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Business Analyst/Product Designer
Business Analyst/Product Designer
JOB SNAPSHOT
Retirement Implementation Specialist
Montreal, CA
WTW Retirement consultants have deep experience working with organizations of all types and sizes. We’ve worked closely with clients to develop some of the most advanced benefit design techniques currently in use. We combine expertise in retirement and investment consulting to support organizations worldwide in designing, managing, administering, and communicating all types of retirement plans.
The Role
The role of the Retirement Implementation Specialist is to serve as the link between the client, the Retirement Consulting team and the Pension Outsourcing team to ensure that pension administration processes and software for the client plans (new implementations, upgrades and ongoing maintenance) accurately reflect the plan design features and comply with current pension legislation.
Specifically, this individual interprets pension plan designs and legislative changes, identifies and documents associated system requirements, works with development staff to ensure that requirements are understood, and defines and manages the testing phase of the implementation project.
The role involves interaction with the client, members of the Retirement Consulting team, developers, outsourcing project managers and others. It requires significant knowledge of pension plan design and administration, as well as associated technology solutions.
It affords the opportunity to grow one’s consultative, problem solving, project management, technology and communication skills.
You will have the opportunity to:
- Be on a career path with growth and advancement
- Employ the most cutting-edge tools and resources and work with top talent in the industry
- Work with Retirement consultants and outsourcing staff to create systems requirement documents
- Create test plans and conduct quality assurance checks including regression testing
- Analyze, map and reconcile historical participant data
- Employ WTW’s Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
- Review impact of changes in pension law and ensure that pension administration processes/systems and approaches are updated to reflect such changes
- Contribute to the development of new tools, processes and solutions to create efficiencies and meet clients’ outsourcing needs
- Serve as the primary contact for the pension outsourcing team during implementation as well as ongoing support and maintenance
- Identify potential conflicts and work to keep open and clear communications between the project team members
- Work with the pension outsourcing team to translate business needs into comprehensive project plans/ statements of work including objectives, timeline, deliverables, budget and quality standards
- Manage client expectations and raise appropriate issues to project managers
- Develop a trusted advisor relationship with internal and external clients through effective communication and efficient, quality execution of projects
- Train client team in use of system; serve as resource for client and pension outsourcing team after implementation
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Requirements
- A minimum of 5 years work experience in a pension consulting, administration or implementation environment
- Strong knowledge of defined benefit plans, pension benefits administration processes and systems, software delivery, and/or process reengineering
- Experience with pension administration projects and/or systems, including interaction of data, software, administration outputs, and processes
- Strong project management skills
- Demonstrated time management and organizational skills
- Strong verbal and written communication skills including ability to interpret and document plan provisions. Should also be comfortable communicating with associates at all levels and building strong relationships within and across business lines
- Effective listening skills
- Experience in Microsoft Office products, including Project, Excel, Word, experience with SQL and database manipulation a plus
- Ability to work well under tight project deadlines
- Ability to travel and work extended hours as needed
- Bachelor’s degree in Math, Statistics, Actuarial Science or other major with significant quantitative course work and a strong academic record
- Strong oral and written communication skills
Equal Opportunity Employer
UNSOLICITEDCONTACT
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.
OUR OFFICES
Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.
Meet our people
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
Salmaan Saeed
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
EVENTS
Posse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmPosse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmUniversity of Toronto's Actuarial Career Fair 2024 (Virtual)
August 28 @ 10:00 am - 12:00 pmUniversity of Toronto's Actuarial Career Fair 2024 (Virtual)
August 28 @ 10:00 am - 12:00 pmJOURNÉE CARRIÈRE ACTUARIAT
September 11 @ 11:00 am - 2:00 pmJOURNÉE CARRIÈRE ACTUARIAT
September 11 @ 11:00 am - 2:00 pmUniversity of Toronto's Actuarial Career Fair 2024 (In-person)
September 13 @ 1:30 pm - 3:30 pmUniversity of Toronto's Actuarial Career Fair 2024 (In-person)
September 13 @ 1:30 pm - 3:30 pmPosse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmPosse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmUniversity of Toronto's Actuarial Career Fair 2024 (Virtual)
August 28 @ 10:00 am - 12:00 pmUniversity of Toronto's Actuarial Career Fair 2024 (Virtual)
August 28 @ 10:00 am - 12:00 pmJOURNÉE CARRIÈRE ACTUARIAT
September 11 @ 11:00 am - 2:00 pmJOURNÉE CARRIÈRE ACTUARIAT
September 11 @ 11:00 am - 2:00 pmUniversity of Toronto's Actuarial Career Fair 2024 (In-person)
September 13 @ 1:30 pm - 3:30 pmUniversity of Toronto's Actuarial Career Fair 2024 (In-person)
September 13 @ 1:30 pm - 3:30 pmThere are no upcoming events at this time.