Park Inc is looking for a high energy customer focused Assistant General Manager to assist with the management of our valet operation at a customer location in West Memphis, AR. Primary focus will be to assist in the supervision and development of team members to achieve the highest level of guest/client satisfaction.
Please note: This position requires open availability with the ability to cover 1st, 2nd, or 3rd shift as needed.
Essential Functions:
- Work with general manager to maintain a strong working relationship with the designated site point of contact
- Train employees in the various operations of the job site, focusing on safety and customer satisfaction
- Enforce company policies and procedures
- Manage staff and employee performance including employee relations, retention, training, coaching and counseling, safety, etc.
- Assist with hiring and terminations
- Engage human resources for recruiting and hiring requirements
- Ensure company equipment is properly maintained
- Assist in property damage claims management
- Conduct routine audits and "mystery shop" assessments throughout designated assigned areas
- Create and distribute schedules for staff as required
- Ensure schedule is properly communicated
- Participate in the review of daily/weekly/monthly reports including timekeeping reports
- Ensure schedule gaps are filled and shifts are full
- Review processes for efficiency and opportunities for improvement
- Handle onsite communications with customers, client and management
- Ensure compliance of established policies and procedures for both the client and the company
Notice to Applicants:
Park Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
Individuals who need additional assistance completing the application can contact the human resource department at 704-377-1755 or email HRDept@parkinc.com.
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