Mount Washington Hotel

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Ready to lead unforgettable experiences? Join us as a Ski Area Group Services and Event Supervisor! Take charge of coordinating group ticket processing and crafting innovative programs and special events, ensuring seamless guest experiences year-round. From thrilling ski races to organizing themed weekends, you'll work closely with various departments to create magic at our resort. If you're passionate about creating unforgettable memories and thrive in a dynamic environment, we want you on our team!

Our  team members enjoy a wealth of benefits and perks, including:

• Comprehensive healthcare coverage with options for medical, dental, and vision plans.
• Paid time off for relaxation and rejuvenation.
• Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
• Complementary Golf, Skiing and Riding.
• Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
• Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.

Join us and thrive in an environment where your well-being is valued and supported.

• Assisting Sales and Ticket Managers with processing of group tickets, including printing and reconciliation.  
• Coordinates all recreation and ski area groups and works closely with Ticket and Sales Managers.  
• Assists with the development of innovative programs, coordinates and implements activities for special events, social programs, and corporate groups. 

• Work with Competition Manger on organizing and implementing ski races.  
• Maintains communications with all departments throughout the resort regarding groups and special events, working closely with Ski ops, Sales, Banquet and Set-up departments to ensure smooth, properly scheduled events. 
• Responsible for the creation and implementation of summer and winter events, theme weekends. 
• Handles all phone calls and inquiries from guests in relation to special events. 
• Works closely with the Executive Team and the Marketing Department for planning, marketing and promoting all activities and special events, flyers, signage and posters. 

• Initiates and completes mailings for event information, promotion and registration. 
• Responsible for generating Banquet Event Orders, spec sheets, agendas, check requests, special lodging requests and all other necessary paperwork for activities and special events. 
• Maintains files for each special event, including lectures, artists, entertainers, etc. 
• Maintains an inventory of props, supplies, signage, and equipment used for special events. 
• Assist with updating spec sheets for recreation and events, releasing and distributing information resort wide.   

• Evaluates and summarizes each special event and follows up with the appropriate executives in a timely and accurate manner. 
• Works in all areas of the Recreation Department as needed. 
• Attends all activities and events meetings. 
• Contributes to team effort by accomplishing related results as needed. 
• Coordinates all special events for year-round planning and programming.  

Hotel Specific Essential Functions: 

Works to create relationships with outside vendors and local businesses 

Tools and Equipment: 

• Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, facsimile machine    
• College Diploma, or 2 years relevant experience or an equivalent combination of training, experience, and/or education. 
• Event promotion/implementation and/or Marketing experience preferred. 

• Must have excellent interpersonal skills. 
• Must provide excellent service to internal and external customers. 
• Must have excellent oral and written communication skills.   
• Must be attentive to detail. 
• Must have the ability to adapt to unexpected situations 

• Must be punctual and reliable 
• Must be able to remain calm and portray a friendly demeanor in stressful situations 
• Must be willing to work weekends, holidays, and occasional evenings 
• Must be able willing to work in unfavorable weather conditions 

Working Environment: 

• Subject to working in a crowded environment, long periods of walking and standing, indoor/outdoor weather conditions, long periods of computer work.  
• Must be able to lift up to 25lbs and pull and push up to 50lbs. 
• Equipment to be used includes, but not limited to: computer, fax machine, copier, scanner and digital camera. 

• Must be available to work flexible hours, including evenings and weekends and holidays. 

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement