS Techs for quality and efficiency. The Central Services Lead Tech oversees department operations when the Supervisor is absent.
PRIMARY ACCOUNTABILITIES:
- Maintains accurate records including: biological indicators / sterilization records.
- Has operational knowledge (automatic and manual) of steam sterilizers.
- Maintains overall safe operations of the shift.
- Performs decontamination, assembly, wrapping, and sterilizing functions of instrumentation to meet daily case schedule at assigned facility as based on reported errors and/or instances of instruments not ready for case.
- Performs necessary housekeeping and stocking duties within the department including; maintaining a clean and organized instrument room, cleaning sterilizers on a regular basis.
- Demonstrates initiative combined with rapidity and accuracy with preparing supplies and instruments within a limited time frame.
- Supports training and education of department.
- Participates in and supports in-service programs and/or staff meetings.
- Reviews department Performance measures and educates shift associates to meet goals.
Customer Experience:
- Communicates effectively and discreetly with all team members to ensure efficient patient care through proper use of surgical equipment and supplies.
- Ensures associates treat all customers according to I-CARE values.
- Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHPs scores for department/medical center and/or written compliments by patients/others as well as consistent performance of purposeful hourly rounding and bedside shift report.
Stewardship:
- Monitors performance of teammates for quality and efficiency; assigns working hours and locations for optimum utilization of personnel; contributes to their performance evaluations.
- Ensures that CS has adequate staffing for each shift.
- Uses Health First department resources appropriately.
