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Number of Positions: 1
Job Listing
Job ID: 14001531
 
Job Location:
 

 
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Job Title:Crayola Attractions Associate (PT)
Work Type:Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular
 
Salary Offered:Unspecified
Benefits:Unspecified.
 
Physical Required:Unspecified
Drug Testing Required:Unspecified
Education Required:High School Diploma/GED
Experience Required:Unspecified
 
Required Skills:
Please see the job description for information about required job skills.
Preferred Skills:
 
Job Description:
Crayola Attractions Associate (PT)
Bloomington, MN, USA
Req #598
Friday, March 22, 2024

PURPOSE: To provide exceptional guest service to all guests at Crayola Experience and Mall of America. To maintain welcoming and inviting attractions via cleaning, open communication, and other duties as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner.
Support the Crayola brand's educational mission to use the arts as a tool for intellectual and emotional development of children
Oversees attraction areas to ensure service excellence, safety and cleanliness
Facilitates art projects and activities with guests
Prepares materials, maintains appropriate inventory of necessary materials, monitors activities and cleans and organizes work stations as needed.
Hosts birthday parties and/or Manufacturing demonstrations on rotating basis
Monitors activity areas and adapts the facilitation of an area according to guest volume
Assists in workshops, special events and outreach activities as needed
Assist guests with product, ticket, and general questions concerning Crayola Experience, Mall of America and the local region.
Understand the tickets and products carried, their features, options, and benefits, as well as the branding of Crayola Experience and Mall of America.
Understand ticket options for each attraction as advertised.
Follow all operational procedures as written in the SOP.
Operating special attractions as trained to ensure safety and a positive guest experience.
Utilize and maintain loss prevention procedures for both product and currency.
Explain and enforce ticket policies for Crayola Experience and other attractions.
May provide support in other work areas as needed.
Regular and consistent attendance.
Other duties as assigned.
PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:
Must be at least 16 years of age.
Outstanding guest service skills.
Prior experience in a museum, educational setting, guest service center or family attraction helpful.
Basic knowledge of computers preferred.
Ability to communicate clearly and effectively with guests, both internal and external.
Interpersonal skills -- working alone and with a team.
PHYSICAL JOB REQUIREMENTS:
Stand/walk -- frequently
Sitting -- occasionally
Kneel - frequently
Bend -- frequently
Stoop/squat -- Reach at or above shoulder level -- occasionally
Reach at or below shoulder level -- frequently
Use of one or both hands - frequently
Handle large items such as boxes and packages -- occasionally
Lift/Carry up to 10 lbs -- occasionally
Lift up to 30lbs --occasionally
Lift up to 50 lbs -- infrequently
Pay type: Hourly


Other details
Job Family
MOA
Pay Type
Hourly





Bloomington, MN, USA



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*Mall of America® is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.

Refer to ID 9463565_1 when applying