We are offering a short-term contract employment opportunity for an IT Support Engineer in Chicago, Illinois. As an IT Support Engineer, you will be providing crucial support services, managing user accounts, and ensuring compliance with IT standards and policies. Your role will involve a blend of system administration, computer networking, and documentation tasks.
Responsibilities:
• Provide essential IT support services to ensure smooth business operations
• Manage user accounts, including setup, removal, and maintenance
• Implement and ensure compliance with IT policies and procedures
• Perform system administration tasks, including the maintenance and troubleshooting of IT systems and networks
• Utilize Jira Service Management for tracking and resolving IT issues
• Document IT procedures, user guides, and system configurations
• Utilize MDM technologies for mobile device management
• Ensure the IT infrastructure aligns with the Information Technology Infrastructure Library (ITIL) framework
• Support the Windows Desktop Operating System to ensure optimal performance
• Maintain up-to-date knowledge on computer networking technologies and best practices.
• Must have a strong understanding of Compliance in the context of IT.
• Proficient in Computer Networking, including both hardware and software aspects.
• Excellent Documentation skills, with the ability to clearly communicate technical information.
• Knowledge of the Information Technology Infrastructure Library (ITIL) is essential.
• Experience with Jira Service Management or similar platforms is highly desirable.
• Familiarity with MDM Technologies, with a focus on mobile device management.
• Demonstrated experience in Support Services, particularly in an IT setting.
• Proficient in System Administration, with an understanding of diverse operating systems.
• Experience in User Account Management, including setting up, disabling, and troubleshooting accounts.
• Must be skilled in Windows Desktop Operating Systems, including installation, troubleshooting, and maintenance.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
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