Operations Manager, Network Losses
DESCRIPTION
Operations Manager – Network Losses
Amazon is looking for a motivated individual for the profile of Program Manager for its Network Loss team.
The role is a part of the India Ops under the Middle Mile Network Losses Program.
Key job responsibilities
-Deep dive and analyze key business performance metrics, identify gaps, create plans to mitigate and drive to closure.
-Own regular business reviews with leadership and operational teams to audit ongoing performance against key metrics and program goal.
-Cross functional coordination and alignment with different stakeholders.
-Define new goals to measure the success of our program and drive health of the program.
-Monitor and respond to stakeholder feedback.
-Excellent written and verbal communication skills, including communication across all levels and teams in the organization: senior leaders, technical teams, finance, operations, and business leaders.
- SQL, Data querying, excel proficiency, excellent deep dive skills
- Knowledge or willingness to learn nuances of Operations
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND
BASIC QUALIFICATIONS
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience