We are looking for a Medical Front Desk Coordinator to join our team in Pleasant Hill, California. As a Front Desk Coordinator, you will be the first point of contact for our company. You will welcome guests and greet people who visit our business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. This role offers a short term contract employment opportunity.
Responsibilities:
• Serve as the first point of contact for customers.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Order front office supplies and keep an inventory of stock.
• Update calendars and schedule meetings.
• Arrange travel and accommodations.
• Keep updated records of office expenses and costs.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
• Must have a minimum of 1 year of experience in a similar role
• Proficient in medical administrative assistance tasks
• Capable of answering a multi-line phone system
• Experience in providing concierge services is a plus
• Excellent customer service skills are required
• Must be adept at data entry tasks
• Strong interpersonal skills are essential
• Proficiency in Microsoft Outlook and Microsoft Word is a must
• Should be capable of organizing files effectively
• Experience in answering inbound calls is preferred.