Solution Standards Consultant

Hyland Software, Inc. - Westlake, OH

Posted: 3/9/2024 - Expires: 6/7/2024

Job ID: 270805652

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Job Description

Solution Standards Consultant

Job ID

2024-11546

# of Openings

1

Job Locations

Remote - U.S.

Category

Services & Consulting

Overview

A Solution Standards Consultant partners with Hyland's internal services delivery, product, and sales teams to identify, define, and document standards for consultants to use when implementing Hyland's Software solutions. The individual in this position will focus on standards for the Healthcare Enterprise Imaging Services team.

What you will be doing

Establish and document repeatable company software implementation standards based on established design patterns and best practices
Provide guidance and instruction for the successful and efficient implementation of repeatable business solutions to services delivery teams. Create training and detailed documentation and customer templates.
Capture the information from current deployments and leverage lessons learned to improve the department's delivery standards
Facilitate alignment of solution standards with the sales team and aligning sales motions with the standards solutions. Includes educating sales, assisting with content, facilitating creation of demo, and answering questions and providing guidance as necessary.
Provide documentation to drive successful and efficient implementation of standard business solutions
Provide effective and detailed education on standard solutions; ensure broad understanding of known features and limitations of standard solutions
Advocate for development of new solutions and solution enhancements based on experiences from services delivery
Capture solution requirements from multiple sources for new repeatable solutions. With supervision, provide input on the design of repeatable software standard solutions
Partner with team members to drive solutions through the services offering lifecycle to ensure successful launches of repeatable software standard solutions and ensure alignment with product, sales, and marketing
Partner with product and solutions management to ensure offerings are in alignment with delivery needs and expectations
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy

What will make you successful

Bachelor's Degree in Computer Science, MIS, or Engineering
Experience working with clients in delivering or scoping enterprise software solutions
General working knowledge of DICOM, HL7, XDS, Web applications, Integrating with Healthcare (IHE) guidelines, and Viewing preferred
Technical acumen with ability to communicate technical concepts to non-technical people
Self-motivated, with exceptional follow through and attention to detail and ability to manage projects to completion independently
Able to thrive in a fast paced, deadline driven environment
Sharp, fast learner with technology curiosity and aptitude
Effective at educating and conveying information through the use of compelling presentations
Effective collaboration skills
Demonstrated ability to write quality documentation
Up to 20% travel time required
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $60,800-91,200,000 and eligible for bonus and benefits

What you can expect next

Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
Any follow up questions? Email your Recruiter directly at Careers@Hyland.com

Benefits

401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program. Hyland House Program.

Find out more by going to https://www.hyland.com/en/resources/articles/why-work-at-hyland .

Welcome to #HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

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Job Summary

Employment Type:: Full Time Employee
Job type:: Federal Contractor
Skill Based Partner:: No
Education Level:: Bachelor's degree
Work Days:: Mon, Tue, Wed, Thu, Fri
Job Reference Code: 78514307
Salary: N/A
Licenses / Certifications:: N/A; Applied Math: 4; Graphic Literacy: 4; Workplace Documentation: 4

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Solution Standards Consultant

Hyland Software, Inc. - Westlake, OH

Job Description

Job Summary