WI3672764

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: As The Bank of You, North Shore Bank is about helping
families thrive, businesses grow and communities flourish. And it\'s our
employees that make the difference. With offices located throughout
eastern Wisconsin, we offer a work culture that has been recognized as a
Top Workplace twelve times by the Milwaukee Journal Sentinel. As a
mutual company, North Shore Bank isn\'t publicly-owned, which means when
we come to work every morning, our sole focus is on providing high-touch
service to our customers and employees, and supporting our local
communities. Are you looking for a company that places long-term growth
ahead of short-term profits? Where you can put your customers first and
think creatively to solve challenges? Where respect, integrity and being
true to your word are valued and rewarded? This is the place. SUMMARY:
The Loss Prevention Investigator investigates and resolves potential
and/or actual fraudulent activity with both internal and external
customers, as well as assisting with prevention of or responses to such
activities. ESSENTIAL DUTIES AND RESPONSIBILITIES: North Shore Bank\'s
Position Descriptions are intended to describe only the major functions
of the job. You may be expected to perform other duties specified by
your manager. Everyone is expected to contribute whatever efforts
necessary to operate efficiently and effectively to ensure the success
of the Bank. Investigates potential and confirmed fraudulent
transactions via various informational avenues to assist internal and
external customers with security cases. This may also involve direct
communications with customers as well as, law enforcement collaboration.
Attends and represents the bank at various task forces in the community
with the objective of loss prevention education and assistance. Reviews
and analyzes branch security video for bank security needs; deposited
items via available loss prevention tools in order to prevent losses;
new customers for proper identification and address information; and,
new checking accounts via available loss prevention tools in order to
ensure customer eligibility for opening/maintaining account. Contacts
customers, banks, and businesses to confirm accounts and deposits.
Collaborates with other departments in an effort to collect funds from
losses to customers and the bank. Coordinates with Checking Services if
account closing arrangements need to be made. Prepares reports to use
for multiple purposes including but not limited to providing assistance
to other departments or business partners such as our attorneys when
collections are escalated to these partners. Ensures that each
collection effort is handled in\... For full info follow application
link. Employment selection and related decisions are made without regard
to race, ethnicity, religion, gender, sexual orientation, national
origin, age, disability, genetic history, marital status, military or
veteran status, or any other characteristic protected by law. \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E04A404EF557406A