JOB REQUIREMENTS: We provide night-shift (12 hour 4 on/4 off) remote
support to our valued Dematic Customers on production systems. Often
times, we do travel for support and training purposes. What we offer:
Career Development Competitive Compensation and Benefits Pay
Transparency Global Opportunities Learn More Here:
https://www.dematic.com/en-us/about/careers/what-we-offer This policy
applies to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall, transfer,
leaves of absence, compensation and training. The base pay range for
this role is estimated to be \$82,875 - \$121,550 at the time of
posting. Final compensation will be determined by various factors such
as work location, education, experience, knowledge, and skills. Tasks
and Qualifications:What will you do in this role: Our team participates
in the support of semi-complex systems that integrate hardware and
software Provides support in semi-complex material specification,
schematic troubleshooting, and appropriate follow-up Participates in
recommending ideas related to efficiency improvement, cost reduction,
and improvement in customer happiness Provides troubleshooting expertise
to Dematic\'s customers Travel between 20-30% to different customer
locations, which may include weekends and overtime What We are Looking
For: Bachelor\'s Degree Experience with Dematic Walmart installs Being
willing to work nights and on-call coverage is a must! We need you to
have proven experience in a related field providing customer service
support - customer happiness is key! Experience with Allen Bradley Logix
PLC controls platforms Experience with controls hardware troubleshooting
Siemens and Modicon PLC experience a plus Electrical troubleshooting
experience Strong customer service mentality Ability to work in a team
environment Strong verbal communication skills over the phone Ability to
work independently #LI-DH1 #inpost Dematic provides equal employment
opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard to
race, color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender identity
or expression, or any other characteristic protected by federal, state
or local laws. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/4354649281F846C0