Job Description 

Regulatory Compliance Manager

You Lead the Way. We’ve Got Your Back.

#6th in Great Place to Work’s Best Workplaces List in the Philippines for 2023 
#6th in Great Place to Work’s Best Workplaces List in the Philippines for IT-BPM for 2023 
#8th in Fortune Magazine’s 2023 World’s Most Admired Companies 
#1st in the J.D. Power 2022 U.S. Credit Card Satisfaction Study of National Credit Card Issuers

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

How will you make an impact in this role?

American Express Company is seeking a skilled Regulatory Change Management professional to join our Global Compliance & Ethics team. This role will support the proactive identification, assessment, and implementation of regulatory changes across the organization, ensuring that all business units adhere to evolving regulations. The ideal candidate will possess expertise in navigating the complex regulatory environment affecting financial services and will be adept at managing changes that impact our business operations worldwide.

Responsibilities:

Regulatory Monitoring and Change Management

• Continuously monitor domestic and international regulatory developments to identify changes that impact American Express.
  
• Utilize automated tools for horizon scanning and maintain an up-to-date understanding of new regulations, amendments, and repeals.
  
• Implement strategies for responding to regulatory changes across different business units and corporate functions.
  
• Ensure that all compliance efforts align with corporate objectives and policies.

Regulatory Compliance and Risk Assessment

• Conduct an impact analysis using established methodologies to evaluate the potential impact of regulatory changes on various business units prioritizing changes based on their complexity, urgency, and potential business impact.
  
• Support ongoing monitoring of risk standards and programs to drive compliance with legal, regulatory, and Corporate Policy requirements. 

Global Legal Inventory Management

• Collaborate with legal professionals to update and maintain the global legal inventory system with new regulatory requirements.
  
• Identify opportunities for improving legal inventory management processes based on data insights, including technology enhancements or process optimization.

Stakeholder Engagement and Communication

• Effectively communicate regulatory changes and their implications to stakeholders at all levels within the organization.
  
• Work alongside Compliance Officers, Control Management Teams, Process and Control Owners, and other key stakeholders to facilitate group alignment on compliance expectations.
  
• Coordinate with training teams to ensure effective delivery of training materials.

Data Analysis and Reporting

• Interpret complex datasets related to new regulations, amendments, and enforcement actions to inform risk assessments and compliance strategies.
  
• Develop reports that track compliance metrics and the status of regulatory change implementations across various business units.
  
• Regularly present findings to senior management with insights on performance against regulatory requirements.

Qualifications:

• Bachelor’s degree in law, Finance, Business Administration or related field; advanced degree preferred.
  
• Minimum of 5 years of overall experience in Banking and Financial Services, of which a minimum of 2 years experience in risk management (includes compliance, regulatory change management, financial crimes, operational risk, audit, legal, or credit risk).
  
• Intermediate skills in data analysis, reporting, and risk assessment, including the use of data visualization tools (e.g., Tableau, Power BI).
  
• Experience using generative artificial intelligence tools preferred.
  
• Professional regulatory compliance certification preferred.
  
• Familiarity with compliance systems like Archer, CUBE or similar GRC platforms.
  
• Excellent analytical skills with an ability to interpret complex legal documents.
  
• Demonstrated project management capabilities with attention to detail.
  
• Familiarity with regulatory requirements issued by CFPB, Federal Reserve, and OCC.

Skills:

• Exceptional written and verbal communication skills.
  
• Ability to work independently as well as part of a dynamic team.
  
• Strong organizational skills with capability to manage multiple priorities.
  
• Aptitude for critical thinking and problem-solving.

Additional Details:

• Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
  
• Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
  
• Work From Home Requirements:
  
  • Must have at least 25 mbps internet connection plan / speed
    
  • Must have a private & quiet area to work at home
    
• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
  
• Bonus incentives 
  
• Support for financial-well-being and retirement 
  
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  
• Generous paid parental leave policies (depending on your location) 
  
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  
• Free and confidential counseling support through our Healthy Minds program 
  
• Career development and training opportunities

This role is not open to visa sponsorship according to business requirements.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

To know more about our recruitment process, you may watch this short video – What to Expect: Recruitment at American Express