Receptionists/Secretaries, Except Legal, Medical, and Exe...We are seeking a diligent Receptionist/Secretary to join our team in Rochester, New York. As part of our team, you will be responsible for a variety of clerical duties, including processing paperwork, answering phone calls, and interacting with customers. This role is crucial to our operations and requires the use of a personal computer for tasks such as reviewing cases and responding to inquiries. This opportunity offers a long-term contract employment.<br><br>Responsibilities:<br><br>• Handling customer inquiries both over the phone and in person<br>• Efficiently processing and filing paperwork<br>• Using a personal computer to review cases and answer questions<br>• Maintaining detailed records of customer interactions<br>• Answering inbound calls in a detail-oriented and courteous manner<br>• Conducting clerical duties as required, including mailings<br>• Demonstrating basic mathematical skills while performing tasks<br>• Utilizing word processing skills for entry-level tasks<br>• Employing decision-making skills for varied clerical duties<br>• Scanning documents as part of the paperwork processing<br>• Delivering excellent customer service at all times<br>• Following established policies and procedures during execution of tasks<br>• Supervising duties are not a part of this role<br>• Providing support services as needed.
