- Posting Location: New York, New York
- Posting Location: Bridgewater, New Jersey
Role Value Proposition:
The Senior Client Services Consultant provides administrative and customer service to the Professional Employer Organization (PEO). You will work with internal and external resources to manage the customer relationship and satisfaction with overall accountability for the day-to-day administration. This role will be part of an existing Account Management team, currently including three other Client Services Consultants and nine additional supporting team members. In this role, you will be required to attend Stewardship Meetings held at a minimum of twice per year, as well as any in-person meetings as requested.
This individual will be available to the PEO, Human Resource Business Partners, clients and their employees for the duration of the Life & Disability contract with MetLife and is available to work on any current or future benefit programs offered by MetLife.
Key Responsibilities:
Overall accountability for the day-to-day administration of multiple or complex clients, including:
Essential Business Experience and Technical Skills:
Required:
Preferred: