Sales Specialist, Google Customer Solutions
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience in an advertising sales, business development, or online media environment.
Preferred qualifications:
- Experience managing business growth and maintaining client relationships.
- Excellent organization skills, with the ability to work well within a team.
- Excellent communication skills, with the ability to present advertising solutions over the telephone to prospects.
- Interest in sales as well as an interest in working with and educating new advertisers.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Responsibilities
- Prospect clients and identify leads.
- Manage the business pipeline and develop a strategy.
- Present digital marketing solutions, implement ways to expand customers existing accounts, tailor and share performance-enhancing suggestions, and promote other Google products.
- Communicate with customers by phone and email, and in person when needed.
- Prioritize and deliver a positive customer business experience to Google's advertisers.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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