WI3666239

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Description Starting salary for Universal Banker
position is \$18.50 an hour and up, depending on experience. \$1,000
Bonus will be paid after 6 months of employment & meeting the
expectations of the position. \*\*Sign-on bonus is not applicable for
applicants who apply through search firms.\*\* Job Description for
Universal Banker: Under direct supervision of an Assistant Manager or
Community President, this position is responsible for assisting
customers in a dual role (Platform/60% Teller) focused on delivering
outstanding service with every customer interaction. The Universal
Banker will perform teller transactions, service existing customers, and
offer product and service solutions to existing customers or prospects
when appropriate and beneficial. The Universal Banker is responsible for
completing all training, passing Banker Certification within 6 months of
hire/promotion date prior to progressing to Universal Banker I, and
demonstrating their ability to meet or exceed customer expectations.
Duties and responsibilities for Universal Banker: Efficiently process
bank customer transactions with a high level of integrity, accuracy and
knowledge. Identify, expand and deepen customer relationships by
profiling customers in an effort to recommend appropriate products and
services that meet customer needs. Make referrals to other appropriate
lines of business (i.e., WIS and WMC) to meet customer needs. Accurately
open, maintain and close bank deposit accounts and services. Answer
customer questions and resolve related account issues, including phone
and in-person. Perform service related activities such as on-boarding
calls and appropriate follow-up with customers. Engage in reactive sales
and cross-sell activities, including calling on campaign lists and
follow-up on referrals received. Maintain knowledge of WSB\'s core
processing system, WSB products and services, WSB policies and
procedures, and regulatory requirements governing retail deposit
accounts. Keep abreast of bank industry trends, standards and external
factors that may affect the bank. Operates in full compliance with
internal policies/procedures, as well as applicable regulations/laws
Perform other duties as assigned. Qualifications for Universal Banker:
Experience Required: 6 months of sales and/or customer service
experience Preferred: 1 year of sales and customer service experience in
a sales and goals based environment, with a strong emphasis on customer
service Education Required: High School Diploma or general education
degree (GED) Preferred: Associate\'s Degree business or related field
Certifications, Licenses, Registration for Universal Banker: Required
Banker Certification within 6 months of hire/promotion date Benefits for
Universal Banker: Outstanding Medical, Dental, and Vision Insurance
401(k) matching Employee Stock Ownership\... For full info follow
application link. EOE-Minorities/Females/Vets/Disabled Affirmative
Action Employer \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/A24D5DAED40E49B9