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18 results for Customer Service Representative in Miami, FL

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We’re excited to offer a short-term contract opportunity for a Bilingual Customer Service Representative with a respected non-profit organization in Miami, FL. This role is part of their helpline department, where you’ll have the chance to make a real impact by providing compassionate and responsive support to individuals in need. The position begins with a 90-day training period during daytime hours, after which it will transition to an overnight shift. We’re looking for someone who is fluent in both Spanish and English, passionate about helping others, and eager to gain meaningful experience in the non-profit sector. If you're dependable, empathetic, and ready to make a difference, we’d love to hear from you!

Responsibilities:

Answer inbound calls and provide compassionate customer support
Assist callers with inquiries, resources, and service referrals
Accurately document call details and follow established protocols
Collaborate with a team to deliver timely and effective assistance
Maintain confidentiality and demonstrate empathy in all interactions
Follow up with clients as needed to ensure resolution and satisfaction

Bilingual in Spanish and English (oral and written) – Required
Bachelor’s degree preferred (Social Services, Psychology, Communications, or related field)
Prior customer service or call center experience preferred
Excellent communication and active listening skills
Ability to remain calm and professional under pressure
Comfortable working overnight shifts after training period
Must be dependable, empathetic, and detail-oriented

Please contact Mayla Garcia at 305-509-6726 or send an email to may.garcia@roberthalf.cm for more information or to apply.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

18 results for Customer Service Representative in Miami, FL

Overnight Customer Service Representative We’re excited to offer a short-term contract opportunity for a Bilingual Customer Service Representative with a respected non-profit organization in Miami, FL. This role is part of their helpline department, where you’ll have the chance to make a real impact by providing compassionate and responsive support to individuals in need. The position begins with a 90-day training period during daytime hours, after which it will transition to an overnight shift. We’re looking for someone who is fluent in both Spanish and English, passionate about helping others, and eager to gain meaningful experience in the non-profit sector. If you're dependable, empathetic, and ready to make a difference, we’d love to hear from you! Responsibilities: <ul><li>Answer inbound calls and provide compassionate customer support</li><li>Assist callers with inquiries, resources, and service referrals</li><li>Accurately document call details and follow established protocols</li><li>Collaborate with a team to deliver timely and effective assistance</li><li>Maintain confidentiality and demonstrate empathy in all interactions</li><li>Follow up with clients as needed to ensure resolution and satisfaction</li></ul>

Customer Service Representative Robert Half is partnering with a leading company in Miami, dedicated to providing exceptional services to its clients. Our client is looking for a passionate and professional Customer Service Representative to join their team. This is an exciting opportunity for individuals who are bilingual (English/Spanish), enjoy problem-solving, and thrive in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in both English and Spanish.</li><li>Assist customers with product or service-related questions, providing clear and accurate information.</li><li>Resolve customer issues efficiently and professionally, ensuring customer satisfaction.</li><li>Manage customer accounts, process orders, and handle returns or exchanges as needed.</li><li>Document customer interactions and maintain accurate records of issues and resolutions.</li><li>Collaborate with team members to resolve complex or escalated issues.</li><li>Provide product recommendations and upsell services when appropriate.</li><li>Ensure compliance with company policies and procedures in all interactions.</li><li>Follow up with customers to ensure their issues have been addressed and they are satisfied with the solution.</li></ul>

Bilingual Overnight Customer Service Representative Robert Half is currently working with a mission-driven non-profit organization that is looking for a Bilingual (Spanish) Customer Service Representative to support their team during overnight hours. This is a great opportunity for someone who enjoys helping others and thrives in a calm, supportive environment. Key Responsibilities:<ul><li>Answer and manage incoming calls, providing assistance, information, or routing as needed</li><li>Greet and assist individuals arriving at the facility overnight</li><li>Maintain detailed and accurate logs of calls, visitor interactions, and incidents</li><li>Monitor facility access and ensure a safe and welcoming space</li><li>Support intake processes and handle emergency inquiries with professionalism and care</li><li>Perform basic administrative tasks such as data entry and record-keeping</li></ul>

Customer Service We are looking for a Customer Service Representative to join our team and provide outstanding service to our customers. In this role, you will be responsible for handling inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will be a strong communicator with problem-solving skills and a commitment to delivering a high level of service. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and online chat</li><li>Provide product or service information to customers, including pricing, features, and benefits</li><li>Troubleshoot customer issues and escalate complex matters to higher-level support</li><li>Process orders, returns, and exchanges, ensuring timely and accurate fulfillment</li><li>Maintain detailed records of customer interactions, feedback, and resolutions</li><li>Manage customer complaints and work toward satisfactory solutions</li><li>Follow up with customers to ensure satisfaction after the resolution of their issues</li><li>Collaborate with other departments to ensure efficient service delivery</li><li>Ensure customer data is accurately recorded and updated in the system</li></ul>

Customer Service Robert Half has a fantastic opportunity for a personable, detail-oriented Customer Service Specialist! If you’re passionate about helping people and want to be part of a team that truly makes an impact, this role could be the perfect fit. What You'll Do Every Day:<ul><li>Handle inbound and outbound calls with professionalism and a customer-first approach</li><li>Respond to inquiries regarding services, orders, scheduling, or billing</li><li>Accurately document customer interactions and follow up as needed</li><li>Assist with processing orders, resolving issues, and offering solutions</li><li>Communicate clearly with clients and internal departments to ensure seamless service</li><li>Perform other administrative support tasks as needed</li></ul>

Customer Support Specialist - Coral Springs <ul><li>Serve as the first point of contact for customer calls, supporting order placement and inquiries.</li><li>Provide polished, professional phone-based customer service and escalate issues to account managers as needed.</li><li>Support returns and RMA processing while working closely with the sales and deployment teams.</li><li>Participate in onboarding rotations including shipping, repairs, and testing processes.</li><li>Contribute to a collaborative, family-oriented environment with opportunities to grow into account management.</li></ul>Apply now for immediate consideration.

Customer Service We are offering a permanent employment opportunity in the non-profit industry, located in Boca Raton, Florida. We are seeking a Customer Service Coordinator who can effectively handle various responsibilities. Responsibilities: • Contacting and educating donors on the donation process via telephone or email when further testing is required after initial recruitment. • Scheduling donors for blood sample collections, coordinating testing kit distribution, and tracking deliveries. • Promptly following up with donors, drawing laboratories, phlebotomists, donor contacts, registries, and transplant centers. • Troubleshooting unexpected complications associated with planning procurement and delivery of samples. • Managing Marrow Donor Program supply inventory and ordering medical and other necessary supplies. • Developing and maintaining relationships with phlebotomy services and laboratories. • Monitoring the donor services fax mailbox, distributing correspondence and medical reports as needed. • Documenting all procedures and workflows, recommending process improvements where necessary. • Performing other departmental duties, including but not limited to donor database maintenance, recruitment initiatives, and web-based research as assigned. • Utilizing Excel and Calendar Management tools to streamline and manage tasks.

Leasing Agent Robert Half is currently seeking motivated and customer-focused Leasing Agents for one of our property management clients. If you have a strong background in sales and customer service and enjoy working in a fast-paced environment, we want to hear from you! Key Responsibilities:<ul><li>Proactively work to optimize occupancy while maintaining established lease rates</li><li>Process rental applications, ensuring all documentation is complete and complies with company policies</li><li>Prepare lease agreements, move-in packets, and maintain accurate communication logs</li><li>Review and process property invoices, and assist in resolving tenant concerns or issues</li><li>Promote the company’s values and provide exceptional service in all tenant and prospect interactions</li><li>Assist in property tours, showcasing available units to prospective tenants</li></ul>

COLLECTIONS AGENT/A/R Job Description:We are seeking an Accounts Receivable / Collections Clerk to manage incoming payments and follow up on past-due accounts. The ideal candidate will be organized, detail-oriented, and comfortable communicating with clients to resolve billing issues and ensure timely collections. Responsibilities:<ul><li>Process customer payments and apply them to accounts</li><li>Monitor aging reports and follow up on overdue invoices</li><li>Contact clients via phone or email to collect outstanding balances</li><li>Resolve billing discrepancies and update account information</li><li>Prepare and maintain accurate records of collections activities</li><li>Support the finance team with reporting and month-end tasks</li></ul>

Receptionist We are seeking a Receptionist to join our team in the Printing/Publishing industry, based in Pompano Beach, Florida. This role offers a contract to permanent employment opportunity, where you will be the first point of contact for our company. Your duties will include offering administrative support across the organization, welcoming guests and greeting people who visit the office. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Responsibilities: • Greet and welcome guests as soon as they arrive at the office • Redirect phone calls to the appropriate department or person • Distribute incoming mail • Maintain office security by following safety procedures and controlling access via the reception desk • Organize and maintain files for efficient retrieval and management • Schedule appointments and update calendar • Use Microsoft Office Suite (Word, Excel, Outlook) effectively for daily tasks • Provide excellent customer service • Manage multi-line phone system and promptly relay messages to the concerned personnel • Perform data entry tasks and manage email correspondence efficiently

Administrative Assistant We are offering a contract to hire employment opportunity for a Jr. Administrative/Personal Assistant in the computer software industry. The role will be based in Fort Lauderdale, Florida, and requires a valid driver's license and car. This role involves a range of administrative duties, including task-oriented and managerial responsibilities, within a fast-paced work environment. We are looking for at least 1-2 years of recent administrative or personal assistance experience on your resume. Responsibilities:• Perform administrative duties as assigned by the Senior Executive Administrator and Chief Administrative Officer.• Manage complex and highly confidential information with strict professionalism.• Display a high degree of personal organization and self-management, adjusting quickly to changes in task demands.• Maintain a friendly and professional demeanor while interacting with staff.• Handle tasks related to both work and personal matters.• Conduct local tasks as required, hence must be located within the Greater Ft. Lauderdale area.• Utilize skills such as answering inbound calls, providing customer service, data entry, email correspondence, scheduling appointments, and booking travel arrangements.• Complete expense reports accurately and efficiently.• Utilize Microsoft Office applications including Excel, Outlook, PowerPoint, and Word effectively.

Receptionist We are seeking a friendly and professional Receptionist to join a reputable non-profit organization in Miami. As the first point of contact for visitors, donors, and clients, the Receptionist will play an essential role in ensuring the smooth operation of the office and contributing to a positive experience for all who interact with our organization. The ideal candidate will possess excellent communication skills, a compassionate demeanor, and an understanding of the mission-driven work in a non-profit environment. Key Responsibilities:<ul><li>Greet and direct visitors, clients, and donors in a professional and courteous manner</li><li>Answer and direct phone calls, take accurate messages, and ensure timely follow-up</li><li>Provide general information about the organization's programs and services</li><li>Manage and schedule appointments for staff and volunteers</li><li>Handle incoming and outgoing mail, including packages and correspondence</li><li>Assist with administrative tasks, including filing, data entry, and maintaining office supplies</li><li>Support staff with document preparation, printing, and other office needs</li><li>Maintain office security by monitoring entry and ensuring proper visitor protocols are followed</li><li>Help organize and coordinate events or meetings as needed for the team</li><li>Assist in maintaining a clean and organized front office area</li><li>Other duties as assigned by the office manager or senior staff</li></ul>

Receptionist We are seeking a professional and organized Receptionist to join our growing construction company. As the first point of contact for all visitors, callers, and clients, the Receptionist will play an integral role in providing a positive and efficient experience for those interacting with our company. This role will involve performing various office tasks, managing the front desk, and supporting the day-to-day operations of our construction team. If you are highly organized, proactive, and enjoy contributing to a fast-paced environment, we encourage you to apply! WKey Responsibilities:<ul><li>Greet and direct visitors, clients, contractors, and delivery personnel in a courteous and professional manner</li><li>Answer and manage incoming calls, routing them to the appropriate department or personnel</li><li>Take accurate messages and ensure timely follow-up with the appropriate staff</li><li>Assist with managing the office calendar, scheduling appointments, and coordinating meetings for team members</li><li>Handle incoming and outgoing mail, deliveries, and packages</li><li>Maintain an organized and welcoming front office area</li><li>Provide general information to visitors about the company’s services and projects</li><li>Perform administrative tasks including filing, data entry, and document preparation</li><li>Support the construction team with coordination of meetings and project documentation</li><li>Assist with tracking office supplies and maintaining inventory</li><li>Ensure safety and security protocols are followed by all visitors and staff</li><li>Help with other office-related tasks as needed</li></ul>

Receptionist Robert Half is partnering with a well-regarded company based in Miami, offering a dynamic and welcoming office environment. Our client is seeking a motivated and professional Receptionist to join their team. This is a great opportunity for someone looking to work in a fast-paced office setting and interact with a diverse client base. Bilingual (English/Spanish) candidates are strongly encouraged to apply. Position Overview: As a Receptionist, you will be the first point of contact for visitors and clients, representing the company’s brand with a professional and friendly demeanor. You will be responsible for answering calls, managing appointments, and ensuring the front office operates smoothly. The ideal candidate is organized, reliable, and has excellent communication skills in both English and Spanish. Key Responsibilities:<ul><li>Greet visitors, clients, and employees with a professional, welcoming attitude.</li><li>Answer incoming phone calls, direct calls to the appropriate departments, and take messages as needed.</li><li>Manage scheduling of appointments and meetings, ensuring efficient use of time and resources.</li><li>Perform administrative duties, including data entry, filing, and managing office supplies.</li><li>Handle incoming and outgoing mail and packages.</li><li>Maintain a clean and organized reception area to ensure a positive first impression for all visitors.</li><li>Assist with other office tasks, including supporting different departments as needed.</li><li>Ensure that all communications, both written and verbal, are handled in both English and Spanish.</li><li> </li></ul>

Customer Success Specialist We are offering a long term contract employment opportunity as an owner relations coordinator based in Miami, Florida to work with a high end hotel. As part of our team, you will be in charge of fostering and maintaining robust relationships with our customers and owners. You will also be tasked with the management and inspection of our units and facilities, as well as keeping clear and accurate records of all prospects and owners. Responsibilities • Establish and nurture strong, enduring relationships with customers and owners.• Maintain comprehensive knowledge of our hotel products, operations, and amenities.• Regularly inspect our units and facilities alongside potential unit owners or their representatives.• Gain a thorough understanding of Rental Management Agreements (RMA) and effectively communicate their value through proposals and presentations.• Maintain accurate and up-to-date records of all prospects for precise follow-ups.• Keep clear and updated records of all new and existing owners for scheduled communications.• Coordinate closely with operations & reservations/revenue management teams to plan for the arrival, execution & ultimate service delivery of new RMAs.• Display flexibility and the ability to manage multiple functions simultaneously and adapt quickly if needed.• Initiate and follow up on leads.• Assist in the timely preparation of required reports.• Network through active participation in detail oriented associations activities and events.• Meet and greet onsite contacts.• Entertain new owners, representatives, or existing owners.• Assist as needed with events and activations.

Applications Processor We are offering an exciting opportunity for a meticulous Applications Processor in Coconut Creek, Florida. The successful candidate will be primarily tasked with managing client services in a dynamic industry. You will play a crucial role in handling customer applications, ensuring accurate record-keeping, and resolving any customer inquiries. Responsibilities: • Prepare, organize, and file licensing applications for potential contractor candidates • Coordinate and file Worker’s Compensation Exemption forms • Establish various business entities such as Corporations, LLCs, Partnerships, and Fictitious Names • Handle processing of Financially Responsible Officer (FRO) paperwork • Provide Registered Agent services for companies based out of state • Schedule licensing exams for candidates and coordinate Foreign Corporate Filings • Collaborate with the Insurance Department to procure quotes for business insurance and surety bonds as necessary • Maintain meticulous records and perform data entry tasks related to client files • Communicate proactively with clients to provide updates and request additional information when needed • Work in conjunction with internal teams to ensure efficient and smooth client service delivery.

Purchasing Agent We are seeking a motivated and detail-oriented individual to join our team as an Entry-Level Purchasing Coordinator in Hospitality Procurement. In this role, you will support the purchasing and procurement function to ensure timely and cost-effective acquisition of goods and services needed to support hospitality operations. This is an excellent opportunity for someone aspiring to build a career in procurement and supply chain management while contributing to the success of a dynamic hospitality environment. Key Responsibilities:<ol><li>Order Processing: Assist in the preparation and submission of purchase orders to suppliers based on hospitality department requests.</li><li>Vendor Relations: Communicate effectively with vendors to confirm order details, delivery timelines, and resolve basic discrepancies.</li><li>Inventory Management: Support inventory tracking efforts and ensure procurement processes align with stock requirements.</li><li>Cost Control: Monitor price fluctuations and engage in comparative pricing to identify the most cost-effective options.</li><li>Documentation: Maintain accurate records of invoices, purchase orders, and contracts while ensuring compliance with company procurement policies.</li><li>Collaboration: Work closely with team members across departments (e.g., food & beverage, housekeeping) to understand procurement needs and priorities.</li><li>Reporting: Generate periodic reports on purchasing activities and supplier performance to assist management in decision-making.</li></ol>

Associate/Attorney We are looking for a skilled Associate/Attorney to join our team located in Miami, Florida, 33131, United States. In this role, you will be tasked with various responsibilities in the field of personal injury litigation, including providing legal counsel, managing civil litigation matters, and working closely with attorneys and staff. If interested, call Jodi Cohen at 786-698-7145. Thank you. Responsibilities:• Offer legal guidance and advice to clients in the personal injury litigation sector• Draft pleadings, motions, and discovery through extensive legal research• Delegate tasks to support staff while working closely with the litigation team• Demonstrate strategic direction and attention to detail in managing a caseload • Act as a representative for clients during negotiations • Utilize skills in software such as 3M, Adobe Acrobat, Case Management Software, Conveyancer, and Document Management for optimum work performance• Handle complaint administration efficiently and professionally• Show proficiency in briefing and civil litigation• Demonstrate effective use of consumer electronics in the work environment.

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18 results for Customer Service Representative in Miami, FL

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