Position Summary: A Child Support Professional works as part of a team in coordinating the daily operations of the Community Residence Program and ultimately ensures the safety of the youth served. A Child Support Professional reports to the Program Supervisor/Social Worker and the Program Director.

Essential Accountabilities

OPERATIONAL

1. General supervision of youth during shift. All youth must be in eyesight vision of all staff at all times.
2. Provide hand-off communication with other staff members any time a youth enters or leaves an area of eyesight vision.
3. Ensure and adhere to OMH regulated 3:1 daytime/evening and 4:1 overnight youth to staff ratios at all times.
4. Primary Counselor for 2-3 youth.
5. Implementation of service plan goals through the provision of restorative services such as counseling, behavior modification training, socialization training, independent living skills training, family support, etc.
6. Contacting assigned youth’s families multiple times per week.
7. Completion of documentation including, but not limited to monthly restorative notes, daily entries in the communication log, progress reports, incident reports, etc.
8. Completing the Shift Summary sheets as assigned.
9. Documentation of the youth phone contact with their families.
10. Transportation of youth in agency vehicle. Accompany, supervise, and provide transportation (when necessary) for appointments, home visits and activities out in the community.
11. Involvement in change of shift meeting and house youth meeting.
12. Attendance at all in-service trainings and OMH trainings.
13. Attendance at 75% staff meetings annually (9 of 12 staff meeting) and playing an active role in bringing up staff issues and youth concerns.
14. Medication management and appropriate documentation.
15. Emergency coverage as needed (i.e. staff shortage on shift, crisis CPEP visits after scheduled hours).
16. Ensure proper change of shift (i.e. not leaving until the next shift arrives).
17. Report to Program Supervisor or Program Director for regular supervision.
18. Participation in OMH QI plans and agency QI plans.
19. Attendance and participation at the Family Bonds Retreat Weekend, if necessary.
20. Other duties as assigned.

A high school diploma and experience working with children with serious emotional disturbance or related population/setting. Must have valid NYS Driver’s License and clean driving record.